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03/28/2012 (Poor)
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I've been a Platinum member with FAIRMONT over the past 3 years and i'm a Platinum everywhere else. I've travelled a lot to Asia last year and was unable to get Status for 2012. I tried and they ditch me. No way they will understand. I imagine when I will go to their property!!!! I will just go and not give them business at the same time. I will also let my consultant know they are not part of our preffered hotels anymore. They will loose a bit of business but hey!, serve your loyal customer better !!!! by the whay, the guy on the phone was an a**!
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| Ability to earn points [ ? ] |
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(1) |
| Ease of points redemption [ ? ] |
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(1) |
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(1) |
| Online Services [ ? ] |
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| Customer Service [ ? ] |
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01/15/2010 Amherst, NY (Above Average)
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No review was added.
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| Ability to earn points [ ? ] |
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| Ease of points redemption [ ? ] |
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| Flexibility when redeeming points [ ? ] |
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| Partners in Program [ ? ] |
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| Elite Level Benefits [ ? ] |
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| Online Services [ ? ] |
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