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Award Program
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| Ability to earn points [ ? ] |
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(4) |
| Ease of points redemption [ ? ] |
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(3) |
| Flexibility when redeeming points [ ? ] |
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(3) |
| Partners in Program [ ? ] |
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(3) |
| Elite Level Benefits [ ? ] |
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| Online Services [ ? ] |
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(3) |
| Customer Service [ ? ] |
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(3) |
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03/02/2012 (Above Average)
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Absolutely great. Easy to use, good value
0 of 0 people found this review useful
Was this review helpful to you?
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| Ability to earn points [ ? ] |
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(5) |
| Ease of points redemption [ ? ] |
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(5) |
| Flexibility when redeeming points [ ? ] |
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(4) |
| Partners in Program [ ? ] |
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| Elite Level Benefits [ ? ] |
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| Online Services [ ? ] |
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(3) |
| Customer Service [ ? ] |
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(3) |
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02/02/2012 (Below Average)
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Beware. Your points can be redeemed in certain dollar increments. If your particular flight is a few dollars more than the mileage level you are out of luck and have to earn up to the next mileage level to redeem. Very unfair: for example if you have enough miles for a 400 dollar ticket and the ticket you are seeking is 402 dollars you cannot just pay the 2 dollars. You have to keep earning, keep earning, keep earning till you reach the next level (thousands of points) just to make up the $2 and forfeit the difference. It is like buying a $6 six pack of beer, paying with a $20 bill and getting no change. Losing program because it is too difficult to redeem.
1 of 1 people found this review useful
Was this review helpful to you?
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| Ability to earn points [ ? ] |
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(3) |
| Ease of points redemption [ ? ] |
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(1) |
| Flexibility when redeeming points [ ? ] |
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(1) |
| Partners in Program [ ? ] |
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(3) |
| Elite Level Benefits [ ? ] |
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| Online Services [ ? ] |
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(2) |
| Customer Service [ ? ] |
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(2) |
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11/09/2009 Amherst, NY (Above Average)
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No review was added.
1 of 3 people found this review useful
Was this review helpful to you?
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| Ability to earn points [ ? ] |
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| Ease of points redemption [ ? ] |
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| Flexibility when redeeming points [ ? ] |
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| Partners in Program [ ? ] |
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| Elite Level Benefits [ ? ] |
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| Online Services [ ? ] |
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(4) |
| Customer Service [ ? ] |
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