{"id":148401,"date":"2026-06-26T20:09:30","date_gmt":"2026-06-26T20:09:30","guid":{"rendered":"https:\/\/awardwallet.com\/blog\/?p=148401"},"modified":"2026-06-26T20:09:30","modified_gmt":"2026-06-26T20:09:30","slug":"alaska-baggage-policy","status":"publish","type":"post","link":"https:\/\/awardwallet.com\/airlines\/alaska-atmos-rewards\/alaska-baggage-policy\/","title":{"rendered":"Alaska and Hawaiian\u2019s 20-Minute Bag Guarantee: How To Get 2,500 Atmos Points or $25 Voucher"},"content":{"rendered":"<p>If you\u2019ve ever skipped checking a bag just to avoid the long wait at baggage claim, you\u2019re not alone. But Alaska Airlines and Hawaiian Airlines give flyers a small incentive to take the risk, thanks to their 20-minute baggage guarantee.<\/p>\n<p>The airlines promise to deliver checked bags to baggage claim within 20 minutes of your plane reaching the gate. If not, eligible travelers can claim either 2,500 Atmos Rewards points or a $25 discount code for a future Alaska or Hawaiian flight.<\/p>\n<p>Here\u2019s what you need to know about this policy.<\/p>\n<p class=\"custom-blue\"><strong>AwardWallet\u2019s mobile app tells you which carousel your checked bags will arrive. Download the AwardWallet app on <a href=\"https:\/\/apps.apple.com\/tw\/app\/awardwallet-track-rewards\/id388442727\" =_blank target=\"_blank\" rel=\"noopener\">Apple<\/a> or <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.itlogy.awardwallet\" target=\"_blank\" rel=\"noopener\">Android<\/a> to get baggage claim information as soon as your flight arrives.<\/strong><br \/>If you don't have AwardWallet yet, <a href=\"https:\/\/awardwallet.com\/register?ref=235\" =_blank>sign up for free<\/a> to start tracking your travel plans.<\/p>\n<h2><span id=\"How_the_Alaska_and_Hawaiian_Baggage_Guarantee_Works\">How the Alaska and Hawaiian Baggage Guarantee Works<\/span><\/h2>\n<p>Simply put: If your bag doesn\u2019t show up at the carousel within 20 minutes of your flight reaching the gate, you can visit the Alaska or Hawaiian baggage office to claim your compensation. Unfortunately, claims must be made in person &#8212; within two hours of arrival &#8212; as there\u2019s no online form option (<a target=\"_blank\" href=\"\/airlines\/delta-skymiles\/delta-bags-on-time-guarantee\/\" rel=\"noopener\">like there is with Delta Air Lines<\/a>).<\/p>\n<p>There are a few limitations to be aware of. This policy applies to eligible domestic Alaska and Hawaiian Airlines flights. It doesn\u2019t apply to international flights requiring customs clearance, and the airlines can suspend the guarantee during severe weather, system issues, or other operational disruptions.<\/p>\n<p>Also, compensation is capped at one delayed checked bag per passenger, regardless of how many bags are affected.<\/p>\n<figure id=\"attachment_199689\" class=\"wp-caption aligncenter\"><img data-aspectratio=\"750\/304\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" decoding=\"async\" class=\"wp-image-199689 lazyload\" data-src=\"https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2025\/02\/bagage-policy-1.png\" alt=\"A screen shot shows a green suitcase with writing that says Millions of bags Delivered in 20 minutes\" width=\"750\" height=\"304\" data-srcset=\"https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2025\/02\/bagage-policy-1.png 1054w, https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2025\/02\/bagage-policy-1-300x122.png 300w, https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2025\/02\/bagage-policy-1-1024x415.png 1024w, https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2025\/02\/bagage-policy-1-768x311.png 768w\" sizes=\"(max-width: 750px) 100vw, 750px\" \/><center><em>Credit: Alaska Airlines<\/em><\/enter><\/figure>\n<h2><span id=\"Should_You_Take_the_Atmos_Rewards_Points_or_the_Discount\">Should You Take the Atmos Rewards Points or the Discount?<\/span><\/h2>\n<p>Approved claims earn either 2,500 Atmos points or a $25 discount code toward a future Alaska or Hawaiian Airlines flight. So, which option offers more value?<\/p>\n<p>Personally, I\u2019d lean toward the points. Atmos Rewards points can be valuable, especially if redeemed for premium award flights. <a target=\"_blank\" href=\"\/point-mile-values\/Alaska+Airlines\" rel=\"noopener\">AwardWallet users redeem Atmos points for an average of 2.22\u00a2 apiece<\/a>, making 2,500 points worth roughly $53 \u2014 or potentially much more if used toward international premium cabin travel.<\/p>\n<p>Atmos points can also stretch surprisingly far on shorter partner award flights. For example, I recently found an American Airlines flight from Albany to Chicago for just 4,500 Atmos points. In a case like that, 2,500 Atmos points could cover more than half the cost of an award ticket.<\/p>\n<p>That said, the $25 discount shouldn\u2019t be dismissed. If you plan to book a paid Alaska or Hawaiian flight soon, the voucher offers immediate savings. Plus, because paid tickets earn points, you\u2019ll still be adding to your Atmos Rewards balance.<\/p>\n<p>In general, travelers who know <a target=\"_blank\" href=\"https:\/\/awardwallet.com\/airlines\/alaska-atmos-rewards\/best-use-of-alaska-miles\/\" rel=\"noopener\">how to maximize Atmos points<\/a> will likely get more value from the points. But if you don\u2019t collect Atmos points or expect to book a paid Alaska or Hawaiian flight soon, the $25 voucher could be a practical choice.<\/p>\n<p><strong>Related: <a target=\"_blank\" href=\"\/airlines\/alaska-atmos-rewards\/do-alaska-miles-expire\/\" rel=\"noopener\">Guide to Alaska's New Atmos Rewards Points Expiration Policy<\/a><\/strong><\/p>\n<h2><span id=\"Take_Advantage_of_Credit_Card_Benefits_on_Longer_Delays\">Take Advantage of Credit Card Benefits on Longer Delays<\/span><\/h2>\n<p>A short delay might score you a few points, but what about longer delays \u2014 or worse, a lost bag?<\/p>\n<p>Many <a target=\"_blank\" href=\"\/credit-cards\/best-credit-card-for-travel\/\" rel=\"noopener\">travel rewards credit cards<\/a> offer <a target=\"_blank\" href=\"\/credit-cards\/baggage-delay-insurance\/\" rel=\"noopener\">baggage delay protection<\/a>, which reimburses you for essentials like clothing and toiletries if your bag is late by more than six hours. This coverage can even apply to award flights, <a target=\"_blank\" href=\"\/credit-cards\/insurance-and-perks-on-award-travel\/\" rel=\"noopener\">as long as the taxes and fees were paid with the eligible card<\/a> (but check your card's Guide to Benefits to confirm).<\/p>\n<p>If you find yourself in this situation, check your credit card benefits and keep your receipts. You may be able to get reimbursed for out-of-pocket expenses.<\/p>\n<figure id=\"attachment_267588\" class=\"wp-caption aligncenter\"><img data-aspectratio=\"750\/411\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" decoding=\"async\" class=\"size-full wp-image-267588 lazyload\" data-src=\"https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2026\/06\/alaska-luggage-photo.png\" alt=\"A photo of a blue suitcase going through a scanner\" width=\"750\" height=\"411\" \/><center><em>Photo credit: Alaska Airlines<\/em><\/enter><\/figure>\n<p><strong>Related:\u00a0<a target=\"_blank\" href=\"\/credit-cards\/travel-insurance\/\" rel=\"noopener\">Best Credit Cards With Free Travel Insurance<\/a><\/strong><\/p>\n<h2><span id=\"Other_Ways_to_Earn_Atmos_Points\">Other Ways to Earn Atmos Points<\/span><\/h2>\n<p>Beyond flying (and waiting for your delayed bags), there are several ways to rack up Atmos points.<\/p>\n<p>Using an Atmos Rewards credit card is one of the easiest. Both the <a data-ccid=\"4048132\" href=\"https:\/\/awardwallet.com\/credit-cards\/alaska-atmos-rewards\/alaska-airlines-credit-card\/\">Atmos\u2122 Rewards Ascent Visa Signature<sup>\u00ae<\/sup> card<\/a> and the <a data-ccid=\"4048131\" href=\"https:\/\/awardwallet.com\/credit-cards\/alaska-atmos-rewards\/alaska-business-credit-card\/\" =_blank>Atmos\u2122 Rewards Visa Business Card<\/a> offer perks like a free checked bag and extra points on eligible Alaska and Hawaiian purchases.<\/p>\n<div class=\"compare-cards-wrap compare-count-cards-2 compare-p-bank-of-america\"><div class=\"compare-card\"><div class=\"compare-pre\"><div class=\"compare-image\"><div><img data-aspectratio=\"150\/95\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" decoding=\"async\" data-src=\"https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2025\/10\/CardArt-AtmosRewardsAscent.png\" width=\"150\" alt=\"Atmos\u2122 Rewards Ascent Visa Signature\u00ae card\" \/ class=\"lazyload\"><\/div><\/div><div class=\"compare-name\">Atmos\u2122 Rewards Ascent Visa Signature<sup>\u00ae<\/sup> card<\/div><div class=\"compare-offer\"><strong>Limited-Time Online Offer:<\/strong>\r\nEarn 50,000 bonus miles plus buy one, get one ticket for just the taxes and fees ($0 fare plus taxes and fees from $23) with this offer. To qualify, spend $2,000 or more on purchases within the first 90 days of opening your account.<\/div><\/div><div class=\"compare-apply\"><\/div><div class=\"compare-fee-score\"><div class=\"compare-fee\"><strong>Annual Fee<\/strong><p>$95<\/p><\/div><div class=\"compare-rating compare-rating--5\"><strong>Credit Score<\/strong><p>Excellent\/Good<\/p><\/div><\/div><div class=\"compare-earning\"><ul>\r\n<li>Earn unlimited 3 miles for every $1 spent on eligible Alaska Airlines purchases<\/li>\r\n<li> Earn unlimited 2 miles for every $1 spent on eligible gas, EV charging stations, cable, streaming services and local transit (including ride share) purchases<\/li>\r\n<li>Earn unlimited 1 mile for every $1 spent on all other eligible purchases<\/li>\r\n<\/ul><\/div><\/div><div class=\"compare-card\"><div class=\"compare-pre\"><div class=\"compare-image\"><div><img data-aspectratio=\"150\/95\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" decoding=\"async\" data-src=\"https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2026\/05\/CardArt-AtmosRewardsSignatureBusiness.png\" width=\"150\" alt=\"Atmos\u2122 Rewards Visa Business Card\" \/ class=\"lazyload\"><\/div><\/div><div class=\"compare-name\">Atmos\u2122 Rewards Visa Business Card<\/div><div class=\"compare-offer\"><strong>Welcome Bonus<\/strong>\r\nGet 80,000 bonus miles and Alaska's Famous Companion Fare\u2122 ($99 fare plus taxes and fees from $23) after you make $5,000 or more in purchases within the first 90 days of opening your account.<\/div><\/div><div class=\"compare-apply\"><\/div><div class=\"compare-fee-score\"><div class=\"compare-fee\"><strong>Annual Fee<\/strong><p>$70 for the company and $25 per card<\/p><\/div><div class=\"compare-rating compare-rating--6\"><strong>Credit Score<\/strong><p>Excellent<\/p><\/div><\/div><div class=\"compare-earning\"><ul>\r\n<li>Earn 3 miles for every $1 spent on eligible Alaska Airlines purchases<\/li>\r\n<li> Earn 2 miles for every $1 spent on eligible gas, EV charging station, shipping and local transit (including rideshare) purchases<\/li>\r\n<li>Earn 1 mile for every $1 spent on all other eligible purchases<\/li>\r\n<\/ul><\/div><\/div><\/div>\n<p>If you earn <a target=\"_blank\" href=\"https:\/\/awardwallet.com\/credit-cards\/bilt-rewards\/\" rel=\"noopener\">Bilt Rewards points<\/a>, you have another valuable option. Bilt is currently the only major transferable points program that transfers to Atmos Rewards, with points transferring at a 1:1 ratio. Or you can transfer hotel points to Atmos Rewards at a lesser ratio:<\/p>\n<div class=\"transfer-times\"><div class=\"tt-row\"><div class=\"tt-head tt-from\">From<\/div><div class=\"tt-head tt-to\">To<\/div><div class=\"tt-head tt-ratio\">Transfer Ratio<\/div><div class=\"tt-head tt-mintransfer\">Min.Transfer<\/div><div class=\"tt-head tt-avg\">Average Time<\/div><\/div><div class=\"tt-row\"><div class=\"tt-body tt-from\"><div class=\"tt-body-wrap\"><div><a href=\"https:\/\/awardwallet.com\/hotels\/marriott-bonvoy\/marriott-transfer-partners\/?cid=transfer-times-transfer&mid=web\" target=\"_blank\" rel=\"noopener\">Marriott (Bonvoy)<\/a><\/div><span class=\"tt-arrow\">\u2794<\/span><\/div><\/div><div class=\"tt-body tt-to\"><div class=\"tt-body-wrap\"><span class=\"tt-arrow\">\u2794<\/span><div>Alaska Airlines (Atmos Rewards)<\/div><\/div><\/div><div class=\"tt-body tt-ratio\">3:1<\/div><div class=\"tt-body tt-mintransfer\">3,000<\/div><div class=\"tt-body tt-avg\"><div class=\"tt-avg-days\">1 day<\/div><\/div><\/div><div class=\"tt-row\"><div class=\"tt-body tt-from\"><div class=\"tt-body-wrap\"><div>Best Western (Rewards)<\/div><span class=\"tt-arrow\">\u2794<\/span><\/div><\/div><div class=\"tt-body tt-to\"><div class=\"tt-body-wrap\"><span class=\"tt-arrow\">\u2794<\/span><div>Alaska Airlines (Atmos Rewards)<\/div><\/div><\/div><div class=\"tt-body tt-ratio\">5,000:1,000<\/div><div class=\"tt-body tt-mintransfer\">-<\/div><div class=\"tt-body tt-avg\"><div class=\"tt-avg-unknown\">Unknown<\/div><\/div><\/div><div class=\"tt-row\"><div class=\"tt-body tt-from\"><div class=\"tt-body-wrap\"><div><a href=\"https:\/\/awardwallet.com\/credit-cards\/bilt-rewards\/bilt-transfer-partners\/?cid=transfer-times-transfer&mid=web\" target=\"_blank\" rel=\"noopener\">Bilt Rewards<\/a><\/div><span class=\"tt-arrow\">\u2794<\/span><\/div><\/div><div class=\"tt-body tt-to\"><div class=\"tt-body-wrap\"><span class=\"tt-arrow\">\u2794<\/span><div>Alaska Airlines (Atmos Rewards)<\/div><\/div><\/div><div class=\"tt-body tt-ratio\">1,000:1,000<\/div><div class=\"tt-body tt-mintransfer\">2,000<\/div><div class=\"tt-body tt-avg\"><div class=\"tt-avg-days\">9 hours<\/div><\/div><\/div><div class=\"tt-row\"><div class=\"tt-body tt-from\"><div class=\"tt-body-wrap\"><div>Choice Hotels (Choice Privileges)<\/div><span class=\"tt-arrow\">\u2794<\/span><\/div><\/div><div class=\"tt-body tt-to\"><div class=\"tt-body-wrap\"><span class=\"tt-arrow\">\u2794<\/span><div>Alaska Airlines (Atmos Rewards)<\/div><\/div><\/div><div class=\"tt-body tt-ratio\">1,000:200<\/div><div class=\"tt-body tt-mintransfer\">5,000<\/div><div class=\"tt-body tt-avg\"><div class=\"tt-avg-unknown\">Unknown<\/div><\/div><\/div><div class=\"tt-row\"><div class=\"tt-body tt-from\"><div class=\"tt-body-wrap\"><div>IHG Hotels & Resorts (One Rewards)<\/div><span class=\"tt-arrow\">\u2794<\/span><\/div><\/div><div class=\"tt-body tt-to\"><div class=\"tt-body-wrap\"><span class=\"tt-arrow\">\u2794<\/span><div>Alaska Airlines (Atmos Rewards)<\/div><\/div><\/div><div class=\"tt-body tt-ratio\">10,000:2,000<\/div><div class=\"tt-body tt-mintransfer\">-<\/div><div class=\"tt-body tt-avg\"><div class=\"tt-avg-unknown\">Unknown<\/div><\/div><\/div><\/div>\n<p>You can also earn Atmos points by shopping through the <a target=\"_blank\" href=\"https:\/\/awardwallet.com\/airlines\/alaska-atmos-rewards\/alaska-airlines-shopping\/\" rel=\"noopener\">Atmos Rewards Shopping Portal<\/a>\u00a0and booking hotels and rental cars through travel partners.<\/p>\n<p><strong>Related: <a target=\"_blank\" href=\"\/airlines\/alaska-atmos-rewards\/alaska-miles-value\/\" rel=\"noopener\">What Alaska Atmos Rewards Points Are Worth \u2014 and How To Get Top Value<\/a><\/strong><\/p>\n<h2><span id=\"Final_Thoughts\">Final Thoughts<\/span><\/h2>\n<p>The Alaska and Hawaiian 20-minute baggage guarantee\u00a0is a nice perk if your luggage takes longer than expected to arrive at the carousel. For short delays, 2,500 points or a $25 voucher is a decent trade-off. But if your delay extends beyond six hours, check your credit card travel protections; you may be entitled to additional reimbursement.<\/p>\n<div id=\"ftoc\"><div id=\"toc_container\" class=\"toc_light_blue no_bullets\"><p class=\"toc_title\">Page Contents<\/p><ul class=\"toc_list\"><li><a href=\"#How_the_Alaska_and_Hawaiian_Baggage_Guarantee_Works\">How the Alaska and Hawaiian Baggage Guarantee Works<\/a><\/li><li><a href=\"#Should_You_Take_the_Atmos_Rewards_Points_or_the_Discount\">Should You Take the Atmos Rewards Points or the Discount?<\/a><\/li><li><a href=\"#Take_Advantage_of_Credit_Card_Benefits_on_Longer_Delays\">Take Advantage of Credit Card Benefits on Longer Delays<\/a><\/li><li><a href=\"#Other_Ways_to_Earn_Atmos_Points\">Other Ways to Earn Atmos Points<\/a><\/li><li><a href=\"#Final_Thoughts\">Final Thoughts<\/a><\/li><\/ul><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Alaska and Hawaiian Airlines offer a 20-minute baggage guarantee that promises checked bags will arrive at the carousel within 20 minutes of arrival. If not, you\u2019ll get 2,500 Atmos points or a $25 discount code for a future flight. Here&#8217;s how to claim your compensation if your bags are delayed.<\/p>\n","protected":false},"author":80,"featured_media":267684,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":"","_wpscppro_dont_share_socialmedia":null,"_wpscppro_custom_social_share_image":0,"_facebook_share_type":"default","_twitter_share_type":"default","_linkedin_share_type":"default","_pinterest_share_type":"default","_linkedin_share_type_page":"","_instagram_share_type":"default","_medium_share_type":"default","_threads_share_type":"default","_google_business_share_type":"default","_selected_social_profile":[],"_wpsp_enable_custom_social_template":false,"_wpsp_social_scheduling":{"enabled":false,"datetime":null,"platforms":[],"status":"template_only","dateOption":"today","timeOption":"now","customDays":"","customHours":"","customDate":"","customTime":"","schedulingType":"absolute"},"_wpsp_active_default_template":true},"categories":[12054],"tags":[12770,12627],"coauthors":[36432,36466],"class_list":["post-148401","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tips","tag-alaska-mileage-plan","tag-fees-rules-and-policies"],"acf":[],"_links":{"self":[{"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/posts\/148401","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/users\/80"}],"replies":[{"embeddable":true,"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/comments?post=148401"}],"version-history":[{"count":12,"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/posts\/148401\/revisions"}],"predecessor-version":[{"id":267583,"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/posts\/148401\/revisions\/267583"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/media\/267684"}],"wp:attachment":[{"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/media?parent=148401"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/categories?post=148401"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/tags?post=148401"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/coauthors?post=148401"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}