{"id":148401,"date":"2025-03-21T23:59:44","date_gmt":"2025-03-21T23:59:44","guid":{"rendered":"https:\/\/awardwallet.com\/blog\/?p=148401"},"modified":"2025-03-28T15:49:57","modified_gmt":"2025-03-28T15:49:57","slug":"alaska-baggage-guarantee-policy","status":"publish","type":"post","link":"https:\/\/awardwallet.com\/airlines\/alaska-atmos-rewards\/alaska-baggage-policy\/","title":{"rendered":"Alaska Airlines\u2019 20-Minute Baggage Guarantee: How to Claim 2,500 Miles or a $25 Credit"},"content":{"rendered":"<p>If you\u2019ve ever skipped checking a bag just to avoid the long wait at baggage claim, you\u2019re not alone. But Alaska Airlines almost gives flyers an incentive to take the risk, thanks to its baggage guarantee.<\/p>\n<p>The airline promises to deliver checked bags to the carousel within 20 minutes of the plane reaching the gate. If not, it'll compensate you with either 2,500 Mileage Plan miles or a $25 discount code for a future flight. Here\u2019s what you need to know about this policy.<\/p>\n<div id=\"toc_container\" class=\"toc_light_blue no_bullets\"><p class=\"toc_title\">Page Contents<\/p><ul class=\"toc_list\"><li><a href=\"#How_the_Alaska_Baggage_Guarantee_Works\">How the Alaska Baggage Guarantee Works<\/a><\/li><li><a href=\"#Should_You_Take_the_Alaska_Miles_or_the_Discount\">Should You Take the Alaska Miles or the Discount?<\/a><\/li><li><a href=\"#Take_Advantage_of_Credit_Card_Benefits_on_Longer_Delays\">Take Advantage of Credit Card Benefits on Longer Delays<\/a><\/li><li><a href=\"#Other_Ways_to_Earn_Alaska_Miles\">Other Ways to Earn Alaska Miles<\/a><\/li><li><a href=\"#Final_Thoughts\">Final Thoughts<\/a><\/li><\/ul><\/div>\n\n<h2><span id=\"How_the_Alaska_Baggage_Guarantee_Works\">How the Alaska Baggage Guarantee Works<\/span><\/h2>\n<p>Simply put: If your bag doesn\u2019t show up at the carousel within 20 minutes (according to the airline's <a target=\"_blank\" href=\"https:\/\/www.alaskaair.com\/flightstatus\" rel=\"noopener\">flight status checker<\/a>), you can visit Alaska\u2019s baggage office to claim your compensation. Unfortunately, claims must be made in person, as there\u2019s no online form option (<a target=\"_blank\" href=\"\/airlines\/delta-skymiles\/delta-bags-on-time-guarantee\/\" rel=\"noopener\">like there is with Delta Air Lines<\/a>).<\/p>\n<p>It's also worth noting that you'll only be compensated for one bag per passenger, even if multiple checked bags are delayed.<\/p>\n<p>This policy is only in effect for domestic Alaska flights. It doesn\u2019t apply to international flights since delays due to customs checks are out of the airline\u2019s control. And in cases of severe weather or system malfunctions, Alaska may temporarily suspend the policy.<\/p>\n<figure id=\"attachment_199689\" class=\"wp-caption aligncenter\"><img data-aspectratio=\"750\/304\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" decoding=\"async\" class=\"wp-image-199689 lazyload\" data-src=\"https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2025\/02\/bagage-policy-1.png\" alt=\"A screen shot shows a green suitcase with writing that says Millions of bags Delivered in 20 minutes\" width=\"750\" height=\"304\" data-srcset=\"https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2025\/02\/bagage-policy-1.png 1054w, https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2025\/02\/bagage-policy-1-300x122.png 300w, https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2025\/02\/bagage-policy-1-1024x415.png 1024w, https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2025\/02\/bagage-policy-1-768x311.png 768w\" sizes=\"(max-width: 750px) 100vw, 750px\" \/><center><em>Credit: Alaska Airlines<\/em><\/enter><\/figure>\n<h2><span id=\"Should_You_Take_the_Alaska_Miles_or_the_Discount\">Should You Take the Alaska Miles or the Discount?<\/span><\/h2>\n<p>Approved claims get a reward of 2,500 Mileage Plan miles or a $25 discount code you can put towards a future flight. But which should you pick?<\/p>\n<p>Mileage Plan miles can be valuable, especially if redeemed for premium award flights. <a target=\"_blank\" href=\"\/point-mile-values\/Alaska+Airlines\" rel=\"noopener\">AwardWallet users redeem Alaska miles for an average of 2.18\u00a2 apiece<\/a>, making 2,500 miles worth roughly $53 \u2014 or potentially much more if used toward international premium cabin travel.<\/p>\n<p>On the other hand, the $25 discount offers immediate savings on a future flight. If you have an upcoming Alaska Airlines trip, it\u2019s a quick and easy way to save some cash. Plus, booking a paid ticket earns additional miles, which could make up for taking the voucher instead of the miles.<\/p>\n<p>If you know how to use Alaska miles, the miles are likely the better option. But if you have a paid flight coming up on Alaska, the $25 voucher could be the smarter pick.<\/p>\n<p><strong>Related: <a target=\"_blank\" href=\"\/airlines\/alaska-atmos-rewards\/do-alaska-miles-expire\/\" rel=\"noopener\">Do Alaska Airlines Mileage Plan Miles Expire?<\/a><\/strong><\/p>\n<h2><span id=\"Take_Advantage_of_Credit_Card_Benefits_on_Longer_Delays\">Take Advantage of Credit Card Benefits on Longer Delays<\/span><\/h2>\n<p>A short delay might score you a few miles, but what about longer delays \u2014 or worse, a lost bag?<\/p>\n<p>Many <a target=\"_blank\" href=\"\/credit-cards\/best-credit-card-for-travel\/\" rel=\"noopener\">travel rewards credit cards<\/a> offer <a target=\"_blank\" href=\"\/credit-cards\/baggage-delay-insurance\/\" rel=\"noopener\">baggage delay protection<\/a>, which reimburses you for essentials like clothing and toiletries if your bag is late by more than six hours. This coverage can even apply on award flights, <a target=\"_blank\" href=\"\/credit-cards\/insurance-and-perks-on-award-travel\/\" rel=\"noopener\">as long as the taxes and fees were paid with the eligible card<\/a> (but check your card's Guide to Benefits to confirm).<\/p>\n<p>If you find yourself in this situation, check your credit card benefits and keep your receipts. You may be able to get reimbursed for out-of-pocket expenses.<\/p>\n<figure id=\"attachment_137183\" class=\"wp-caption aligncenter\"><img data-aspectratio=\"600\/480\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" decoding=\"async\" class=\"wp-image-137183 lazyload\" data-src=\"https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2023\/11\/Alaska_Airlines_737_Featured.png\" alt=\"Alaska Airlines 737 landing at dusk.\" width=\"600\" height=\"480\" data-srcset=\"https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2023\/11\/Alaska_Airlines_737_Featured.png 1001w, https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2023\/11\/Alaska_Airlines_737_Featured-300x240.png 300w, https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2023\/11\/Alaska_Airlines_737_Featured-768x615.png 768w, https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2023\/11\/Alaska_Airlines_737_Featured-325x260.png 325w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><center><em>Credit: Jeffry Surianto\/Unsplash<\/em><\/enter><\/figure>\n<p><strong>Related:\u00a0<a target=\"_blank\" href=\"\/credit-cards\/travel-insurance\/\" rel=\"noopener\">Best Credit Cards With Free Travel Insurance<\/a><\/strong><\/p>\n<h2><span id=\"Other_Ways_to_Earn_Alaska_Miles\">Other Ways to Earn Alaska Miles<\/span><\/h2>\n<p>Beyond flying (and waiting for your delayed bags), there are several ways to rack up Alaska Mileage Plan miles.<\/p>\n<p>Using an Alaska Airlines credit card is one of the easiest. Both the <a data-ccid=\"4048132\" href=\"https:\/\/awardwallet.com\/credit-cards\/alaska-atmos-rewards\/alaska-airlines-credit-card\/\">Atmos\u2122 Rewards Ascent Visa Signature<sup>\u00ae<\/sup> card<\/a> and the <a data-ccid=\"4048131\" href=\"https:\/\/awardwallet.com\/credit-cards\/alaska-atmos-rewards\/alaska-business-credit-card\/\" =_blank>Atmos\u2122 Rewards Visa Business Card<\/a> offer perks like free checked bags and extra miles on Alaska purchases \u2014 and solid welcome bonuses.<\/p>\n<div class=\"compare-cards-wrap compare-count-cards-2 compare-p-bank-of-america\"><div class=\"compare-card\"><div class=\"compare-pre\"><div class=\"compare-image\"><div><img src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" decoding=\"async\" data-src=\"https:\/\/cdn.nextinsure.com\/imaging\/opt\/3d8bdd26-ff10-49b6-81e1-d6aa0a68e9d6.jpg\" width=\"150\" alt=\"Atmos\u2122 Rewards Ascent Visa Signature\u00ae card\" \/ class=\"lazyload\"><\/div><\/div><div class=\"compare-name\">Atmos\u2122 Rewards Ascent Visa Signature<sup>\u00ae<\/sup> card<\/div><div class=\"compare-offer\"><strong>Limited Time Online Offer:<\/strong>\r\n50,000 bonus miles plus buy one ticket, get one for just the taxes and fees ($0 fare plus taxes and fees from $23) with this offer. To qualify, make $3,000 or more in purchases within the first 90 days of opening your account.<\/div><\/div><div class=\"compare-apply\"><\/div><div class=\"compare-fee-score\"><div class=\"compare-fee\"><strong>Annual Fee<\/strong><p>$95<\/p><\/div><div class=\"compare-rating compare-rating--5\"><strong>Credit Score<\/strong><p>Excellent\/Good<\/p><\/div><\/div><div class=\"compare-earning\"><ul>\r\n<li>Earn unlimited 3 miles for every $1 spent on eligible Alaska Airlines purchases<\/li>\r\n<li> Earn unlimited 2 miles for every $1 spent on eligible gas, EV charging stations, cable, streaming services and local transit (including ride share) purchases<\/li>\r\n<li>Earn unlimited 1 mile for every $1 spent on all other eligible purchases<\/li>\r\n<\/ul><\/div><\/div><div class=\"compare-card\"><div class=\"compare-pre\"><div class=\"compare-image\"><div><img src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" decoding=\"async\" data-src=\"https:\/\/cdn.nextinsure.com\/imaging\/opt\/11936936.png\" width=\"150\" alt=\"Atmos\u2122 Rewards Visa Business Card\" \/ class=\"lazyload\"><\/div><\/div><div class=\"compare-name\">Atmos\u2122 Rewards Visa Business Card<\/div><div class=\"compare-offer\"><strong>Welcome Bonus<\/strong>\r\nGet 60,000 bonus miles and Alaska's Famous Companion Fare\u2122 ($99 fare plus taxes and fees from $23) after you make $4,000 or more in purchases within the first 90 days of opening your account.<\/div><\/div><div class=\"compare-apply\"><\/div><div class=\"compare-fee-score\"><div class=\"compare-fee\"><strong>Annual Fee<\/strong><p>$70 for the company and $25 per card<\/p><\/div><div class=\"compare-rating compare-rating--6\"><strong>Credit Score<\/strong><p>Excellent<\/p><\/div><\/div><div class=\"compare-earning\"><ul>\r\n<li>Earn 3 miles for every $1 spent on eligible Alaska Airlines purchases<\/li>\r\n<li> Earn 2 miles for every $1 spent on eligible gas, EV charging station, shipping and local transit (including rideshare) purchases<\/li>\r\n<li>Earn 1 mile for every $1 spent on all other eligible purchases<\/li>\r\n<\/ul><\/div><\/div><\/div>\n<p>You can also earn miles by shopping through the <a target=\"_blank\" href=\"\/airlines\/alaska-atmos-rewards\/alaska-airlines-shopping\/\" rel=\"noopener\">Alaska Airlines Shopping Portal<\/a>, booking hotels and rental cars through travel partners, or transferring <a target=\"_blank\" href=\"\/credit-cards\/bilt-rewards\/bilt-transfer-partners\/\" rel=\"noopener\">Bilt Rewards<\/a> points to Alaska Mileage Plan.<\/p>\n<p><strong>Related: <a target=\"_blank\" href=\"\/airlines\/alaska-atmos-rewards\/alaska-miles-value\/\" rel=\"noopener\">Alaska Miles Value: Guide To Understanding and Maximizing Your Travel Rewards<\/a><\/strong><\/p>\n<h2><span id=\"Final_Thoughts\">Final Thoughts<\/span><\/h2>\n<p>Alaska Airlines\u2019 20-minute baggage guarantee is a nice perk if your luggage takes longer than expected to arrive at the carousel. For short delays, 2,500 miles or a $25 voucher is a decent trade-off. But if your delay extends beyond six hours, check your credit card travel protections; you may be entitled to additional reimbursement.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Alaska Airlines\u2019 baggage guarantee promises checked bags at the carousel within 20 minutes of arrival. If not, you\u2019ll get 2,500 Mileage Plan miles or a $25 discount code for a future flight. Here&#8217;s how to claim your compensation if your bags are delayed.<\/p>\n","protected":false},"author":80,"featured_media":138054,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":"","_wpscppro_dont_share_socialmedia":null,"_wpscppro_custom_social_share_image":0,"_facebook_share_type":"default","_twitter_share_type":"default","_linkedin_share_type":"default","_pinterest_share_type":"default","_linkedin_share_type_page":"","_instagram_share_type":"default","_medium_share_type":"default","_threads_share_type":"","_google_business_share_type":"","_selected_social_profile":[],"_wpsp_enable_custom_social_template":false,"_wpsp_social_scheduling":{"enabled":false,"datetime":null,"platforms":[],"status":"template_only","dateOption":"today","timeOption":"now","customDays":"","customHours":"","customDate":"","customTime":"","schedulingType":"absolute"},"_wpsp_active_default_template":true},"categories":[12054],"tags":[12770,12627],"coauthors":[36432,36466],"class_list":["post-148401","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tips","tag-alaska-mileage-plan","tag-fees-rules-and-policies"],"acf":[],"yoast_head":"<title>Alaska Baggage Guarantee: How to Claim Compensation<\/title>\n<meta name=\"description\" content=\"Alaska Airlines will compensate you if your luggage takes more than 20 minutes to arrive. 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