{"id":158452,"date":"2024-04-02T20:00:36","date_gmt":"2024-04-02T20:00:36","guid":{"rendered":"https:\/\/awardwallet.com\/blog\/?p=158452"},"modified":"2026-04-08T13:54:53","modified_gmt":"2026-04-08T13:54:53","slug":"alaska-singapore-award-availability-issues","status":"publish","type":"post","link":"https:\/\/awardwallet.com\/news\/alaska-atmos-rewards\/alaska-singapore-award-availability-issues\/","title":{"rendered":"Alaska Airlines Mileage Plan Experiencing Technical Issues With Singapore Airlines Awards"},"content":{"rendered":"<p>If you've poked around the Alaska Airlines website and tried to book a Singapore Airlines award recently, you might have noticed a surprising lack of flights. And by that, we mean that flights aren't available \u2014 like, at all.<\/p>\n<p>Is something changing with the Alaska\u2013Singapore partnership? Or is this a casualty of <a target=\"_blank\" href=\"\/blog\/alaska-award-chart-changes-are-rolling-out\/\" rel=\"noopener\">Alaska's new Mileage Plan award chart rollout<\/a>? Here's what travelers need to know.<\/p>\n<h2><span id=\"Technical_Problem_Alaska_Mileage_Plan_Not_Showing_Singapore_Awards\">Technical Problem: Alaska Mileage Plan Not Showing Singapore Awards<\/span><\/h2>\n<p>Can you currently book a Singapore Airlines award through <a target=\"_blank\" href=\"\/airlines\/alaska-atmos-rewards\/\" rel=\"noopener\">Mileage Plan<\/a> from the U.S. to Singapore? Nope. Europe to Singapore? Nope. Okay, how about an intra-Asia award? Also nope.<\/p>\n<p>We'll admit that dozens of empty award searches made us hit the panic button. It seemed like just yesterday you couldn't throw a rock without hitting a bookable Singapore seat \u2014 in multiple classes of travel. Today? No dice.<\/p>\n<p>For points and miles enthusiasts, it's worrisome to see the sudden and complete disappearance of bookable award flights without notice \u2014 especially given the caliber of a partner Singapore Airlines is to Alaska Airlines. Plus, given how frequently we harp on <a target=\"_blank\" href=\"\/airlines\/alaska-atmos-rewards\/alaska-miles-value\/\" rel=\"noopener\">the value of Alaska miles<\/a>, the removal of a partnership would be nothing short of sadness-inducing and value-depleting.<\/p>\n<figure id=\"attachment_140809\" class=\"wp-caption aligncenter\"><img data-aspectratio=\"600\/480\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" decoding=\"async\" class=\"wp-image-140809 lazyload\" data-src=\"https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2023\/12\/Singapore-Airlines-new-business-class-featured.png\" alt=\"Singapore Airlines new business class cabin\" width=\"600\" height=\"480\" data-srcset=\"https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2023\/12\/Singapore-Airlines-new-business-class-featured.png 1000w, https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2023\/12\/Singapore-Airlines-new-business-class-featured-300x240.png 300w, https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2023\/12\/Singapore-Airlines-new-business-class-featured-768x614.png 768w, https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2023\/12\/Singapore-Airlines-new-business-class-featured-325x260.png 325w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><center><em>Credit: Singapore Airlines<\/em><\/enter><\/figure>\n<p>Suffice it to say, it would have been incredibly disappointing had we not reached out to Alaska Airlines to ask what (if anything) changed and not received the following message from a spokesperson:<\/p>\n<blockquote><p><em>&#8220;We\u2019ve made no changes to our partnership with Singapore. However, you\u2019re not wrong in noticing something\u2019s amiss. We\u2019re working on a technical problem that\u2019s hampering the loading of Singapore flights on our site. Our teams are troubleshooting the issue right now. We hope to have an ETA on a fix soon.&#8221;<\/em><\/p><\/blockquote>\n<p>While it's not &#8220;business as usual&#8221; at the moment, Alaska is working on the technical issues preventing Singapore awards from showing up on its site. As to how long we'll have to wait for awards to come online, we (and Alaska) don't have an answer.<\/p>\n<p>Thankfully, there's nothing fundamentally wrong with the Alaska\u2013Singapore relationship. You'll just have to wait an unknown amount of time to book an award seat on the carrier. Phew.<\/p>\n<h2><span id=\"Final_Thoughts\">Final Thoughts<\/span><\/h2>\n<p>There's something up with the Alaska Airlines website. And because of it, Singapore Airlines awards aren't populating. But rest assured, there's nothing wrong \u2014 just a few technical problems.<\/p>\n<div id=\"ftoc\"><div id=\"toc_container\" class=\"toc_light_blue no_bullets\"><p class=\"toc_title\">Page Contents<\/p><ul class=\"toc_list\"><li><a href=\"#Technical_Problem_Alaska_Mileage_Plan_Not_Showing_Singapore_Awards\">Technical Problem: Alaska Mileage Plan Not Showing Singapore Awards<\/a><\/li><li><a href=\"#Final_Thoughts\">Final Thoughts<\/a><\/li><\/ul><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>If you&#8217;ve poked around the Alaska Airlines website and tried to book a Singapore Airlines award recently, you might have noticed a surprising lack of flights. And by that, we mean that flights aren&#8217;t available \u2014 like, at all. Is something changing with the Alaska-Singapore partnership? Or is this a casualty of Alaska&#8217;s new Mileage Plan award chart rollout? Here&#8217;s what travelers need to know.<\/p>\n","protected":false},"author":80,"featured_media":154040,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":"","_wpscppro_dont_share_socialmedia":null,"_wpscppro_custom_social_share_image":0,"_facebook_share_type":"","_twitter_share_type":"","_linkedin_share_type":"","_pinterest_share_type":"","_linkedin_share_type_page":"","_instagram_share_type":"","_medium_share_type":"","_threads_share_type":"","_google_business_share_type":"","_selected_social_profile":[],"_wpsp_enable_custom_social_template":false,"_wpsp_social_scheduling":{"enabled":false,"datetime":null,"platforms":[],"status":"template_only","dateOption":"today","timeOption":"now","customDays":"","customHours":"","customDate":"","customTime":"","schedulingType":"absolute"},"_wpsp_active_default_template":true},"categories":[12069],"tags":[12770,12625,12629],"coauthors":[36432],"class_list":["post-158452","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-alaska-mileage-plan","tag-partners-and-alliances","tag-using-points"],"acf":[],"_links":{"self":[{"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/posts\/158452","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/users\/80"}],"replies":[{"embeddable":true,"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/comments?post=158452"}],"version-history":[{"count":6,"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/posts\/158452\/revisions"}],"predecessor-version":[{"id":256257,"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/posts\/158452\/revisions\/256257"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/media\/154040"}],"wp:attachment":[{"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/media?parent=158452"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/categories?post=158452"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/tags?post=158452"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/coauthors?post=158452"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}