{"id":201363,"date":"2025-03-11T13:01:54","date_gmt":"2025-03-11T13:01:54","guid":{"rendered":"https:\/\/awardwallet.com\/blog\/?p=201363\/"},"modified":"2026-04-08T14:11:02","modified_gmt":"2026-04-08T14:11:02","slug":"southwest-adds-basic-fares-bag-fees","status":"publish","type":"post","link":"https:\/\/awardwallet.com\/news\/southwest-rapid-rewards\/southwest-adds-basic-fares-bag-fees\/","title":{"rendered":"The Days of &#8216;Transfarency&#8217; Are Over: Southwest to Add Bag Fees, Basic Fares, Dynamic Pricing"},"content":{"rendered":"<p class=\"custom-blue\"><em>The changes below have taken effect, and this post is no longer being updated. Here is our <a href=\"https:\/\/awardwallet.com\/blog\/tag\/major-updates\/\" target=\"new\">archive of major updates<\/a> from card issuers and loyalty programs.<\/em><\/p>\n<p>Nearly a decade ago, Southwest Airlines poured millions into TV ads, billboards, and social media campaigns <a target=\"_blank\" href=\"https:\/\/www.prnewswire.com\/news-releases\/southwest-airlines-brings-transfarency-to-airline-industry-300156533.html\" rel=\"noopener\">promoting its commitment to &#8220;Transfarency.&#8221;<\/a> Even if you didn\u2019t live near an airport served by Southwest, you might recall the ads boasting no hidden fees, two free checked bags, and transparent pricing.<\/p>\n<p>But those days are over.\u00a0The webpage that once championed these values\u00a0<a target=\"_blank\" href=\"https:\/\/www.southwest.com\/html\/air\/transfarency\/index.html\" rel=\"noopener\">now leads to an &#8220;Error 404: Page Not Found&#8221;<\/a> \u2014 a near-perfect metaphor for the airline\u2019s now-abandoned values.\u00a0Checked bag fees, basic economy, and dynamic award pricing are officially on the way.<\/p>\n<p>For Southwest loyalists, this might feel like doomsday. But according to the airline\u2019s <a target=\"_blank\" href=\"https:\/\/www.swamedia.com\/news-and-stories\/news-release\/southwest-airlines-outlines-changes-to-drive-revenue-growth-and-reward-its-most-MCR5UCS6BF65HVRGPWNL43DHWTFY\" rel=\"noopener\">press release issued on March 11, 2025<\/a>, it\u2019s just business as usual. Here\u2019s a breakdown of what\u2019s changing with Southwest.<\/p>\n<h2><span id=\"Southwest_to_Start_Charging_for_Checked_Bags_Add_Basic_Economy_and_Implement_Dynamic_Pricing\">Southwest to Start Charging for Checked Bags, Add Basic Economy, and Implement Dynamic Pricing<\/span><\/h2>\n<p>Ever since Southwest Airlines began bending the knee to an activist investor, changes have been coming nonstop at the Dallas-based airline \u2014 long known for customer-friendly policies, great service, and, yes, \u201cTransfarency.\u201d These values once set it apart from its competition.<\/p>\n<p>But as of March 11, 2025, it\u2019s hard to argue these values still exist. Over the next few months, Southwest will introduce checked bag fees, restrictive basic economy fares, and dynamic award pricing \u2014 all coming on the heels of <a target=\"_blank\" href=\"\/news\/southwest-rapid-rewards\/southwest-slashes-earning-rates\/\" rel=\"noopener\">gutting the Rapid Rewards earning rates on its Wanna Get Away fares<\/a>.<\/p>\n<p><img data-aspectratio=\"750\/296\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" decoding=\"async\" class=\"aligncenter wp-image-201379 lazyload\" data-src=\"https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2025\/03\/Southwest-Transfarency-2.png\" alt=\"Southwest Transfarency definition\" width=\"750\" height=\"296\" data-srcset=\"https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2025\/03\/Southwest-Transfarency-2.png 1368w, https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2025\/03\/Southwest-Transfarency-2-300x118.png 300w, https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2025\/03\/Southwest-Transfarency-2-1024x404.png 1024w, https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2025\/03\/Southwest-Transfarency-2-768x303.png 768w\" sizes=\"(max-width: 750px) 100vw, 750px\" \/><\/p>\n<h3><span id=\"Checked_bag_fees\">Checked bag fees<\/span><\/h3>\n<p>Southwest will officially start charging for checked bags for flights booked starting <strong>May 28, 2025<\/strong>. Unless you have a <a target=\"_blank\" href=\"\/credit-cards\/southwest-rapid-rewards\/southwest-credit-card\/\" rel=\"noopener\">Rapid Rewards credit card<\/a> or <a target=\"_blank\" href=\"\/airlines\/southwest-rapid-rewards\/a-list-elite-status\/\" rel=\"noopener\">elite status<\/a>, you'll have to pay to check a bag.<\/p>\n<p>The number of bags you can check for free depends on a couple of factors:<\/p>\n<ul>\n<li>A-List Preferred status holders and Business Select customers can check two bags for free.<\/li>\n<li>A-List status holders and those with a Southwest credit card can check one bag for free.<\/li>\n<\/ul>\n<p>But one notable omission from Southwest\u2019s big announcement is just how much those checked bags will actually cost. Again, so much for &#8220;Transfarency&#8221; \u2014 you\u2019ll have to wait and see the damage once these changes roll out.<\/p>\n<h3><span id=\"Basic_fares\">Basic fares<\/span><\/h3>\n<p>Continuing the dilution of the Southwest experience, the airline will introduce a new Basic fare starting <strong>May 28, 2025<\/strong>. Like other basic economy fares, this ticket will have plenty of restrictions.<\/p>\n<p>Southwest basic fares will be non-refundable (like normal Wanna Get Away fares), and refunds will be issued as travel credits. But unlike Wanna Get Away fares, these travel credits will expire after just six months, six months sooner than those from non-basic fares.<\/p>\n<figure id=\"attachment_201391\" class=\"wp-caption aligncenter\"><img data-aspectratio=\"600\/693\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" decoding=\"async\" class=\"wp-image-201391 lazyload\" data-src=\"https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2025\/03\/Southwest-Fares.png\" alt=\"Southwest fare breakdown\" width=\"600\" height=\"693\" data-srcset=\"https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2025\/03\/Southwest-Fares.png 1230w, https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2025\/03\/Southwest-Fares-260x300.png 260w, https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2025\/03\/Southwest-Fares-887x1024.png 887w, https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2025\/03\/Southwest-Fares-768x887.png 768w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><center><em>Credit: Southwest<\/em><\/enter><\/figure>\n<h3><span id=\"Dynamic_award_pricing\">Dynamic award pricing<\/span><\/h3>\n<p>Southwest already uses <a target=\"_blank\" href=\"\/travel\/what-is-dynamic-pricing\/\" rel=\"noopener\">dynamic award pricing<\/a>. As fares increase, so do award rates. However, Southwest seems to want to take this policy even further. As the airline put it, &#8220;variable redemption rates across higher-demand and lower-demand flights.&#8221;<\/p>\n<p>Southwest dedicated just one sentence in its press release to this rather significant change and left plenty of unanswered questions. But for now, there\u2019s no timeline on when it'll roll out or details on how this shift will impact the number of <a target=\"_blank\" href=\"\/airlines\/southwest-rapid-rewards\/\" rel=\"noopener\">Rapid Rewards<\/a> points needed to book an award flight.<\/p>\n<figure id=\"attachment_192632\" class=\"wp-caption aligncenter\"><img data-aspectratio=\"600\/480\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" decoding=\"async\" class=\"wp-image-192632 lazyload\" data-src=\"https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2024\/12\/Southwest-Airport-Featured-David-Syphers-Unsplash.png\" alt=\"Overhead view of the Southwest planes.\" width=\"600\" height=\"480\" data-srcset=\"https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2024\/12\/Southwest-Airport-Featured-David-Syphers-Unsplash.png 1000w, https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2024\/12\/Southwest-Airport-Featured-David-Syphers-Unsplash-300x240.png 300w, https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2024\/12\/Southwest-Airport-Featured-David-Syphers-Unsplash-768x614.png 768w, https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2024\/12\/Southwest-Airport-Featured-David-Syphers-Unsplash-325x260.png 325w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><center><em>Credit: David Syphers\/Unsplash<\/em><\/enter><\/figure>\n<h2><span id=\"Final_Thoughts\">Final Thoughts<\/span><\/h2>\n<p>In September 2024, during its Investor Day, <a target=\"_blank\" href=\"http:\/\/investors.southwest.com\/news-and-events\/news-releases\/2024\/09-26-2024-120450777\" rel=\"noopener\">Southwest reiterated its commitment to offering customers two free checked bags<\/a>. At least then, the airline believed that &#8220;any change in the current policy that provides every Customer two free checked bags would drive down demand and far outweigh any revenue gains created by imposing and collecting bag fees.&#8221;<\/p>\n<p>Southwest recently even added a Frequently Asked Questions section to its &#8220;Customer Enhancements&#8221; page with the following:<\/p>\n<blockquote><p><strong><em>Is Southwest^<sup>\u00ae<\/sup> considering changing its Bags fly free^1 policy?<br \/>\n<\/em><\/strong><em>Our Customers love Bags fly free,^1 and we are keeping our industry-leading policy. Every ticket at Southwest comes with two free checked bags.<\/em><\/p><\/blockquote>\n<figure id=\"attachment_201400\" class=\"wp-caption aligncenter\"><img data-aspectratio=\"750\/279\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" decoding=\"async\" class=\"wp-image-201400 lazyload\" data-src=\"https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2025\/03\/Southwest-Customer-Enhancements-page-FAQ-about-bag-fees-300x112.png\" alt=\"Screenshot of Southwest Customer Enhancements page about bag fees\" width=\"750\" height=\"279\" data-srcset=\"https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2025\/03\/Southwest-Customer-Enhancements-page-FAQ-about-bag-fees-300x112.png 300w, https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2025\/03\/Southwest-Customer-Enhancements-page-FAQ-about-bag-fees-1024x382.png 1024w, https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2025\/03\/Southwest-Customer-Enhancements-page-FAQ-about-bag-fees-768x286.png 768w, https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2025\/03\/Southwest-Customer-Enhancements-page-FAQ-about-bag-fees.png 1417w\" sizes=\"(max-width: 750px) 100vw, 750px\" \/><center><em>Archived screenshot of Southwest's Customer Enhancements page captured by AwardWallet.<\/em><\/enter><\/figure>\n<p>Southwest has now scrubbed that section &#8212; as well as many other references to free checked bags &#8212; from its website.<\/p>\n<p>How the tables have turned.<\/p>\n<p>And while there's plenty more to gripe about \u2014 basic economy and changes to award pricing \u2014 it's pretty clear that Southwest has given up on what made it unique in the first place. And no, we weren\u2019t kidding when we said Southwest removed the definition of &#8220;Transfarency&#8221; from its website. Those values no longer apply.<\/p>\n<figure id=\"attachment_201377\" class=\"wp-caption aligncenter\"><img data-aspectratio=\"750\/483\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" decoding=\"async\" class=\"wp-image-201377 lazyload\" data-src=\"https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2025\/03\/Southwest-Transfarency.png\" alt=\"Southwest Transfarency Webpage\" width=\"750\" height=\"483\" data-srcset=\"https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2025\/03\/Southwest-Transfarency.png 2026w, https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2025\/03\/Southwest-Transfarency-300x193.png 300w, https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2025\/03\/Southwest-Transfarency-1024x660.png 1024w, https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2025\/03\/Southwest-Transfarency-768x495.png 768w, https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2025\/03\/Southwest-Transfarency-1536x990.png 1536w\" sizes=\"(max-width: 750px) 100vw, 750px\" \/><center><em>Credit: Southwest<\/em><\/enter><\/figure>\n<p>If anything, Southwest is quickly becoming more and more like Delta, American, and United. The value proposition of flying Southwest has fundamentally changed \u2014 and the lack of transparency and honesty is really just a shot across the bow.<\/p>\n<p>Yes, we\u2019re salty. And yes, we understand that this is a business decision. But nothing about the delivery and implementation of these policies is customer-friendly. And the fact that Southwest is branding these changes as such? It's nothing short of a slap in the face to travelers.<\/p>\n<div id=\"ftoc\"><div id=\"toc_container\" class=\"toc_light_blue no_bullets\"><p class=\"toc_title\">Page Contents<\/p><ul class=\"toc_list\"><li><a href=\"#Southwest_to_Start_Charging_for_Checked_Bags_Add_Basic_Economy_and_Implement_Dynamic_Pricing\">Southwest to Start Charging for Checked Bags, Add Basic Economy, and Implement Dynamic Pricing<\/a><ul><li><a href=\"#Checked_bag_fees\">Checked bag fees<\/a><\/li><li><a href=\"#Basic_fares\">Basic fares<\/a><\/li><li><a href=\"#Dynamic_award_pricing\">Dynamic award pricing<\/a><\/li><\/ul><\/li><li><a href=\"#Final_Thoughts\">Final Thoughts<\/a><\/li><\/ul><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Southwest once spent millions promoting &#8220;Transfarency&#8221; \u2014 boasting no hidden fees and free checked bags. But those days are over. The webpage that once touted these values now returns an &#8220;Error 404&#8221; \u2014 a fitting metaphor as checked bag fees, basic economy, and changes to dynamic award pricing are on the way. Here&#8217;s a recap of what&#8217;s changing with Southwest.<\/p>\n","protected":false},"author":80,"featured_media":178415,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":"","_wpscppro_dont_share_socialmedia":null,"_wpscppro_custom_social_share_image":0,"_facebook_share_type":"default","_twitter_share_type":"default","_linkedin_share_type":"default","_pinterest_share_type":"default","_linkedin_share_type_page":"","_instagram_share_type":"default","_medium_share_type":"default","_threads_share_type":"","_google_business_share_type":"","_selected_social_profile":[],"_wpsp_enable_custom_social_template":false,"_wpsp_social_scheduling":{"enabled":false,"datetime":null,"platforms":[],"status":"template_only","dateOption":"today","timeOption":"now","customDays":"","customHours":"","customDate":"","customTime":"","schedulingType":"absolute"},"_wpsp_active_default_template":true},"categories":[12069],"tags":[12036,12757],"coauthors":[36432],"class_list":["post-201363","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-major-updates","tag-southwest-rapid-rewards"],"acf":[],"_links":{"self":[{"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/posts\/201363","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/users\/80"}],"replies":[{"embeddable":true,"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/comments?post=201363"}],"version-history":[{"count":16,"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/posts\/201363\/revisions"}],"predecessor-version":[{"id":256845,"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/posts\/201363\/revisions\/256845"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/media\/178415"}],"wp:attachment":[{"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/media?parent=201363"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/categories?post=201363"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/tags?post=201363"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/coauthors?post=201363"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}