{"id":249137,"date":"2026-03-29T15:00:53","date_gmt":"2026-03-29T15:00:53","guid":{"rendered":"https:\/\/awardwallet.com\/blog\/?p=249137\/"},"modified":"2026-04-08T14:36:58","modified_gmt":"2026-04-08T14:36:58","slug":"purchase-protection-lost-item-coverage","status":"publish","type":"post","link":"https:\/\/awardwallet.com\/news\/amex-membership-rewards\/purchase-protection-lost-item-coverage\/","title":{"rendered":"Lost an Item? Your Amex Card May No Longer Protect You"},"content":{"rendered":"<p>Purchase protection is one of the most overlooked credit card benefits. Depending on your card, it can cover items purchased within the last 90 days if they\u2019re lost, stolen, or damaged.<\/p>\n<p>But American Express is scaling back that coverage on some cards \u2014 and if you carry one, this change is worth a closer look.<\/p>\n<h2><span id=\"American_Express_Removes_Lost_Item_Coverage_From_Purchase_Protection_on_Some_Cards\">American Express Removes Lost Item Coverage From Purchase Protection on Some Cards<\/span><\/h2>\n<p>Before the news broke, American Express cardholders who lost a purchase in the last 90 days had a language stating that &#8220;<em>damage to, <strong>loss of,<\/strong> or theft of a covered purchase&#8221;<\/em> would be included.<\/p>\n<p>Now, the purchase protection applies to &#8220;<em>events that result in damage to or theft of a covered purchase<\/em>.&#8221;<\/p>\n<p>The removal of just two words is a big change, and there are over a dozen cards affected:<\/p>\n<ul>\n<li><a data-ccid=\"4048174\" href=\"https:\/\/awardwallet.com\/credit-cards\/amex-membership-rewards\/amex-green-card\/\">American Express<sup>\u00ae<\/sup> Green Card<\/a><\/li>\n<li><a data-ccid=\"4028093\" href=\"https:\/\/awardwallet.com\/credit-cards\/amex-membership-rewards\/amex-business-gold\/\">American Express<sup>\u00ae<\/sup> Business Gold Card<\/a><\/li>\n<li><a data-ccid=\"4028088\" href=\"https:\/\/awardwallet.com\/credit-cards\/delta-skymiles\/delta-gold-card\/\">Delta SkyMiles<sup>\u00ae<\/sup> Gold American Express Card<\/a><\/li>\n<li><a data-ccid=\"4028094\" href=\"https:\/\/awardwallet.com\/credit-cards\/delta-skymiles\/delta-gold-business\/\">Delta SkyMiles<sup>\u00ae<\/sup> Gold Business American Express Card<\/a><\/li>\n<li><a data-ccid=\"4028101\" href=\"https:\/\/awardwallet.com\/credit-cards\/delta-skymiles\/delta-platinum-business\/\">Delta SkyMiles<sup>\u00ae<\/sup> Platinum Business American Express Card<\/a><\/li>\n<li><a data-ccid=\"4048101\" href=\"https:\/\/awardwallet.com\/credit-cards\/delta-skymiles\/amex-delta-platinum\/\">Delta SkyMiles<sup>\u00ae<\/sup> Platinum American Express Card<\/a><\/li>\n<li><a data-ccid=\"4048112\" href=\"https:\/\/awardwallet.com\/credit-cards\/hilton-honors\/hilton-amex\/\">Hilton Honors American Express Card<\/a><\/li>\n<li><a data-ccid=\"4048089\" href=\"https:\/\/awardwallet.com\/credit-cards\/hilton-honors\/hilton-surpass\/\">Hilton Honors American Express Surpass<sup>\u00ae<\/sup> Card<\/a><\/li>\n<li><a data-ccid=\"4028102\" href=\"https:\/\/awardwallet.com\/credit-cards\/hilton-honors\/amex-hilton-business\/\">The Hilton Honors American Express Business Card<\/a><\/li>\n<li><strong>Marriott Bonvoy\u2122 American Express<sup>\u00ae<\/sup> Card<\/strong><\/li>\n<li><a data-ccid=\"4048147\" href=\"https:\/\/awardwallet.com\/credit-cards\/marriott-bonvoy\/amex-marriott-business\/\">Marriott Bonvoy Business<sup>\u00ae<\/sup> American Express<sup>\u00ae<\/sup> Card<\/a><\/li>\n<li><a data-ccid=\"4028098\" href=\"https:\/\/awardwallet.com\/credit-cards\/amex-membership-rewards\/blue-business-plus\/\">The Blue Business<sup>\u00ae<\/sup> Plus Credit Card from American Express<\/a><\/li>\n<li><a data-ccid=\"4048169\" href=\"https:\/\/awardwallet.com\/credit-cards\/cash-back\/amex-blue-business-cash\/\">The American Express Blue Business Cash\u2122 Card<\/a><\/li>\n<li><a data-ccid=\"4028086\" href=\"https:\/\/awardwallet.com\/credit-cards\/cash-back\/amex-blue-cash-everyday\/\">Blue Cash Everyday<sup>\u00ae<\/sup> Card from American Express<\/a><\/li>\n<li><a data-ccid=\"4028090\" href=\"https:\/\/awardwallet.com\/credit-cards\/cash-back\/amex-blue-cash-preferred\/\">Blue Cash Preferred<sup>\u00ae<\/sup> Card from American Express<\/a><\/li>\n<li><strong>Amex EveryDay<sup>\u00ae<\/sup> Credit Card<\/strong><\/li>\n<li><a data-ccid=\"1\" href=\"https:\/\/awardwallet.com\/credit-cards\/amex-membership-rewards\/amex-everyday-preferred\/\" target=_blank>Amex EveryDay<sup>\u00ae<\/sup> Preferred Credit Card<\/a><\/li>\n<li><strong>Cash Magnet<sup>\u00ae<\/sup> Card<\/strong><\/li>\n<\/ul>\n<p>Keep in mind that any theft case requires filing a police report with the municipality where the theft occurred. You can file a <a target=\"_blank\" href=\"https:\/\/claims-center.americanexpress.com\/\" rel=\"noopener\">claim online<\/a> or call Amex at 1-800-228-6855.<\/p>\n<h2><span id=\"Amex_Cards_That_Still_Cover_Lost_Items_Under_Purchase_Protection\">Amex Cards That Still Cover Lost Items Under Purchase Protection<\/span><\/h2>\n<p>Thankfully, some American Express cards still include purchase protection for lost items \u2014 though coverage depends on the specific card and circumstances.<\/p>\n<p>Importantly, purchase protection typically does not apply if the item was lost while in the care of a third party, such as an airline or shipping carrier.<\/p>\n<p>In those cases, your card\u2019s <a target=\"_blank\" href=\"https:\/\/awardwallet.com\/credit-cards\/travel-insurance\/\" rel=\"noopener\">baggage insurance<\/a> may apply instead. This is a separate benefit that can cover lost, stolen, or damaged luggage when traveling on a common carrier, with its own rules and limits.<\/p>\n<figure id=\"attachment_206282\" class=\"wp-caption aligncenter\"><img data-aspectratio=\"600\/325\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" decoding=\"async\" class=\"size-full wp-image-206282 lazyload\" data-src=\"https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2025\/04\/wheeled-luggage.png\" alt=\"A photo shows two people walking in an airport with luggage\" width=\"600\" height=\"325\" data-srcset=\"https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2025\/04\/wheeled-luggage.png 600w, https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2025\/04\/wheeled-luggage-300x163.png 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><center><em>Lost luggage coverage may apply for lost items.<\/em><\/enter><\/figure>\n<p>Coverage amounts also vary by card. For example, the <a data-ccid=\"4028089\" href=\"https:\/\/awardwallet.com\/credit-cards\/amex-membership-rewards\/amex-platinum\/\">American Express Platinum Card<sup>\u00ae<\/sup><\/a> offers up to $10,000 per covered event (up to $50,000 per year), while the <a data-ccid=\"4028085\" href=\"https:\/\/awardwallet.com\/credit-cards\/amex-membership-rewards\/amex-gold-card\/\">American Express<sup>\u00ae<\/sup> Gold Card<\/a> offers up to $1,000 per covered event.<\/p>\n<p>Here's a list of cards issued by Amex that still have protections:<\/p>\n<ul>\n<li><a data-ccid=\"4028089\" href=\"https:\/\/awardwallet.com\/credit-cards\/amex-membership-rewards\/amex-platinum\/\">American Express Platinum Card<sup>\u00ae<\/sup><\/a><\/li>\n<li><strong>American Express Platinum Card<sup>\u00ae<\/sup> by Charles Schwab<\/strong><\/li>\n<li><strong>American Express Platinum Card<sup>\u00ae<\/sup> for Goldman Sachs<\/strong><\/li>\n<li><strong>The Platinum Card<sup>\u00ae<\/sup> from American Express Exclusively for Morgan Stanley<\/strong><\/li>\n<li><a data-ccid=\"4028096\" href=\"https:\/\/awardwallet.com\/credit-cards\/amex-membership-rewards\/amex-business-platinum\/\">The Business Platinum Card<sup>\u00ae<\/sup> from American Express<\/a><\/li>\n<li><a data-ccid=\"4028085\" href=\"https:\/\/awardwallet.com\/credit-cards\/amex-membership-rewards\/amex-gold-card\/\">American Express<sup>\u00ae<\/sup> Gold Card<\/a><\/li>\n<li><a data-ccid=\"4048211\" href=\"https:\/\/awardwallet.com\/credit-cards\/hilton-honors\/hilton-aspire\/\">Hilton Honors American Express Aspire Card<\/a><\/li>\n<li><a data-ccid=\"5048293\" href=\"https:\/\/awardwallet.com\/credit-cards\/marriott-bonvoy\/amex-marriott-bevy\/\">Marriott Bonvoy Bevy<sup>\u00ae<\/sup> American Express<sup>\u00ae<\/sup> Card<\/a><\/li>\n<li><a data-ccid=\"4048231\" href=\"https:\/\/awardwallet.com\/credit-cards\/marriott-bonvoy\/amex-bonvoy-brilliant\/\">Marriott Bonvoy Brilliant<sup>\u00ae<\/sup> American Express<sup>\u00ae<\/sup> Card<\/a><\/li>\n<li><a data-ccid=\"4048102\" href=\"https:\/\/awardwallet.com\/credit-cards\/delta-skymiles\/delta-reserve-business\/\">Delta SkyMiles<sup>\u00ae<\/sup> Reserve Business American Express Card<\/a><\/li>\n<li><a data-ccid=\"4048149\" href=\"https:\/\/awardwallet.com\/credit-cards\/delta-skymiles\/delta-reserve-card\/\">Delta SkyMiles<sup>\u00ae<\/sup> Reserve American Express Card<\/a><\/li>\n<li><strong>Centurion<sup>\u00ae<\/sup> Card from American Express<\/strong><\/li>\n<li><strong>Business Centurion Card from American Express<\/strong><\/li>\n<\/ul>\n<p>If you hold one of these cards, purchases made within the last 90 days may still be eligible for lost item coverage.<\/p>\n<h2><span id=\"Other_Credit_Cards_That_Still_Offer_Purchase_Protection\">Other Credit Cards That Still Offer Purchase Protection<\/span><\/h2>\n<p>If you're not an Amex cardholder, there are plenty of other card options that still offer purchase protection for lost items.<\/p>\n<p>Chase offers a <a target=\"_blank\" href=\"https:\/\/www.chase.com\/personal\/credit-cards\/education\/basics\/chase-purchase-protection-what-to-know\" rel=\"noopener\">multitude of options<\/a> with 120 days of protection for lost purchases (90 days for New York residents). All Chase cards include some form of purchase protection, including favorites like the <a data-ccid=\"2061159\" href=\"https:\/\/awardwallet.com\/credit-cards\/chase-ultimate-rewards\/chase-sapphire-preferred\/\">Chase Sapphire Preferred<sup>\u00ae<\/sup> Card<\/a>. The amount covered may vary depending on the card you hold.<\/p>\n<div class=\"qs-card\" data-id=\"2061159\">\n            <div class=\"qs-data\">\n                <div class=\"qs-view\">\n                    <div class=\"qs-cardname\">Chase Sapphire Preferred<sup>\u00ae<\/sup> Card<\/div>\n                    <div class=\"qs-image\"><img src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" decoding=\"async\" data-src=\"https:\/\/cdn.nextinsure.com\/imaging\/opt\/7e0262fd-5b61-413b-8b01-c8feec5b1d04.png\" alt=\"Chase Sapphire Preferred\u00ae Card\" width=\"150\"\/ class=\"lazyload\"><\/div>\n                    <div class=\"qs-apply\"><a class=\"btn-use qs-apply-now\" title='Chase Sapphire Preferred\u00ae Card' data-ccid=\"2061159\" href=\"\/blog\/link\/ChaseSapphirePreferredCard\" target=\"_blank\" rel=\"noopener nofollow sponsored\">Apply Now<\/a><\/div>\n                    <div class=\"qs-rates\"><span class=\"qs-terms\"><a data-ccid=\"2061159\" href=\"https:\/\/click.linksynergy.com\/fs-bin\/click?id=g3lR0xvjyAU&offerid=1753725.10005147&type=3&subid=0355ebd51e960f4aab14c3ecbd83bb0ab&subid=639396\" target=\"_blank\" rel=\"noopener\">Rates & Fees<\/a><\/span><\/div>\n                    <div class=\"qs-offer\"><strong>Welcome Bonus<\/strong>\r\nEarn 75,000 bonus points after you spend $5,000 on purchases in the first 3 months from account opening.<\/div>\n                <\/div>\n                <div class=\"qs-info\">\n                    <strong class=\"qs-cardname\">Chase Sapphire Preferred<sup>\u00ae<\/sup> Card<\/strong>\n                    <div class=\"qs-offer\"><strong>Welcome Bonus<\/strong>\r\nEarn 75,000 bonus points after you spend $5,000 on purchases in the first 3 months from account opening.<\/div>\n                    <div class=\"qs-fee\"><strong>Annual Fee:<\/strong><b>$95<\/b><\/div>\n                    <div class=\"qs-tabs\"><a class=\"qs-more\" href=\"#more\">Show more<\/a><a href=\"\" data-tab=\"wwl\">Why We Like It<\/a><a href=\"\" data-tab=\"hl\">Highlights<\/a><a href=\"\" data-tab=\"er\">Earning Rates<\/a><div class=\"qs-tab-wwl\">Our <a href=\"https:\/\/awardwallet.com\/credit-cards\/best-beginners-rewards-card\/\">#1 recommended beginners rewards card<\/a> featuring a 75,000-point signup bonus after you spend $5,000 on purchases in the first 3 months from account opening. This card comes with great benefits and earns valuable Ultimate Rewards points.<\/div><div class=\"qs-tab-hl\"><?xml version=\"1.0\" standalone=\"yes\"?>\n<!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<?xml encoding=\"utf-8\" ??>\n<html><body><ul><li>Earn 75,000 bonus points after you spend $5,000 on purchases in the first 3 months from account opening.<\/li><li>Enjoy benefits such as 5x on travel purchased through Chase Travel&#x2120;, 3x on dining, select streaming services and online groceries, 2x on all other travel purchases, 1x on all other purchases<\/li><li>Earn up to $50 in statement credits each account anniversary year for hotel stays through Chase Travel&#x2120;<\/li><li>10% anniversary points boost - each account anniversary you'll earn bonus points equal to 10% of your total purchases made the previous year.<\/li><li>Count on Trip Cancellation\/Interruption Insurance, Auto Rental Collision Damage Waiver, Lost Luggage Insurance and more.<\/li><li>Complimentary DashPass which unlocks $0 delivery fees & lower service fees for a min. of one year when you activate by 12\/31\/27. Plus, a $10 promo each month on non-restaurant orders.<\/li><li>Member FDIC<\/li><\/ul><\/body><\/html>\n<\/div><div class=\"qs-tab-er\"><ul>\r\n<li>5X points on Lyft rides through September 2027<\/li>\r\n<li>5X points on travel purchased through Chase Travel\u2120<\/li>\r\n<li>3X points on dining at restaurants worldwide<\/li>\r\n<li>3X points on eligible streaming services<\/li>\r\n<li>3X points on online grocery purchases (excluding Target, Walmart, and wholesale clubs)<\/li>\r\n<li>2X points on all other travel<\/li>\r\n<li>1X point per dollar spent on all other purchases<\/li>\r\n<\/ul><\/div><\/div>\n                <\/div>\n            <\/div>\n            <a class=\"qs-share\" href=\"\/find-a-card\/SapphirePreferred\/\" title=\"copy\"><svg width=\"12\" height=\"16\" viewBox=\"0 0 12 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><use href=\"https:\/\/awardwallet.com\/blog\/wp-content\/themes\/awardwallet\/public\/builds\/icon\/icon-sprite.svg?v2026-5-138a544e81#share-square\" fill=\"currentColor\"><\/use><\/svg><\/a>\n        <\/div>\n<h2><span id=\"Bottom_Line\">Bottom Line<\/span><\/h2>\n<p>This is a negative change for many American Express cardholders \u2014 especially those with low- or no-annual-fee cards.<\/p>\n<p>Many of the cards losing their lost item protection are the same ones people rely on for everyday spending. If purchase protection is important to you, it may be worth considering a card that still includes lost item coverage or offers longer protection windows, such as those from Chase.<\/p>\n<div id=\"ftoc\"><div id=\"toc_container\" class=\"toc_light_blue no_bullets\"><p class=\"toc_title\">Page Contents<\/p><ul class=\"toc_list\"><li><a href=\"#American_Express_Removes_Lost_Item_Coverage_From_Purchase_Protection_on_Some_Cards\">American Express Removes Lost Item Coverage From Purchase Protection on Some Cards<\/a><\/li><li><a href=\"#Amex_Cards_That_Still_Cover_Lost_Items_Under_Purchase_Protection\">Amex Cards That Still Cover Lost Items Under Purchase Protection<\/a><\/li><li><a href=\"#Other_Credit_Cards_That_Still_Offer_Purchase_Protection\">Other Credit Cards That Still Offer Purchase Protection<\/a><\/li><li><a href=\"#Bottom_Line\">Bottom Line<\/a><\/li><\/ul><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Amex&#8217;s Purchase Protection policies are strong for cardholders, but the brand has made changes to its sub-$200 annual fee cards. Now, you&#8217;ll need a premium card to be covered for lost purchases made in the last 90 days.<\/p>\n","protected":false},"author":97,"featured_media":189289,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":"","_wpscppro_dont_share_socialmedia":null,"_wpscppro_custom_social_share_image":0,"_facebook_share_type":"default","_twitter_share_type":"default","_linkedin_share_type":"default","_pinterest_share_type":"default","_linkedin_share_type_page":"","_instagram_share_type":"default","_medium_share_type":"default","_threads_share_type":"default","_google_business_share_type":"default","_selected_social_profile":[],"_wpsp_enable_custom_social_template":false,"_wpsp_social_scheduling":{"enabled":false,"datetime":null,"platforms":[],"status":"template_only","dateOption":"today","timeOption":"now","customDays":"","customHours":"","customDate":"","customTime":"","schedulingType":"absolute"},"_wpsp_active_default_template":true},"categories":[12069],"tags":[12520],"coauthors":[36469],"class_list":["post-249137","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-card-benefits"],"acf":[],"_links":{"self":[{"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/posts\/249137","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/users\/97"}],"replies":[{"embeddable":true,"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/comments?post=249137"}],"version-history":[{"count":13,"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/posts\/249137\/revisions"}],"predecessor-version":[{"id":254446,"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/posts\/249137\/revisions\/254446"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/media\/189289"}],"wp:attachment":[{"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/media?parent=249137"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/categories?post=249137"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/tags?post=249137"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/coauthors?post=249137"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}