{"id":271145,"date":"2026-07-24T14:00:06","date_gmt":"2026-07-24T14:00:06","guid":{"rendered":"https:\/\/awardwallet.com\/blog\/?p=271145\/"},"modified":"2026-07-24T11:56:44","modified_gmt":"2026-07-24T11:56:44","slug":"singapore-airlines-blocks-award-searching-to-customers-without-krisflyer-miles-in-account","status":"publish","type":"post","link":"https:\/\/awardwallet.com\/news\/airlines\/singapore-krisflyer-award-search-restrictions\/","title":{"rendered":"Singapore Airlines Blocks Award Searching to Customers Without KrisFlyer Miles in Account"},"content":{"rendered":"<p>Singapore Airlines has quietly added a new restriction for those looking to search for an award redemption: You now need to have KrisFlyer miles in your account before you can search for award flights. This can make it a challenge to strategize future trips, especially if you're looking to transfer credit card points to your KrisFlyer account.<\/p>\n<p>Let's go over what this means.<\/p>\n<h2><span id=\"A_New_Requirement_to_Search_for_a_KrisFlyer_Award_Ticket\">A New Requirement to Search for a KrisFlyer Award Ticket<\/span><\/h2>\n<p>Previously, KrisFlyer members could search for award tickets regardless of account activity. This included brand-new accounts with no mileage balance and those who would only transfer a specific number of credit card points to their account when making an award redemption to avoid leftover miles.<\/p>\n<p>Accounts that have no miles now see the following when searching for an award:<\/p>\n<figure id=\"attachment_271306\" class=\"wp-caption aligncenter\"><img data-aspectratio=\"750\/362\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" decoding=\"async\" class=\"size-medium wp-image-271306 lazyload\" data-src=\"https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2026\/07\/Screenshot-2026-07-23-at-14.45.38-750x362.png\" alt=\"Pop-up on Singapore KrisFlyer account with zero-mile balance saying &quot;unable to proceed&quot;\" width=\"750\" height=\"362\" data-srcset=\"https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2026\/07\/Screenshot-2026-07-23-at-14.45.38-750x362.png 750w, https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2026\/07\/Screenshot-2026-07-23-at-14.45.38-900x434.png 900w, https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2026\/07\/Screenshot-2026-07-23-at-14.45.38-768x370.png 768w, https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2026\/07\/Screenshot-2026-07-23-at-14.45.38.png 1066w\" sizes=\"(max-width: 750px) 100vw, 750px\" \/><center><em>Screenshot of Singapore Airlines<\/em><\/enter><\/figure>\n<p>The Singapore Airlines website itself doesn't specify a minimum amount of miles needed to view available awards, but several reports suggest 1,000 miles as a minimum requirement. The carrier also hasn't made any formal announcement of the change, and it is unclear yet if this is temporary or permanent.<\/p>\n<p><a target=\"_blank\" href=\"https:\/\/awardwallet.com\/airlines\/singapore-krisflyer-miles\/\" rel=\"noopener\">Singapore Airlines KrisFlyer<\/a> is a popular program to transfer credit card points to. The airline partners with <a target=\"_blank\" href=\"https:\/\/awardwallet.com\/airlines\/transfer-miles-guide\/\" rel=\"noopener\">most major transferable currencies<\/a>, including American Express, Capital One, Chase, and Citi. It is often recommended to hold off on points transfers until you confirm open award space with the airline program you wish to book. Since award availability is fluid and competitive, you don't want to prematurely transfer credit card points only to find out that your preferred award redemption is no longer available.<\/p>\n<p>However, this latest change by Singapore Airlines challenges that. You now <em>have<\/em> to transfer at least some miles before you can view available awards in the first place. This can particularly be difficult for those with brand-new accounts or a limited account history with the airline.<\/p>\n<p>Fortunately, while this change can be an inconvenience, the new threshold to search for award flights is not high. Adding to your Singapore KrisFlyer balance is not a big challenge with a wide range of transfer partners and credit card bonuses.<\/p>\n<p class=\"p1\"><div class=\"compare-cards-wrap compare-count-cards-3 compare-p-chase\"><div class=\"compare-card\"><div class=\"compare-pre\"><div class=\"compare-image\"><div><img src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" decoding=\"async\" data-src=\"https:\/\/cdn.nextinsure.com\/imaging\/opt\/dfed8cb4-d376-4c8b-aed4-1997afa3d66a.png\" width=\"150\" alt=\"Capital One Venture Rewards Credit Card\" class=\"lazyload\"><\/div><\/div><div class=\"compare-name\">Capital One Venture Rewards Credit Card<\/div><div class=\"compare-offer\"><strong>Welcome Offer<\/strong>\r\nEarn 75,000 Miles once you spend $4,000 on purchases within 3 months from account opening. <\/div><\/div><div class=\"compare-apply\"><a data-ccid=\"3006151\" data-exit=\"ccw\" class=\"btn-use qs-how-apply\" title='Capital One Venture Rewards Credit Card' href=\"\/blog\/link\/CR-COV\" target=\"_blank\" rel=\"noopener nofollow sponsored\">How to Apply<\/a><\/div><div class=\"compare-fee-score\"><div class=\"compare-fee\"><strong>Annual Fee<\/strong><p>$95<\/p><\/div><div class=\"compare-rating compare-rating--5\"><strong>Credit Score<\/strong><p>Excellent, Good<\/p><\/div><\/div><div class=\"compare-earning\"><ul>\r\n<li>5X miles per dollar on purchases through Capital One Entertainment <\/li>\r\n<li>5X miles per dollar on hotels, vacation rentals and rental cars booked through Capital One Travel<\/li>\r\n<li>2X miles per dollar on all other purchases<\/li>\r\n<\/ul><\/div><\/div><div class=\"compare-card\"><div class=\"compare-pre\"><div class=\"compare-image\"><div><img src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" decoding=\"async\" data-src=\"https:\/\/cdn.nextinsure.com\/imaging\/opt\/11937075.png\" width=\"150\" alt=\"Citi Strata Premier\u00ae Card\" \/ class=\"lazyload\"><\/div><\/div><div class=\"compare-name\">Citi Strata Premier<sup>\u00ae<\/sup> Card<\/div><div class=\"compare-offer\"><strong>Welcome Offer<\/strong>\r\nEarn 60,000 bonus ThankYou<sup>\u00ae<\/sup> Points after spending $4,000 in the first 3 months of account opening, redeemable for $600 in gift cards or travel rewards at thankyou.com.<\/div><\/div><div class=\"compare-apply\"><a class=\"btn-use qs-apply-now\" title='Citi Strata Premier\u00ae Card' data-ccid=\"520083\" data-exit=\"ccw\" href=\"\/blog\/link\/CR-CitiPremierCard\" target=\"_blank\" rel=\"noopener nofollow sponsored\">Apply Now<\/a><\/div><div class=\"compare-fee-score\"><div class=\"compare-fee\"><strong>Annual Fee<\/strong><p>$95<span class=\"compare-terms\"><a data-ccid=\"520083\" href=\"https:\/\/click.linksynergy.com\/fs-bin\/click?id=a3pDkecFgAg&offerid=1978593.4328&type=3&subid=0\" target=\"_blank\" rel=\"noopener\">Rates & Fees<\/a><\/span><\/p><\/div><div class=\"compare-rating compare-rating--5\"><strong>Credit Score<\/strong><p>Excellent, Good<\/p><\/div><\/div><div class=\"compare-earning\"><ul>\r\n<li>10X on Hotels, Car Rentals, and Attractions booked through CitiTravel.com<\/li>\r\n<li>3X \u2013 Earn 3 Points per $1 spent on Air Travel and Other Hotel Purchases<\/li>\r\n<li>3X \u2013 Earn 3 Points per $1 spent on Restaurants<\/li>\r\n<li>3X \u2013 Earn 3 Points per $1 spent on Supermarkets<\/li>\r\n<li>3X \u2013 Earn 3 Points per $1 spent on Gas and EV Charging Stations <\/li>\r\n<li>1X \u2013 Earn 1 Point per $1 spent on All Other Purchases<\/li>\r\n<\/ul><\/div><\/div><div class=\"compare-card\"><div class=\"compare-pre\"><div class=\"compare-image\"><div><img src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" decoding=\"async\" data-src=\"https:\/\/cdn.nextinsure.com\/imaging\/opt\/7e0262fd-5b61-413b-8b01-c8feec5b1d04.png\" alt=\"Chase Sapphire Preferred\u00ae Card\" width=\"150\"\/ class=\"lazyload\"><\/div><\/div><div class=\"compare-name\">Chase Sapphire Preferred<sup>\u00ae<\/sup> Card<\/div><div class=\"compare-offer\"><strong>Welcome Bonus<\/strong>\r\nEarn 100,000 bonus points after you spend $5,000 on purchases in the first 3 months from account opening.<\/div><\/div><div class=\"compare-apply\"><a class=\"btn-use qs-apply-now\" title='Chase Sapphire Preferred\u00ae Card' data-ccid=\"2061159\" data-exit=\"ccw\" href=\"\/blog\/link\/ChaseSapphirePreferredCard\" target=\"_blank\" rel=\"noopener nofollow sponsored\">Apply Now<\/a> <\/div><div class=\"compare-fee-score\"><div class=\"compare-fee\"><strong>Annual Fee<\/strong><p>$95<span class=\"compare-terms\"><a data-ccid=\"2061159\" href=\"https:\/\/click.linksynergy.com\/fs-bin\/click?id=g3lR0xvjyAU&offerid=1753725.10005147&type=3&subid=0589bda2cf780390ddd2f9766168546f4&subid=639396\" target=\"_blank\" rel=\"noopener\">Rates & Fees<\/a><\/span><\/p><\/div><div class=\"compare-rating compare-rating--5\"><strong>Credit Score<\/strong><p>Excellent, Good<\/p><\/div><\/div><div class=\"compare-earning\"><ul>\r\n<li>5X points on Lyft rides through September 2027<\/li>\r\n<li>5X points on travel purchased through Chase Travel\u2120<\/li>\r\n<li>3X points on dining at restaurants worldwide<\/li>\r\n<li>3X points on gas and EV charging<\/li>\r\n<li>3X points on vacation homes at top brands like Airbnb, Vrbo and more<\/li>\r\n<li>3X points on eligible streaming services<\/li>\r\n<li>3X points on online grocery purchases (excluding Target, Walmart, and wholesale clubs)<\/li>\r\n<li>2X points on all other travel<\/li>\r\n<li>1X point per dollar spent on all other purchases<\/li>\r\n<\/ul><\/div><\/div><\/div><\/p>\n<p><strong>Related: <a target=\"_blank\" href=\"https:\/\/awardwallet.com\/airlines\/best-singapore-krisflyer-awards\/?var2=source~www.google.com.mid~qzln&mid=qzln\" rel=\"noopener\">How to Maximize Singapore KrisFlyer Miles<\/a><\/strong><\/p>\n<h2><span id=\"Bottom_Line\">Bottom Line<\/span><\/h2>\n<p>Singapore Airlines is now restricting KrisFlyer members with a zero-mile balance from viewing available awards. While the minimum balance required to search is relatively small at 1,000 miles, this can still be an inconvenience for members with newer accounts, especially for those looking to transfer credit card points.<\/p>\n<div id=\"ftoc\"><div id=\"toc_container\" class=\"toc_light_blue no_bullets\"><p class=\"toc_title\">Page Contents<\/p><ul class=\"toc_list\"><li><a href=\"#A_New_Requirement_to_Search_for_a_KrisFlyer_Award_Ticket\">A New Requirement to Search for a KrisFlyer Award Ticket<\/a><\/li><li><a href=\"#Bottom_Line\">Bottom Line<\/a><\/li><\/ul><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Singapore Airlines is limiting members with no mileage balance from viewing available awards. Since it&#8217;s often a good idea to hold off on credit card points transfers until you confirm award availability with the airline program, this new change can make it a challenge for those looking to make use of Singapore&#8217;s numerous transfer partners.<\/p>\n","protected":false},"author":108,"featured_media":154040,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":"","_wpscppro_dont_share_socialmedia":false,"_wpscppro_custom_social_share_image":0,"_facebook_share_type":"","_twitter_share_type":"","_linkedin_share_type":"","_pinterest_share_type":"","_linkedin_share_type_page":"","_instagram_share_type":"","_medium_share_type":"","_threads_share_type":"","_google_business_share_type":"","_selected_social_profile":[],"_wpsp_enable_custom_social_template":false,"_wpsp_social_scheduling":{"enabled":false,"datetime":null,"platforms":[],"status":"template_only","dateOption":"today","timeOption":"now","customDays":"","customHours":"","customDate":"","customTime":"","schedulingType":"absolute"},"_wpsp_active_default_template":true},"categories":[12069],"tags":[12627,12773,12629],"coauthors":[36537],"class_list":["post-271145","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-fees-rules-and-policies","tag-singapore-krisflyer","tag-using-points"],"acf":[],"_links":{"self":[{"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/posts\/271145","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/users\/108"}],"replies":[{"embeddable":true,"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/comments?post=271145"}],"version-history":[{"count":7,"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/posts\/271145\/revisions"}],"predecessor-version":[{"id":271400,"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/posts\/271145\/revisions\/271400"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/media\/154040"}],"wp:attachment":[{"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/media?parent=271145"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/categories?post=271145"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/tags?post=271145"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/awardwallet.com\/blog\/wp-json\/wp\/v2\/coauthors?post=271145"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}