{"id":59044,"date":"2021-03-08T11:00:13","date_gmt":"2021-03-08T16:00:13","guid":{"rendered":"https:\/\/awardwallet.com\/blog\/?p=59044"},"modified":"2026-04-08T13:39:23","modified_gmt":"2026-04-08T13:39:23","slug":"amex-cell-phone-protection","status":"publish","type":"post","link":"https:\/\/awardwallet.com\/credit-cards\/amex-cell-phone-protection\/","title":{"rendered":"Amex Adds Cell Phone Protection to Many Premium Cards"},"content":{"rendered":"<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p>In another strong move to boost card value, Amex\u00a0<a href=\"https:\/\/www.americanexpress.com\/us\/credit-cards\/features-benefits\/policies\/cell-phone-protection.html\" target=\"_blank\" rel=\"noopener\">announced<\/a> that it will add cell phone protection as a benefit for several popular cards. Starting April 1, 2021, certain Amex cards will cover stolen or damaged cellphones (including cracked screens) up to $800 per claim twice a year. That now makes these cards some of the better options for paying your cell phone bill.<\/p>\n<p><img data-aspectratio=\"600\/400\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" decoding=\"async\" class=\"aligncenter wp-image-59068 lazyload\" data-src=\"https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2021\/03\/American-Express-Delta-Skymiles-Reserve-300x200.jpg\" alt=\"You'll want to use your Amex to get cell phone protection\" width=\"600\" height=\"400\" data-srcset=\"https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2021\/03\/American-Express-Delta-Skymiles-Reserve-300x200.jpg 300w, https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2021\/03\/American-Express-Delta-Skymiles-Reserve-1024x683.jpg 1024w, https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2021\/03\/American-Express-Delta-Skymiles-Reserve-1536x1024.jpg 1536w, https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2021\/03\/American-Express-Delta-Skymiles-Reserve-2048x1365.jpg 2048w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<h2><span id=\"Which_Amex_Cards_Will_Have_Cell_Phone_Protection\">Which Amex Cards Will Have Cell Phone Protection<\/span><\/h2>\n<p>Starting <strong>April 1, 2021<\/strong>, the following cards will have access to Amex's new cell phone protection benefit:<\/p>\n<ul>\n<li><a data-ccid=\"4028089\" href=\"\/blog\/link\/CR-ThePlatinumCardfromAmericanExpress\" rel=\"noopener nofollow sponsored\">American Express Platinum Card<sup>\u00ae<\/sup><\/a> &#8212; as well as the Charles Schwab, Morgan Stanley, Goldman Sachs, and Ameriprise versions<\/li>\n<li><a data-ccid=\"4028096\" href=\"\/blog\/link\/TheBusinessPlatinumCardfromAmericanExpressOPEN\" rel=\"noopener nofollow sponsored\">The Business Platinum Card<sup>\u00ae<\/sup> from American Express<\/a><\/li>\n<li><strong>Centurion<sup>\u00ae<\/sup> Card from American Express<\/strong> &#8212; as well as the Goldman Sachs and business versions<\/li>\n<li><a data-ccid=\"4048101\" href=\"\/blog\/link\/CR-PlatinumDeltaSkyMilesCreditCardfromAmericanExpress\" rel=\"noopener nofollow sponsored\">Delta SkyMiles<sup>\u00ae<\/sup> Platinum American Express Card<\/a><\/li>\n<li><a data-ccid=\"4028101\" href=\"\/blog\/link\/PlatinumDeltaSkyMilesBusinessCreditCard\" rel=\"noopener nofollow sponsored\">Delta SkyMiles<sup>\u00ae<\/sup> Platinum Business American Express Card<\/a><\/li>\n<li><a data-ccid=\"4048149\" href=\"\/blog\/link\/CR-DeltaReserveCreditCardfromAmericanExpress\" rel=\"noopener nofollow sponsored\">Delta SkyMiles<sup>\u00ae<\/sup> Reserve American Express Card<\/a><\/li>\n<li><a data-ccid=\"4048102\" href=\"\/blog\/link\/DeltaReserveforBusinessCreditCard\" rel=\"noopener nofollow sponsored\">Delta SkyMiles<sup>\u00ae<\/sup> Reserve Business American Express Card<\/a><\/li>\n<\/ul>\n<p>Starting then, U.S.-based customers with these products can be reimbursed for the replacement or repair costs for their phone if it's stolen or damaged. However, there are some important terms to be aware of:<\/p>\n<ul>\n<li>The maximum reimbursement per claim is $800 with a $50 deductible.<\/li>\n<li>Cardholders can file a maximum of two claims per 12-month period.<\/li>\n<li>To qualify, the phone line must be on a wireless bill where the previous month's bill was paid by an eligible Amex card.<\/li>\n<\/ul>\n<p>Interestingly, Amex's new benefit even covers <strong>screen damage.<\/strong> Cracked screens are a common issue for smartphone users, yet credit card cell phone coverage typically excludes claims for screen repairs. That makes it all the more surprising and valuable that Amex does not.<\/p>\n<p>For reference, <a href=\"https:\/\/www.americanexpress.com\/content\/dam\/amex\/us\/credit-cards\/features-benefits\/policies\/NAC-Benefit-Guides\/Cellular_Protection_Guide_To_Benefits.pdf\" target=\"_blank\" rel=\"noopener\">here<\/a> are the full terms of cell phone protection coverage for the <a data-ccid=\"4028089\" href=\"\/blog\/link\/CR-ThePlatinumCardfromAmericanExpress\" rel=\"noopener nofollow sponsored\">Platinum Card<sup>\u00ae<\/sup><\/a>.<\/p>\n<h2><span id=\"Quick_Thoughts\">Quick Thoughts<\/span><\/h2>\n<p>There are several <a href=\"\/credit-cards\/best-credit-cards-with-cell-phone-protection\/\">credit cards that offer cellphone protection<\/a> in one form or another. Before this announcement, our go-to option was the <a data-ccid=\"3006145\" href=\"\/blog\/link\/InkBusinessPreferredCard\" rel=\"noopener nofollow sponsored\">Ink Business Preferred<sup>\u00ae<\/sup> Credit Card<\/a>  (<a data-ccid=\"3006145\" href=\"https:\/\/click.linksynergy.com\/fs-bin\/click?id=g3lR0xvjyAU&offerid=1753725.10005142&type=3&u1=23d553d5bf45cf8a4e611c17564b5dac&subid=639396\" target=\"_blank\" rel=\"noopener\">Rates & Fees<\/a>).<\/p>\n<p>Going forward\u2014that may change. Amex's new cellphone protection tops the <a data-ccid=\"3006145\" href=\"\/blog\/link\/InkBusinessPreferredCard\" rel=\"noopener nofollow sponsored\">Ink Preferred<\/a>&#8216;s in almost every way:<\/p>\n<ul>\n<li>It offers a higher maximum payout per claim ($800 vs. $600).<\/li>\n<li>It charges a much lower deductible per claim ($50 vs. $100).<\/li>\n<li>Plus, it covers screen damage in addition to functional damage (Chase considers this screen damage cosmetic).<\/li>\n<\/ul>\n<p>Perhaps the only aspect where the <a data-ccid=\"3006145\" href=\"\/blog\/link\/InkBusinessPreferredCard\" rel=\"noopener nofollow sponsored\">Ink Preferred<\/a> is better is the maximum number of allowable claims per year. Chase allows customers to receive three eligible claims per 12 months as opposed to Amex's two. But let's be honest, if you're using this benefit for personal use, you probably (hopefully) won't need to file more than two claims every 12 months.<\/p>\n<p>However, I do find the selection of affected cards curious. All of the Platinum card variations make sense\u2014after all, it's Amex's flagship card product. However, why did Delta's top two cards also receive this coverage over other cobranded offerings? Moreover, I can't help but notice that the <a data-ccid=\"4048101\" href=\"\/blog\/link\/CR-PlatinumDeltaSkyMilesCreditCardfromAmericanExpress\" rel=\"noopener nofollow sponsored\">Delta Platinum Amex<\/a> and <a data-ccid=\"4028101\" href=\"\/blog\/link\/PlatinumDeltaSkyMilesBusinessCreditCard\" rel=\"noopener nofollow sponsored\">Delta Business Platinum Amex<\/a> are the only mid-tier cards to offer the benefit.<\/p>\n<p>Overall, Amex's new benefit adds a significant boost of value for zero additional cost to the cardmember. Several of these products\u2014including the <a data-ccid=\"4028089\" href=\"\/blog\/link\/CR-ThePlatinumCardfromAmericanExpress\" rel=\"noopener nofollow sponsored\">Platinum Card<sup>\u00ae<\/sup><\/a>\u2014already offered industry-leading benefits packages before. Now it's even better.<\/p>\n<p><em>How do you feel about Amex's new cell phone protection?<\/em><\/p>\n<div id=\"ftoc\"><div id=\"toc_container\" class=\"toc_light_blue no_bullets\"><p class=\"toc_title\">Page Contents<\/p><ul class=\"toc_list\"><li><a href=\"#Which_Amex_Cards_Will_Have_Cell_Phone_Protection\">Which Amex Cards Will Have Cell Phone Protection<\/a><\/li><li><a href=\"#Quick_Thoughts\">Quick Thoughts<\/a><\/li><\/ul><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Starting April 1, 2021, Amex will add cell phone protection as a new benefit for several popular card products. If you use your qualifying Amex card to pay your cell phone bill, you can be reimbursed up to $800 for repair or replacement costs in the event it&#8217;s stolen or damaged\u2014including cracked screens! Here&#8217;s what you need to know about the new benefit and how it compares to other cards.<\/p>\n","protected":false},"author":50,"featured_media":59069,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":"","_wpscppro_dont_share_socialmedia":null,"_wpscppro_custom_social_share_image":0,"_facebook_share_type":"default","_twitter_share_type":"default","_linkedin_share_type":"default","_pinterest_share_type":"default","_linkedin_share_type_page":"","_instagram_share_type":"default","_medium_share_type":"","_threads_share_type":"","_google_business_share_type":"","_selected_social_profile":[],"_wpsp_enable_custom_social_template":false,"_wpsp_social_scheduling":{"enabled":false,"datetime":null,"platforms":[],"status":"template_only","dateOption":"today","timeOption":"now","customDays":"","customHours":"","customDate":"","customTime":"","schedulingType":"absolute"},"_wpsp_active_default_template":true},"categories":[12069],"tags":[12790,12520],"coauthors":[36382],"class_list":["post-59044","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-american-express","tag-card-benefits"],"acf":[],"yoast_head":"<title>Amex Adds New Cell Phone Protection to Select Cards - AwardWallet Blog<\/title>\n<meta name=\"description\" content=\"Starting April 1, 2021, select Amex cards will receive new cell phone protection. 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