{"id":79028,"date":"2022-04-17T19:00:58","date_gmt":"2022-04-17T19:00:58","guid":{"rendered":"https:\/\/awardwallet.com\/blog\/?p=79028"},"modified":"2026-04-08T13:43:23","modified_gmt":"2026-04-08T13:43:23","slug":"product-change-to-citi-custom-cash","status":"publish","type":"post","link":"https:\/\/awardwallet.com\/credit-cards\/product-change-to-citi-custom-cash\/","title":{"rendered":"Citi Now Allowing Product Changes to the Citi Custom Cash\u00ae"},"content":{"rendered":"<p>Citi is now allowing product changes to its <a data-ccid=\"4048250\" href=\"\/blog\/link\/CR-CitiCustomCashCard\" rel=\"noopener nofollow sponsored\">Citi Custom Cash<sup>\u00ae<\/sup> Card<\/a>. While other cards\u2014like the Chase Freedom Flex\u2120\u2014have fixed quarterly bonus categories, this card adds a new twist to the 5X bonus category earning. The <a href=\"\/credit-cards\/citi-thankyou-rewards\/citi-custom-cash\/\">Citi Custom Cash card<\/a> has 10 bonus categories, and every billing cycle you'll earn 5X points (on up to $500 in purchases) in the eligible category where you spent the most.<\/p>\n<p><div class=\"qs-card\" data-id=\"4048250\">\n            <div class=\"qs-data\">\n                <div class=\"qs-view\">\n                    <div class=\"qs-cardname\">Citi Custom Cash<sup>\u00ae<\/sup> Card<\/div>\n                    <div class=\"qs-image\"><img data-aspectratio=\"150\/95\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" decoding=\"async\" data-src=\"https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2021\/06\/cardart-citicustomcashcard.png\" width=\"150\" alt=\"Citi Custom Cash&lt;sup&gt;\u00ae&lt;\/sup&gt; Card\" \/ class=\"lazyload\"><\/div>\n                    <div class=\"qs-apply\"><a class=\"qs-how-apply\" data-ccid=\"4048250\" href=\"\/blog\/link\/CR-CitiCustomCashCard\" rel=\"noopener nofollow sponsored\">How to Apply<\/a><\/div>\n                    <div class=\"qs-rates\"><\/div>\n                    <div class=\"qs-offer\"><strong>Welcome Bonus<\/strong> Earn $200 in cash back after you spend $1500 on purchases in the first 6 months of account opening. This bonus offer will be fulfilled as 20,000 ThankYou<sup>\u00ae<\/sup> points, which can be redeemed for $200 cash back.<\/div>\n                <\/div>\n                <div class=\"qs-info\">\n                    <strong class=\"qs-cardname\">Citi Custom Cash<sup>\u00ae<\/sup> Card<\/strong>\n                    <div class=\"qs-offer\"><strong>Welcome Bonus<\/strong> Earn $200 in cash back after you spend $1500 on purchases in the first 6 months of account opening. This bonus offer will be fulfilled as 20,000 ThankYou<sup>\u00ae<\/sup> points, which can be redeemed for $200 cash back.<\/div>\n                    <div class=\"qs-fee\"><strong>Annual Fee:<\/strong><b>$0<\/b><\/div>\n                    <div class=\"qs-tabs\"><a class=\"qs-more\" href=\"#more\">Show more<\/a><a href=\"\" data-tab=\"wwl\">Why We Like It<\/a><a href=\"\" data-tab=\"hl\">Highlights<\/a><a href=\"\" data-tab=\"er\">Earning Rates<\/a><div class=\"qs-tab-wwl\">The Citi Custom Cash<sup>\u00ae<\/sup> Card offers a distinctive and flexible cash back program that adapts to your top spending category. Every billing cycle, it automatically grants 5% cash back on the first $500 in your highest spend category, which can range from restaurants, gas stations, and grocery stores to select streaming services, travel, transit, home improvement stores, fitness clubs, live entertainment, and drugstores. Beyond this, all other purchases earn an unlimited 1% cash back. Notably, there's no annual fee, adding to its appeal. The cash back you earn is in the form of ThankYou Points, which can be redeemed for cash back, or combined with rewards\u200b\u200b\u200b\u200b\u200b\u200b\u200b\u200b\u200b\u200b\u200b\u200b from other qualifying ThankYou Rewards cards and transferred to travel partners.<\/div><div class=\"qs-tab-hl\"><ul>\r\n<li>Sign-up bonus of $200 in cash back after you spend $1,500 on purchases in the first 6 months of account opening, issued as 20,000 ThankYou<sup>\u00ae<\/sup> Points<\/li>\r\n<li>5% cash back in your top eligible spend category on up to $500 of purchses each billing cycle<\/li>\r\n<li>No rotating bonus categories to sign up for--the top earning category adjusts automatically each month to the eligible category in which you spend the most.<\/li>\r\n<li>Excellent intro APR offer on purchases and balance transfers<\/li>\r\n<li>No annual fee<\/li>\r\n<\/ul><\/div><div class=\"qs-tab-er\"><ul>\r\n<li>Earn 5% cash back on purchases in your top eligible spend category each billing cycle, up to the first $500 spent<\/li>\r\n<li>1% cash back thereafter, plus, you'll earn unlimited 1% cash back on all other purchases<\/li>\r\n<li>No rotating bonus categories to sign up for \u2013 as your spending changes each billing cycle, your earn adjusts automatically when you spend in any of the eligible categories.<\/li>\r\n<li>Eligible spending categories are: <I>Restaurants, Gas Stations, Grocery Stores, Select Travel, Select Transit, Select Streaming Services, Drugstores, Home Improvement Stores, Fitness Clubs and Live Entertainment.<\/i><\/li>\r\n<li><b><i>Special Travel Offer:<\/i><\/b> Earn an additional 4% cash back on hotels, car rentals, and attractions booked on Citi Travel<sup>\u2120<\/sup> portal.<\/li>\r\n<\/ul><\/div><\/div>\n                <\/div>\n            <\/div>\n            <a class=\"qs-share\" href=\"\/find-a-card\/CitiCustom\/\" title=\"copy\"><svg width=\"12\" height=\"16\" viewBox=\"0 0 12 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><use href=\"https:\/\/awardwallet.com\/blog\/wp-content\/themes\/awardwallet\/public\/builds\/icon\/icon-sprite.svg?v2026-4-143a6d5a52#share-square\" fill=\"currentColor\"><\/use><\/svg><\/a>\n        <\/div><\/p>\n<p>The fact that you automatically earn 5x points in the category that is most advantageous makes this a very attractive no-annual fee card. Even better, your cashback is delivered in the form of Citi ThankYou<sup>\u00ae<\/sup> points\u2014<a target=\"_blank\" href=\"\/credit-cards\/citi-thankyou-rewards\/citi-transfer-partners\/\" rel=\"noopener\">which you can transfer to 16 airline partners<\/a> if you hold the <a data-ccid=\"520083\" href=\"https:\/\/awardwallet.com\/credit-cards\/citi-thankyou-rewards\/citi-strata-premier\/\">Citi Strata Premier<sup>\u00ae<\/sup> Card<\/a> (<a data-ccid=\"520083\" href=\"https:\/\/click.linksynergy.com\/fs-bin\/click?id=a3pDkecFgAg&offerid=1978593.4328&type=3&subid=0\" target=\"_blank\" rel=\"noopener\">Rates & Fees<\/a>) or Citi Prestige<sup>\u00ae<\/sup> Card.<\/p>\n<p>Maximizing your earnings every month over the year will earn you an impressive 30,000 Citi ThankYou<sup>\u00ae<\/sup> points for $6,000 of spending, which is a fantastic return.<\/p>\n<h2><span id=\"Which_Citi_Cards_Can_You_Product_Change_to_Citi_Custom_Cash\">Which Citi Cards Can You Product Change to Citi Custom Cash<\/span><\/h2>\n<p>Citi has not issued a definitive list of cards that can be converted over to <a data-ccid=\"4048250\" href=\"https:\/\/awardwallet.com\/credit-cards\/citi-thankyou-rewards\/citi-custom-cash\/\">Citi Custom Cash<\/a> cards. However, data points show that cardholders have successfully converted all the following cards to <a data-ccid=\"4048250\" href=\"https:\/\/awardwallet.com\/credit-cards\/citi-thankyou-rewards\/citi-custom-cash\/\">Citi Custom Cash<\/a> cards.<\/p>\n<ul>\n<li><a data-ccid=\"520083\" href=\"https:\/\/awardwallet.com\/credit-cards\/citi-thankyou-rewards\/citi-strata-premier\/\">Citi Strata Premier<sup>\u00ae<\/sup> Card<\/a>.<\/li>\n<li>Citi Prestige<sup>\u00ae<\/sup> Card.<\/li>\n<li>AT&T Access Card from Citi.<\/li>\n<li>Citi ThankYou<sup>\u00ae<\/sup> Preferred Card<\/li>\n<li><a target=\"_blank\" href=\"\/credit-cards\/american-aadvantage\/american-airlines-credit-card\/\" rel=\"noopener\">Citi American Airlines AAdvantage cards<\/a>.<\/li>\n<li>EXPEDIA<sup>\u00ae<\/sup>+ VOYAGER CARD from Citi.<\/li>\n<li><strong>Citi<sup>\u00ae<\/sup> Diamond Preferred<sup>\u00ae<\/sup> Card.<\/strong><\/li>\n<li>Citi<sup>\u00ae<\/sup> Dividend Card.<\/li>\n<\/ul>\n<h2><span id=\"Should_You_Convert_Your_Card_to_the_Citi_Custom_Cash\">Should You Convert Your Card to the Citi Custom Cash?<\/span><\/h2>\n<p>This will depend on your current spending patterns, the current cards you hold, and how you want to maximize your returns. The strength of the <a data-ccid=\"4048250\" href=\"https:\/\/awardwallet.com\/credit-cards\/citi-thankyou-rewards\/citi-custom-cash\/\">Citi Custom Cash<\/a><strong>\u00a0<\/strong>is that every month whichever of the categories you spend the most at, you will receive 5X for that spending and 1X for the rest. Here are the eligible categories:<\/p>\n<ul>\n<li>Restaurants<\/li>\n<li>Gas stations<\/li>\n<li>Grocery stores<\/li>\n<li>Select travel<\/li>\n<li>Select transit<\/li>\n<li>Drugstores<\/li>\n<li>Select streaming services<\/li>\n<li>Home improvement stores<\/li>\n<li>Fitness clubs<\/li>\n<li>Live entertainment<\/li>\n<\/ul>\n<p>Bear in mind the 5X is restricted to the first $500 of spending. So, if you are spending around that amount on any of the above categories but are earning less than 5X, you may consider a switch.<\/p>\n<p>For instance, say you spend about $500 per month on groceries and currently use the <a data-ccid=\"3002009\" href=\"https:\/\/awardwallet.com\/credit-cards\/citi-thankyou-rewards\/citi-double-cash-card\/\">Citi Double Cash<sup>\u00ae<\/sup> Card<\/a> (<a data-ccid=\"3002009\" href=\"https:\/\/click.linksynergy.com\/fs-bin\/click?id=a3pDkecFgAg&offerid=951783.4206&type=3&subid=0\" target=\"_blank\" rel=\"noopener\">Rates & Fees<\/a>)\u2014which earns you 2% back (1% when you make a purchase and 1% when you pay your credit card bill). Converting to the <a data-ccid=\"4048250\" href=\"https:\/\/awardwallet.com\/credit-cards\/citi-thankyou-rewards\/citi-custom-cash\/\">Citi Custom Cash<\/a> would boost your earing on groceries to 5X, but you would lose the 2X earning on other categories.<\/p>\n<p>However, you could hold another <a target=\"_blank\" href=\"\/credit-cards\/best-everyday-credit-card\/\" rel=\"noopener\">card optimized for everyday spending<\/a>\u2014like the <a data-ccid=\"3006151\" href=\"https:\/\/awardwallet.com\/credit-cards\/capital-one-rewards\/venture-card\/\">Capital One Venture Rewards Credit Card<\/a> or <a data-ccid=\"4048272\" href=\"https:\/\/awardwallet.com\/credit-cards\/capital-one-rewards\/venture-x\/\">Capital One Venture X Rewards Credit Card<\/a>, both of which earn 2X on everyday spending. Switching your other spending to those cards while putting your grocery shopping on the <a data-ccid=\"4048250\" href=\"https:\/\/awardwallet.com\/credit-cards\/citi-thankyou-rewards\/citi-custom-cash\/\">Citi Custom Cash<\/a> will maximize the returns on every cent you spend.<\/p>\n<h2><span id=\"How_Do_You_Product_Change_to_the_Citi_Custom_Cash\">How Do You Product Change to the Citi Custom Cash?<\/span><\/h2>\n<p>Citi is making it quite easy to product change your existing card to the <a data-ccid=\"4048250\" href=\"https:\/\/awardwallet.com\/credit-cards\/citi-thankyou-rewards\/citi-custom-cash\/\">Citi Custom Cash<\/a>. All you need to do is call the number on the back of your existing card. Once you get a representative, make it clear that you are interested in product changing\u2014or &#8220;converting&#8221;\u2014your existing card to a <strong>Citi Custom Cash<\/strong>.<\/p>\n<p>You'll likely be transferred to a dedicated agent to handle the conversion. After a few minutes of disclosures, Citi will give you the choice to accept the product change. The agent should also let you know whether or not you'll get a new card number. If not, you can continue to use your existing card until your new <strong>Citi Custom Cash<\/strong>\u00a0card arrives in the mail.<\/p>\n<h2><span id=\"A_Note_About_Welcome_Bonuses\">A Note About Welcome Bonuses<\/span><\/h2>\n<p>One thing to keep in mind is your welcome bonuses. If you switch products to the <a data-ccid=\"4048250\" href=\"https:\/\/awardwallet.com\/credit-cards\/citi-thankyou-rewards\/citi-custom-cash\/\">Citi Custom Cash<\/a>, you are not eligible for the welcome bonus of $200 cashback after you spend $1,500 on purchases in the first 6 months of account opening.<\/p>\n<p>However, on the other hand, a product change does not count as a new account. So, changing products will protect your <a target=\"_blank\" href=\"\/credit-cards\/how-to-check-5-24-status\/\" rel=\"noopener\">5\/24 status<\/a>!<\/p>\n<h2><span id=\"Our_Take\">Our Take<\/span><\/h2>\n<p>The ability to change products without closing and opening accounts and then earning 5% back is welcome news. However, whenever a new opportunity presents itself, you should crunch some numbers and see if you can improve your earnings and leverage your spending for even more rewards. So maybe it's time to check your stable of cards and see if switching to the <a data-ccid=\"4048250\" href=\"https:\/\/awardwallet.com\/credit-cards\/citi-thankyou-rewards\/citi-custom-cash\/\">Citi Custom Cash<\/a> works for you!<\/p>\n<div id=\"ftoc\"><div id=\"toc_container\" class=\"toc_light_blue no_bullets\"><p class=\"toc_title\">Page Contents<\/p><ul class=\"toc_list\"><li><a href=\"#Which_Citi_Cards_Can_You_Product_Change_to_Citi_Custom_Cash\">Which Citi Cards Can You Product Change to Citi Custom Cash<\/a><\/li><li><a href=\"#Should_You_Convert_Your_Card_to_the_Citi_Custom_Cash\">Should You Convert Your Card to the Citi Custom Cash?<\/a><\/li><li><a href=\"#How_Do_You_Product_Change_to_the_Citi_Custom_Cash\">How Do You Product Change to the Citi Custom Cash?<\/a><\/li><li><a href=\"#A_Note_About_Welcome_Bonuses\">A Note About Welcome Bonuses<\/a><\/li><li><a href=\"#Our_Take\">Our Take<\/a><\/li><\/ul><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Citi is now allowing existing cardholders to change some of their existing card products to the new Citi Custom Cash<sup>\u00ae<\/sup> Card. The list of eligible cards to change from is wide-ranging\u2014including the Premier, Prestige, Preferred, Dividend, and American Airlines AAdvantage cards. Select from one of 10 categories to get 5% earnings! And, by product changing an existing account, you can avoid a hit to your 5\/24 count.<\/p>\n","protected":false},"author":17,"featured_media":74905,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":"","_wpscppro_dont_share_socialmedia":null,"_wpscppro_custom_social_share_image":0,"_facebook_share_type":"","_twitter_share_type":"","_linkedin_share_type":"","_pinterest_share_type":"","_linkedin_share_type_page":"","_instagram_share_type":"","_medium_share_type":"","_threads_share_type":"","_google_business_share_type":"","_selected_social_profile":[],"_wpsp_enable_custom_social_template":false,"_wpsp_social_scheduling":{"enabled":false,"datetime":null,"platforms":[],"status":"template_only","dateOption":"today","timeOption":"now","customDays":"","customHours":"","customDate":"","customTime":"","schedulingType":"absolute"},"_wpsp_active_default_template":true},"categories":[12055],"tags":[12785,12627],"coauthors":[36383],"class_list":["post-79028","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-credit-cards","tag-citibank","tag-fees-rules-and-policies"],"acf":[],"yoast_head":"<title>How to Product Change Your Existing Citi Card to the Citi Custom Cash<\/title>\n<meta name=\"description\" content=\"Switch your Citi card to the new Citi Custom Cash Card to earn 5% cashback in the category of your choice! Here&#039;s how to convert your current Citi card.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/awardwallet.com\/credit-cards\/product-change-to-citi-custom-cash\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Citi Now Allowing Product Changes to the Citi Custom Cash\u00ae\" \/>\n<meta property=\"og:description\" content=\"Switch your Citi card to the new Citi Custom Cash Card to earn 5% cashback in the category of your choice! Here&#039;s how to convert your current Citi card.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/awardwallet.com\/credit-cards\/product-change-to-citi-custom-cash\/\" \/>\n<meta property=\"og:site_name\" content=\"AwardWallet Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/AwardWallet\/\" \/>\n<meta property=\"article:published_time\" content=\"2022-04-17T19:00:58+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-08T13:43:23+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2022\/01\/featured-top-down-view-of-grocery-store.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"2000\" \/>\n\t<meta property=\"og:image:height\" content=\"1600\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Sam Helmy\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@AwardWallet\" \/>\n<meta name=\"twitter:site\" content=\"@AwardWallet\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Sam Helmy\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/awardwallet.com\/credit-cards\/product-change-to-citi-custom-cash\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/awardwallet.com\/credit-cards\/product-change-to-citi-custom-cash\/\"},\"author\":{\"name\":\"Sam Helmy\",\"@id\":\"https:\/\/awardwallet.com\/blog\/#\/schema\/person\/183a5667a6244050c04aa3aa335bfb73\"},\"headline\":\"Citi Now Allowing Product Changes to the Citi Custom Cash\u00ae\",\"datePublished\":\"2022-04-17T19:00:58+00:00\",\"dateModified\":\"2026-04-08T13:43:23+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/awardwallet.com\/credit-cards\/product-change-to-citi-custom-cash\/\"},\"wordCount\":819,\"commentCount\":2,\"publisher\":{\"@id\":\"https:\/\/awardwallet.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/awardwallet.com\/credit-cards\/product-change-to-citi-custom-cash\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2022\/01\/featured-top-down-view-of-grocery-store.jpeg\",\"keywords\":[\"Citibank\",\"Fees &amp; Policies\"],\"articleSection\":[\"Credit Cards\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/awardwallet.com\/credit-cards\/product-change-to-citi-custom-cash\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/awardwallet.com\/credit-cards\/product-change-to-citi-custom-cash\/\",\"url\":\"https:\/\/awardwallet.com\/credit-cards\/product-change-to-citi-custom-cash\/\",\"name\":\"How to Product Change Your Existing Citi Card to the Citi Custom Cash\",\"isPartOf\":{\"@id\":\"https:\/\/awardwallet.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/awardwallet.com\/credit-cards\/product-change-to-citi-custom-cash\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/awardwallet.com\/credit-cards\/product-change-to-citi-custom-cash\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2022\/01\/featured-top-down-view-of-grocery-store.jpeg\",\"datePublished\":\"2022-04-17T19:00:58+00:00\",\"dateModified\":\"2026-04-08T13:43:23+00:00\",\"description\":\"Switch your Citi card to the new Citi Custom Cash Card to earn 5% cashback in the category of your choice! 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