{"id":8805,"date":"2024-07-24T23:59:31","date_gmt":"2024-07-24T23:59:31","guid":{"rendered":"https:\/\/awardwallet.com\/blog\/?p=8805"},"modified":"2024-07-25T14:40:31","modified_gmt":"2024-07-25T14:40:31","slug":"what-happens-to-bank-and-hotel-rewards-points-when-you-die","status":"publish","type":"post","link":"https:\/\/awardwallet.com\/travel\/what-happens-to-bank-and-hotel-points-when-you-die\/","title":{"rendered":"What Happens to Your Hotel Points and Credit Card Rewards When You Die?"},"content":{"rendered":"<p>Certain people have a lot of miles and points, but how do you access them if that person dies? Many airlines and hotels have different policies about what to do when this happens.\u00a0In a past article, we recently documented the <a target=\"_blank\" href=\"\/airlines\/what-happens-to-airline-miles-when-you-die\/\" rel=\"noopener\">expiration and transfer policies of major frequent flyer programs<\/a>, listing the rules for deceased estates and any possible workarounds. But in this article, we\u2019ll discuss what happens to your hotel points and credit card rewards when you or a loved one dies.<\/p>\n<div id=\"toc_container\" class=\"toc_light_blue no_bullets\"><p class=\"toc_title\">Page Contents<\/p><ul class=\"toc_list\"><li><a href=\"#Hotel_Rewards_Programs\">Hotel Rewards Programs<\/a><ul><li><a href=\"#Hilton_Honors\">Hilton Honors<\/a><\/li><li><a href=\"#World_of_Hyatt\">World of Hyatt<\/a><\/li><li><a href=\"#IHG_One_Rewards\">IHG One Rewards<\/a><\/li><li><a href=\"#Marriott_Bonvoy\">Marriott Bonvoy<\/a><\/li><li><a href=\"#Accor_Live_Limitless\">Accor Live Limitless<\/a><\/li><li><a href=\"#Radisson_Rewards\">Radisson Rewards<\/a><\/li><li><a href=\"#Wyndham_Rewards\">Wyndham Rewards<\/a><\/li><\/ul><\/li><li><a href=\"#Credit_Card_Rewards_Programs\">Credit Card Rewards Programs<\/a><ul><li><a href=\"#American_Express_Membership_Rewards\">American Express Membership Rewards<\/a><\/li><li><a href=\"#Chase_Ultimate_Rewards\">Chase Ultimate Rewards<\/a><\/li><li><a href=\"#Citi_ThankYou_Rewards\">Citi ThankYou<sup>\u00ae<\/sup> Rewards<\/a><\/li><li><a href=\"#Capital_One_Venture_Miles\">Capital One Venture Miles<\/a><\/li><\/ul><\/li><li><a href=\"#Final_Thoughts\">Final Thoughts<\/a><\/li><\/ul><\/div>\n\n<h2><span id=\"Hotel_Rewards_Programs\">Hotel Rewards Programs<\/span><\/h2>\n<p>Transfer rules for hotel points in deceased estates are not as strict as what you'll find with several frequent flyer programs. Still, they\u2019re often still subject to discretionary policies putting members at the mercy of the loyalty program. Another reason to ensure your account is kept in good standing at all times, or it could spell the end to a valuable asset in the event of a member\u2019s untimely death.<\/p>\n<figure id=\"attachment_151113\" class=\"wp-caption aligncenter\"><img data-aspectratio=\"600\/480\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" decoding=\"async\" class=\"wp-image-151113 lazyload\" data-src=\"https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2024\/02\/David-Anderson-Unsplash-overwater-bungalow-at-sunset-featured.png\" alt=\"overwater bungalows at a luxury hotel seen at sunset\" width=\"600\" height=\"480\" data-srcset=\"https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2024\/02\/David-Anderson-Unsplash-overwater-bungalow-at-sunset-featured.png 1000w, https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2024\/02\/David-Anderson-Unsplash-overwater-bungalow-at-sunset-featured-300x240.png 300w, https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2024\/02\/David-Anderson-Unsplash-overwater-bungalow-at-sunset-featured-768x614.png 768w, https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2024\/02\/David-Anderson-Unsplash-overwater-bungalow-at-sunset-featured-325x260.png 325w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><center><em>Credit: David Anderson\/Unsplash<\/em><\/enter><\/figure>\n<p>Here's a breakdown of the policies of various programs dictating what happens to your hotel points after you die:<\/p>\n<h3><span id=\"Hilton_Honors\">Hilton Honors<\/span><\/h3>\n<p>You can <a target=\"_blank\" href=\"https:\/\/help.hilton.com\/s\/article\/What-happens-to-a-deceased-Member-s-Points\" rel=\"noopener\">transfer your Hilton points to any program member<\/a>, provided you have the right documents.<\/p>\n<blockquote><p><em>&#8220;Points in the deceased Member's account may be transferred to another Member upon Hilton's receipt and approval of requested documentation and information. Transfer request and required documents must be provided within 1 year from the date of the Member's death. Elite status can't be transferred, and Points received by a Member through a transfer won't count toward Elite status.&#8221;<\/em><\/p><\/blockquote>\n<h3><span id=\"World_of_Hyatt\">World of Hyatt<\/span><\/h3>\n<p>World of Hyatt permits <a target=\"_blank\" href=\"https:\/\/help.hyatt.com\/en\/hyatt-terms\/world-of-hyatt-terms.html\" rel=\"noopener\">point transfers from the deceased estate<\/a> to a person sharing the same residential address.<\/p>\n<blockquote><p><em>&#8220;In the case of documented death of a Member, points (but not elite status or awards) are transferable on a one-time basis to one (1) person sharing the same residential mailing address as the deceased Member. Receipt of points in such a transfer requires the recipient to be a Member.&#8221;<\/em><\/p><\/blockquote>\n<h3><span id=\"IHG_One_Rewards\">IHG One Rewards<\/span><\/h3>\n<p>IHG offers <a target=\"_blank\" href=\"https:\/\/www.ihg.com\/content\/us\/en\/customer-care\/member-tc\" rel=\"noopener\">fee-free transfers upon death<\/a> to an IHG One Rewards member\u2019s beneficiaries.<\/p>\n<blockquote><p><em>&#8220;When an IHG One Rewards Member passes away, the Member's Points may be transferred to the IHG One Rewards account(s) of the Member's beneficiary(ies). The request for transfer should be sent to IHG Customer Care by the executor or administrator of the decedent\u2019s estate, along with court documents showing authority, or by a sole beneficiary, along with copies of the decedent\u2019s will and death certificate.&#8221;<\/em><\/p><\/blockquote>\n<h3><span id=\"Marriott_Bonvoy\">Marriott Bonvoy<\/span><\/h3>\n<p>Marriott Bonvoy has a simple policy allowing for points to be <a target=\"_blank\" href=\"https:\/\/www.marriott.com\/loyalty\/terms\/default.mi\" rel=\"noopener\">transferred to a partner and active program member<\/a>.<\/p>\n<blockquote><p><em>&#8220;In the event of a Member\u2019s death, the Company may, in its sole discretion, allow unredeemed Points from the deceased Member\u2019s Account to be transferred to a family member or a friend who is an active Member upon the Company\u2019s receipt and review of all requested documentation and communications. Awards, hotel stays, Elite Membership Status, Lifetime Membership Status, and the related benefits, including, without limitation, Elite Night Credit, will not transfer to the recipient of the Points.&#8221;<\/em><\/p><\/blockquote>\n<h3><span id=\"Accor_Live_Limitless\">Accor Live Limitless<\/span><\/h3>\n<p>Accor's policy isn't so generous. After death, <a target=\"_blank\" href=\"https:\/\/all.accor.com\/loyalty-program\/legal\/terms-and-conditions-en.pdf\" rel=\"noopener\">Accor will close your account and cancel your points entirely<\/a>.<\/p>\n<blockquote><p><em>&#8220;In the event of a Member's death, ACCOR will close the Member's account on receipt of the death supporting document requested by the customer care team and will cancel all the Status and Reward Points as well as all the Status Nights earned by the Member.&#8221;<\/em><\/p><\/blockquote>\n<h3><span id=\"Radisson_Rewards\">Radisson Rewards<\/span><\/h3>\n<p>Radisson Rewards will <a target=\"_blank\" href=\"https:\/\/www.radissonhotels.com\/en-us\/terms-and-conditions\" rel=\"noopener\">transfer your points to a beneficiary<\/a> provided the transfer request includes the correct documentation.<\/p>\n<blockquote><p><em>&#8220;Upon Death Points belonging to a Radisson Rewards or Radisson Rewards for Bookers and Planners member who is deceased may be transferred to the account of the deceased member\u2019s beneficiary(ies) in our sole discretion. The deceased member\u2019s membership in Radisson Rewards or Radisson Rewards for Bookers and Planners must have been in good standing at the time of death.&#8221;<\/em><\/p><\/blockquote>\n<h3><span id=\"Wyndham_Rewards\">Wyndham Rewards<\/span><\/h3>\n<p><a target=\"_blank\" href=\"https:\/\/www.wyndhamhotels.com\/wyndham-rewards\/terms\" rel=\"noopener\">Wyndham Rewards won't allow point transfers<\/a> during or after the member's life.<\/p>\n<blockquote><p><em>&#8220;Wyndham Rewards points in a Member's account do not constitute property of the Member, have no cash value, and cannot, except as otherwise explicitly authorized in these Terms and Conditions, be sold, bartered or transferred by Member or any other party (other than Sponsor or its authorized agents) during or after the Member's life, by operation of law or otherwise.&#8221;<\/em><\/p><\/blockquote>\n<h2><span id=\"Credit_Card_Rewards_Programs\">Credit Card Rewards Programs<\/span><\/h2>\n<p>Bank rewards, on the other hand, are a bit of a mixed bag. Some policies are clear and spelled out to the letter while others are convoluted \u2014 or not even public information.<\/p>\n<figure id=\"attachment_165846\" class=\"wp-caption aligncenter\"><img data-aspectratio=\"600\/480\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" decoding=\"async\" class=\"wp-image-165846 lazyload\" data-src=\"https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2024\/05\/Christopher-Burns-Unsplash-couple-at-a-canyon-at-sunset-featured.jpg\" alt=\"a couple sits on a cliff overlooking a river and a canyon at sunset\" width=\"600\" height=\"480\" data-srcset=\"https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2024\/05\/Christopher-Burns-Unsplash-couple-at-a-canyon-at-sunset-featured.jpg 1000w, https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2024\/05\/Christopher-Burns-Unsplash-couple-at-a-canyon-at-sunset-featured-300x240.jpg 300w, https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2024\/05\/Christopher-Burns-Unsplash-couple-at-a-canyon-at-sunset-featured-768x614.jpg 768w, https:\/\/awardwallet.com\/blog\/wp-content\/uploads\/2024\/05\/Christopher-Burns-Unsplash-couple-at-a-canyon-at-sunset-featured-325x260.jpg 325w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><center><em>Credit: Christopher Burns\/Unsplash<\/em><\/enter><\/figure>\n<h3><span id=\"American_Express_Membership_Rewards\">American Express Membership Rewards<\/span><\/h3>\n<p>If Amex cancels your account for a reason such as death, Membership Rewards points are forfeit immediately upon account closure. However, the <a target=\"_blank\" href=\"https:\/\/www.americanexpress.com\/content\/dam\/amex\/us\/rewards\/membership-rewards\/mr-terms-conditions-05.01.2024.pdf\" rel=\"noopener\">Membership Rewards terms<\/a> also state the following:<\/p>\n<blockquote><p><em> &#8220;If you die, the executor of your estate or personal representative may be able to make a one-time points redemption, depending on your Product, by calling 1-800-AXP-EARN (297-3276).&#8221;<\/em><\/p><\/blockquote>\n<h3><span id=\"Chase_Ultimate_Rewards\">Chase Ultimate Rewards<\/span><\/h3>\n<p>Chase has a very clear policy regarding what happens to your rewards points after death that you'll find in your rewards program agreement:<\/p>\n<blockquote><p><em>&#8220;If we're notified of your death, your points will be automatically redeemed for cash in the form of an account statement credit. Unless required by law, points aren't your property. Points have no value until redeemed. You can't transfer or move points unless expressly provided for in this agreement.&#8221;<\/em><\/p><\/blockquote>\n<h3><span id=\"Citi_ThankYou_Rewards\">Citi ThankYou<sup>\u00ae<\/sup> Rewards<\/span><\/h3>\n<p>You'll lose your Citi ThankYou Rewards unless your estate provides Citi with a written request, which Citi will then take steps to apply your points to your account as cash rewards. <a target=\"_blank\" href=\"https:\/\/www.thankyou.com\/cms\/thankyou\/tc.page?pageName=tc&src=TYUSENG\" rel=\"noopener\">From the terms<\/a>:<\/p>\n<blockquote><p><em>&#8220;You will lose your Points upon your death, and your estate, successors and assigns have no property rights or other legal interests in such Points, except under this circumstances: Cash Rewards Option. If we receive a written request within one (1) year of your death from the executor or administrator of your estate, along with evidence satisfactory to us of your death and the identity and appointment of the executor or administrator, we can allow Points remaining in your ThankYou account to be redeemed for Cash Rewards.&#8221;<\/em><\/p><\/blockquote>\n<h3><span id=\"Capital_One_Venture_Miles\">Capital One Venture Miles<\/span><\/h3>\n<p>Capital One's policies on what happens to your rewards after you die has been removed from its website. However, in the past, Capital One would apply the remaining rewards balance to your account provided it was in good standing. It's unclear if the policy has officially changed.<\/p>\n<h2><span id=\"Final_Thoughts\">Final Thoughts<\/span><\/h2>\n<p>The best policy we can recommend relating to rewards points for a deceased estate is planning for it while the account holder is still alive. For anyone actively collecting points and miles, legacy planning will have a huge impact if there is any chance of a substantial balance being left in a rewards account.<\/p>\n<p>While account holders don\u2019t technically own the balance in their accounts, a clearly labeled instruction for specific accounts in your rewards portfolio, that can be shown to program representatives, will go a long way towards ensuring balances end up in the right place.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Certain people have a lot of miles and points, but how do you access them if that person dies? Many airlines and hotels have different policies about what to do when this happens.\u00a0But in this article, we\u2019ll discuss what happens to your hotel points and credit card rewards when you die.<\/p>\n","protected":false},"author":4,"featured_media":173055,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":"","_wpscppro_dont_share_socialmedia":null,"_wpscppro_custom_social_share_image":0,"_facebook_share_type":"default","_twitter_share_type":"default","_linkedin_share_type":"default","_pinterest_share_type":"default","_linkedin_share_type_page":"","_instagram_share_type":"default","_medium_share_type":"","_threads_share_type":"","_google_business_share_type":"","_selected_social_profile":[],"_wpsp_enable_custom_social_template":false,"_wpsp_social_scheduling":{"enabled":false,"datetime":null,"platforms":[],"status":"template_only","dateOption":"today","timeOption":"now","customDays":"","customHours":"","customDate":"","customTime":"","schedulingType":"absolute"},"_wpsp_active_default_template":true},"categories":[12054],"tags":[12627],"coauthors":[36390,36399],"class_list":["post-8805","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tips","tag-fees-rules-and-policies"],"acf":[],"yoast_head":"<title>What Happens to Hotel and Credit Card Points After You Die?<\/title>\n<meta name=\"description\" content=\"Have you ever wondered what happens to your hotel points and credit card rewards when you die? 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