Award Program
Average Ratings

Air China (PhoenixMiles)

Based on
3 reviews
Ability to earn points [ ? ]
(3)
Ease of points redemption [ ? ]
(3)
Flexibility when redeeming points [ ? ]
(3)
Partners in Program [ ? ]
(5)
Elite Level Benefits [ ? ]
(4)
Online Services [ ? ]
(4)
Customer Service [ ? ]
(5)

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09/12/2015 fhgdh, NT (Poor)
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1 of 1 people found this review useful
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Ability to earn points [ ? ]
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Ease of points redemption [ ? ]
N/A
Flexibility when redeeming points [ ? ]
N/A
Partners in Program [ ? ]
N/A
Elite Level Benefits [ ? ]
N/A
Online Services [ ? ]
N/A
Customer Service [ ? ]
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12/27/2011 (Above Average)
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Their domestic tickets are well priced but their int'l flight s are exhorbitantly marked up sometimes. With that said, I am a Gold Member and am extremely satisfied with the online and customer service that Air China has. Additionally they have monthly specials and alliances with other hotels that offer ways to double or even triple miles.. Redeeming points for flights is pretty easy and straightforward for domestic flights; however, redemption for int'l flights is sometimes a hassle b/c one must purchase a specify class of ticket to use the upgrade..
4 of 6 people found this review useful
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Ability to earn points [ ? ]
(3)
Ease of points redemption [ ? ]
(3)
Flexibility when redeeming points [ ? ]
(3)
Partners in Program [ ? ]
(5)
Elite Level Benefits [ ? ]
(4)
Online Services [ ? ]
(4)
Customer Service [ ? ]
(5)
09/10/2010 Amherst, NY (Above Average)
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2 of 4 people found this review useful
Was this review helpful to you?
Ability to earn points [ ? ]
N/A
Ease of points redemption [ ? ]
N/A
Flexibility when redeeming points [ ? ]
N/A
Partners in Program [ ? ]
N/A
Elite Level Benefits [ ? ]
N/A
Online Services [ ? ]
(4)
Customer Service [ ? ]
N/A