Award Program
Average Ratings

Amex (Membership Rewards)

Based on
13 reviews
Ability to earn points [ ? ]
(5)
Ease of points redemption [ ? ]
(5)
Flexibility when redeeming points [ ? ]
(5)
Partners in Program [ ? ]
(5)
Elite Level Benefits [ ? ]
(4)
Online Services [ ? ]
(5)
Customer Service [ ? ]
(5)

AwardWallet Member Reviews
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09/08/2011 (Outstanding)
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I really enjoy the AMEX Membership Rewards program. There are always great deals and incentives to earn extra points. It is easy to redeem points through the website and there is tons of flexibility transferring them to airlines or other partners. Probably the best thing of all is the customer service. AMEX always acts like the "customer is always right."
14 of 23 people found this review useful
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Ability to earn points [ ? ]
(5)
Ease of points redemption [ ? ]
(5)
Flexibility when redeeming points [ ? ]
(5)
Partners in Program [ ? ]
(5)
Elite Level Benefits [ ? ]
N/A
Online Services [ ? ]
(5)
Customer Service [ ? ]
(5)
11/19/2010 (Outstanding)
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No review was added.
13 of 25 people found this review useful
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Ability to earn points [ ? ]
(5)
Ease of points redemption [ ? ]
(5)
Flexibility when redeeming points [ ? ]
(5)
Partners in Program [ ? ]
(4)
Elite Level Benefits [ ? ]
N/A
Online Services [ ? ]
(5)
Customer Service [ ? ]
(5)
06/14/2010 TX (Outstanding)
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I am a big fan of American Express. I think they have great service and that carries through to the Membership Rewards program. The ability to transfer points 1:1 (points to miles)to other programs is really nice. The Pay with Points feature is a nice bonus. Points generally convert at 10,000=$100. This is the same conversion rate on most merchant gift cards. Conversion rates on Amex Gift cards/gift checks is less appealing. You only get $50 for your 10,000 MR points. One downside is that it is generally cost prohibitive to buy products from Amex points catalog. Conversion rates in this case are very poor. Its better to get merchant gift card and go to store.
19 of 26 people found this review useful
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Ability to earn points [ ? ]
(5)
Ease of points redemption [ ? ]
(5)
Flexibility when redeeming points [ ? ]
(5)
Partners in Program [ ? ]
(4)
Elite Level Benefits [ ? ]
N/A
Online Services [ ? ]
(5)
Customer Service [ ? ]
(5)
05/23/2010 New York, NY (Below Average)
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Rewards values are very diluted. The only decent redemption option is transfers to frequent flyer programs, but their list of airline partners is dwindling. (Southwest recently pulled out of the program, and I would expect Continental to leave too when the merger with United goes through.) Other redemption options, like using points to directly pay for travel, value MR points at only half a penny each. Also, the Web site is disorganized. I think Chase has a better program, since nothing is diluted with them.
18 of 26 people found this review useful
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Ability to earn points [ ? ]
(1)
Ease of points redemption [ ? ]
(2)
Flexibility when redeeming points [ ? ]
(2)
Partners in Program [ ? ]
(3)
Elite Level Benefits [ ? ]
(2)
Online Services [ ? ]
(1)
Customer Service [ ? ]
(1)
04/14/2010 (Outstanding)
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No review was added.
6 of 16 people found this review useful
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Ability to earn points [ ? ]
(5)
Ease of points redemption [ ? ]
(5)
Flexibility when redeeming points [ ? ]
(5)
Partners in Program [ ? ]
(5)
Elite Level Benefits [ ? ]
N/A
Online Services [ ? ]
(5)
Customer Service [ ? ]
(5)
03/19/2010 Niles, MI (Above Average)
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No review was added.
6 of 15 people found this review useful
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Ability to earn points [ ? ]
(3)
Ease of points redemption [ ? ]
(3)
Flexibility when redeeming points [ ? ]
(3)
Partners in Program [ ? ]
(4)
Elite Level Benefits [ ? ]
N/A
Online Services [ ? ]
(4)
Customer Service [ ? ]
(5)
01/23/2010 Asheville (Outstanding)
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No review was added.
6 of 17 people found this review useful
Was this review helpful to you?
Ability to earn points [ ? ]
(5)
Ease of points redemption [ ? ]
(5)
Flexibility when redeeming points [ ? ]
(5)
Partners in Program [ ? ]
(5)
Elite Level Benefits [ ? ]
(5)
Online Services [ ? ]
(5)
Customer Service [ ? ]
(5)
07/01/2009 Santa Monica, CA (Outstanding)
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No review was added.
6 of 16 people found this review useful
Was this review helpful to you?
Ability to earn points [ ? ]
(5)
Ease of points redemption [ ? ]
(4)
Flexibility when redeeming points [ ? ]
(5)
Partners in Program [ ? ]
(5)
Elite Level Benefits [ ? ]
N/A
Online Services [ ? ]
(5)
Customer Service [ ? ]
(5)
06/13/2009 Winter Park, FL (Outstanding)
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Wouldn't live without Am Ex membership rewards. I love it, I love Am Ex and their service and I charge everything I possibly can on the card. Wonderfully easy to use!
7 of 19 people found this review useful
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Ability to earn points [ ? ]
(5)
Ease of points redemption [ ? ]
(5)
Flexibility when redeeming points [ ? ]
(5)
Partners in Program [ ? ]
(5)
Elite Level Benefits [ ? ]
N/A
Online Services [ ? ]
(5)
Customer Service [ ? ]
(5)
05/25/2009 Underwood, WA (Outstanding)
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Lots of option to use points.
6 of 15 people found this review useful
Was this review helpful to you?
Ability to earn points [ ? ]
(5)
Ease of points redemption [ ? ]
(5)
Flexibility when redeeming points [ ? ]
(4)
Partners in Program [ ? ]
(5)
Elite Level Benefits [ ? ]
N/A
Online Services [ ? ]
(5)
Customer Service [ ? ]
(5)
05/10/2009 Beverly Hills, CA (Outstanding)
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No review was added.
6 of 18 people found this review useful
Was this review helpful to you?
Ability to earn points [ ? ]
(5)
Ease of points redemption [ ? ]
(5)
Flexibility when redeeming points [ ? ]
(5)
Partners in Program [ ? ]
(5)
Elite Level Benefits [ ? ]
(5)
Online Services [ ? ]
(5)
Customer Service [ ? ]
(5)
04/26/2009 (Outstanding)
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No review was added.
7 of 13 people found this review useful
Was this review helpful to you?
Ability to earn points [ ? ]
(5)
Ease of points redemption [ ? ]
(5)
Flexibility when redeeming points [ ? ]
(5)
Partners in Program [ ? ]
(5)
Elite Level Benefits [ ? ]
(5)
Online Services [ ? ]
(5)
Customer Service [ ? ]
(5)
04/08/2009 Amherst, NY (Outstanding)
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No review was added.
2 of 12 people found this review useful
Was this review helpful to you?
Ability to earn points [ ? ]
(5)
Ease of points redemption [ ? ]
(5)
Flexibility when redeeming points [ ? ]
(5)
Partners in Program [ ? ]
(5)
Elite Level Benefits [ ? ]
N/A
Online Services [ ? ]
(5)
Customer Service [ ? ]
(5)