Award Program
Average Ratings

Emirates (Skywards & Business Rewards)

Based on
6 reviews
Ability to earn points [ ? ]
(3)
Ease of points redemption [ ? ]
(3)
Flexibility when redeeming points [ ? ]
(3)
Partners in Program [ ? ]
(2)
Elite Level Benefits [ ? ]
(3)
Online Services [ ? ]
(2)
Customer Service [ ? ]
(3)

AwardWallet Member Reviews
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03/06/2017 (Average)
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Emirates as an airline are the best in my opinion but their rewards programme isn't. There's a huge jump to get to Platinum unlike KLM/others which means it's near impossible to achieve the top level status and thus maximum bonus air miles. Partners are almost non-existent and the one they do have (Malaysian) doesn't give you access to their lounge or earn miles on domestic flights.
Point redemption is relatively easy if you're using them for an upgrade. Just ask on board and if there's a seat you're in it. This is a big advantage compared to KLM who will refuse a points upgrade even when seats are clearly available. Using points for flights is just not worth it. By the time you've paid extra taxes it's not far off what you would have paid anyway.
In short, air mile points are only useful for upgrades and that's only if you have purchased a full flex plus ticket.
0 of 0 people found this review useful
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Ability to earn points [ ? ]
(2)
Ease of points redemption [ ? ]
(4)
Flexibility when redeeming points [ ? ]
(4)
Partners in Program [ ? ]
(1)
Elite Level Benefits [ ? ]
(3)
Online Services [ ? ]
(3)
Customer Service [ ? ]
(3)
01/27/2012 (Average)
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No review was added.
10 of 19 people found this review useful
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Ability to earn points [ ? ]
(4)
Ease of points redemption [ ? ]
(3)
Flexibility when redeeming points [ ? ]
(4)
Partners in Program [ ? ]
(2)
Elite Level Benefits [ ? ]
(4)
Online Services [ ? ]
(3)
Customer Service [ ? ]
(4)
05/12/2011 (Below Average)
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Points expiration policy sucks.
11 of 20 people found this review useful
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Ability to earn points [ ? ]
(4)
Ease of points redemption [ ? ]
(1)
Flexibility when redeeming points [ ? ]
(1)
Partners in Program [ ? ]
(1)
Elite Level Benefits [ ? ]
(3)
Online Services [ ? ]
(1)
Customer Service [ ? ]
(1)
11/13/2010 Cypress, TX (Below Average)
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No review was added.
9 of 18 people found this review useful
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Ability to earn points [ ? ]
(2)
Ease of points redemption [ ? ]
(3)
Flexibility when redeeming points [ ? ]
(3)
Partners in Program [ ? ]
(1)
Elite Level Benefits [ ? ]
(2)
Online Services [ ? ]
(3)
Customer Service [ ? ]
(1)
01/08/2008 209 (Average)
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Earning miles is straightforward. Spending them is less so.
Overall, the ratio between miles earned and the miles required for awards is not favorable. For instance, you need to fly a long distance five to six times in business class before you have earned enough miles to afford an upgrade from economy to business.
Getting an award is relatively easy for economy seats, but not so for other classes. Booking an award flight in business class is next to impossible. Booking an upgrade to business in advance works on Tuesday / Wednesday flights, but much less easily during the rest of the week.
Regarding other benefits, partners and possible awards are probably appealing to residents of the UAE, but not particularly for travellers residing outside the Gulf region.
Emirates' online services are surprisingly bad and unreliable. Access to the Emirates and Skywards websites is unpredictable, and often very slow. Certain functions only work in Internet Explorer, but not in Firefox.
22 of 34 people found this review useful
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Ability to earn points [ ? ]
(4)
Ease of points redemption [ ? ]
(2)
Flexibility when redeeming points [ ? ]
(1)
Partners in Program [ ? ]
(3)
Elite Level Benefits [ ? ]
(3)
Online Services [ ? ]
(2)
Customer Service [ ? ]
(4)
09/27/2007 Amherst, NY (Above Average)
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No review was added.
12 of 23 people found this review useful
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Ability to earn points [ ? ]
(4)
Ease of points redemption [ ? ]
(4)
Flexibility when redeeming points [ ? ]
N/A
Partners in Program [ ? ]
N/A
Elite Level Benefits [ ? ]
N/A
Online Services [ ? ]
N/A
Customer Service [ ? ]
N/A