Award Program
Average Ratings

Frontier Airlines (EarlyReturns)

Based on
7 reviews
Ability to earn points [ ? ]
(3)
Ease of points redemption [ ? ]
(3)
Flexibility when redeeming points [ ? ]
(3)
Partners in Program [ ? ]
(2)
Elite Level Benefits [ ? ]
(3)
Online Services [ ? ]
(4)
Customer Service [ ? ]
(4)

AwardWallet Member Reviews
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01/04/2016 (Poor)
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I had over 20,000 points. They suddenly disappeared without warning. I can't even find any history on my account. I've waited hours for help from customer service. No answers. Used to fly exclusively on Frontier, but their service from Denver isn't worth the trouble anymore. The website is a nightmare, too. Very sad that such a great airline has become the worst. We love Southwest. Great customer service, website and points don't expire!!
1 of 1 people found this review useful
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Ability to earn points [ ? ]
(1)
Ease of points redemption [ ? ]
(1)
Flexibility when redeeming points [ ? ]
(1)
Partners in Program [ ? ]
(1)
Elite Level Benefits [ ? ]
(1)
Online Services [ ? ]
(1)
Customer Service [ ? ]
(1)
04/05/2010 (Average)
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Used from PDX-COS with two weeks notice for travel on Easter Weekend. No problems.
7 of 14 people found this review useful
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Ability to earn points [ ? ]
(4)
Ease of points redemption [ ? ]
(5)
Flexibility when redeeming points [ ? ]
(3)
Partners in Program [ ? ]
(1)
Elite Level Benefits [ ? ]
(1)
Online Services [ ? ]
(2)
Customer Service [ ? ]
(2)
03/04/2010 (Average)
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Frontier's program is really only worthwhile if you fly exclusively to/from DEN. They restrict award tickets to advertised fares only, and they only advertise fares to/from DEN and to/from a handful of Carribean and Central American destinations. Want to use an award for IAH to DTW with a connection in DEN? Too bad, they don't advertise that fare.
8 of 15 people found this review useful
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Ability to earn points [ ? ]
(3)
Ease of points redemption [ ? ]
(3)
Flexibility when redeeming points [ ? ]
(1)
Partners in Program [ ? ]
(1)
Elite Level Benefits [ ? ]
(3)
Online Services [ ? ]
(4)
Customer Service [ ? ]
(5)
08/21/2009 Columbus, OH (Above Average)
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My Favorite Airline
7 of 16 people found this review useful
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Ability to earn points [ ? ]
(5)
Ease of points redemption [ ? ]
(4)
Flexibility when redeeming points [ ? ]
(4)
Partners in Program [ ? ]
(2)
Elite Level Benefits [ ? ]
(5)
Online Services [ ? ]
(5)
Customer Service [ ? ]
(5)
04/01/2009 (Poor)
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Frontier raised the number of points needed for a free flight from 15K to 25K. Their checked luggage fees are very high. I switched back to AA.com.
9 of 16 people found this review useful
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Ability to earn points [ ? ]
(1)
Ease of points redemption [ ? ]
(1)
Flexibility when redeeming points [ ? ]
(1)
Partners in Program [ ? ]
N/A
Elite Level Benefits [ ? ]
N/A
Online Services [ ? ]
N/A
Customer Service [ ? ]
N/A
12/09/2008 Shawnee, KS (Above Average)
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No review was added.
6 of 12 people found this review useful
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Ability to earn points [ ? ]
(5)
Ease of points redemption [ ? ]
(3)
Flexibility when redeeming points [ ? ]
(3)
Partners in Program [ ? ]
N/A
Elite Level Benefits [ ? ]
(5)
Online Services [ ? ]
(5)
Customer Service [ ? ]
(3)
07/11/2005 Amherst, NY (Outstanding)
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No review was added.
12 of 21 people found this review useful
Was this review helpful to you?
Ability to earn points [ ? ]
(5)
Ease of points redemption [ ? ]
(4)
Flexibility when redeeming points [ ? ]
(5)
Partners in Program [ ? ]
(5)
Elite Level Benefits [ ? ]
(5)
Online Services [ ? ]
(4)
Customer Service [ ? ]
(5)