Award Program
Average Ratings

Hertz Gold Plus Rewards

Based on
9 reviews
Ability to earn points [ ? ]
(3)
Ease of points redemption [ ? ]
(3)
Flexibility when redeeming points [ ? ]
(4)
Partners in Program [ ? ]
(3)
Elite Level Benefits [ ? ]
(3)
Online Services [ ? ]
(3)
Customer Service [ ? ]
(3)

AwardWallet Member Reviews
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05/24/2016 (Poor)
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I am writing to express my disappointment with
Hertz rental car.

I have rented with Hertz many times in the past and I work for a large company
who also has a significant amount of business with Hertz.

My points have expired suddenly without any email notification that
the expiration was coming soon. Is this the kind of clear
communication I can expect from a global corporation such as Hertz. I
travel quite often and have never come across a company which does not
indicate such important milestones to their customers. The customer
service is not willing to even discuss the matter with no ability to
elevate the issue.
0 of 0 people found this review useful
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Ability to earn points [ ? ]
(1)
Ease of points redemption [ ? ]
N/A
Flexibility when redeeming points [ ? ]
N/A
Partners in Program [ ? ]
N/A
Elite Level Benefits [ ? ]
N/A
Online Services [ ? ]
N/A
Customer Service [ ? ]
(1)
02/02/2012 Malibu, CA (Outstanding)
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Being a gold member has good benefits. Quick and efficient at locations with gold service. I just wish the prices was a little more competitive.
9 of 13 people found this review useful
Was this review helpful to you?
Ability to earn points [ ? ]
N/A
Ease of points redemption [ ? ]
N/A
Flexibility when redeeming points [ ? ]
N/A
Partners in Program [ ? ]
N/A
Elite Level Benefits [ ? ]
(5)
Online Services [ ? ]
N/A
Customer Service [ ? ]
(5)
11/27/2011 (Below Average)
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No review was added.
3 of 10 people found this review useful
Was this review helpful to you?
Ability to earn points [ ? ]
(3)
Ease of points redemption [ ? ]
(2)
Flexibility when redeeming points [ ? ]
(2)
Partners in Program [ ? ]
(2)
Elite Level Benefits [ ? ]
(1)
Online Services [ ? ]
(2)
Customer Service [ ? ]
(1)
09/18/2011 (Average)
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I you do not travel a great deal it would be tough to earn very many points in this program. However, if you have enough points there are great uses for them and it is very easy to redeem.
4 of 8 people found this review useful
Was this review helpful to you?
Ability to earn points [ ? ]
(4)
Ease of points redemption [ ? ]
(5)
Flexibility when redeeming points [ ? ]
(5)
Partners in Program [ ? ]
(1)
Elite Level Benefits [ ? ]
(3)
Online Services [ ? ]
(2)
Customer Service [ ? ]
(3)
06/09/2010 Aubrey, TX (Below Average)
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Booked a car on my membership number paid my bill when I checked they changed my bill amount to double what it was to pay someones elses bill and made out it was my fault and gave the other person my award points too. Move to avis in my future I think.........
4 of 11 people found this review useful
Was this review helpful to you?
Ability to earn points [ ? ]
(2)
Ease of points redemption [ ? ]
(3)
Flexibility when redeeming points [ ? ]
(3)
Partners in Program [ ? ]
(4)
Elite Level Benefits [ ? ]
(2)
Online Services [ ? ]
(2)
Customer Service [ ? ]
(1)
08/21/2009 Columbus, OH (Above Average)
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No review was added.
3 of 8 people found this review useful
Was this review helpful to you?
Ability to earn points [ ? ]
(4)
Ease of points redemption [ ? ]
(5)
Flexibility when redeeming points [ ? ]
(5)
Partners in Program [ ? ]
(1)
Elite Level Benefits [ ? ]
(4)
Online Services [ ? ]
(4)
Customer Service [ ? ]
(4)
05/02/2008 Lees Summit, MO (Average)
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Great service, but the points are almost worthless. Was a cusomter for 15 years and in that time have only recieved a week of free rentals. Switched to Avis.
7 of 12 people found this review useful
Was this review helpful to you?
Ability to earn points [ ? ]
(1)
Ease of points redemption [ ? ]
(2)
Flexibility when redeeming points [ ? ]
(2)
Partners in Program [ ? ]
(4)
Elite Level Benefits [ ? ]
(1)
Online Services [ ? ]
(4)
Customer Service [ ? ]
(5)
05/02/2008 (Below Average)
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Had a business meeting in Dortmund so pre-booked a car at Frankfurt airport. Since I had never driven there before I asked for a car with GPS and automatic transmission. The booking was confirmed and a booking reference number supplied.

However, arrived at Frankfurt airport to discover that no cars were available. Staff didn't care and weren't particularly interested, despite confirming that the car had been booked the previous week.

Ended up missing the appointment
7 of 12 people found this review useful
Was this review helpful to you?
Ability to earn points [ ? ]
(2)
Ease of points redemption [ ? ]
(3)
Flexibility when redeeming points [ ? ]
(3)
Partners in Program [ ? ]
(2)
Elite Level Benefits [ ? ]
(3)
Online Services [ ? ]
(1)
Customer Service [ ? ]
(1)
07/11/2005 Amherst, NY (Above Average)
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No review was added.
6 of 15 people found this review useful
Was this review helpful to you?
Ability to earn points [ ? ]
(4)
Ease of points redemption [ ? ]
(4)
Flexibility when redeeming points [ ? ]
(5)
Partners in Program [ ? ]
(4)
Elite Level Benefits [ ? ]
(3)
Online Services [ ? ]
(5)
Customer Service [ ? ]
(4)