Award Program
Average Ratings

Virgin Atlantic (Flying Club)

Based on
5 reviews
Ability to earn points [ ? ]
(4)
Ease of points redemption [ ? ]
(3)
Flexibility when redeeming points [ ? ]
(3)
Partners in Program [ ? ]
(3)
Elite Level Benefits [ ? ]
(3)
Online Services [ ? ]
(3)
Customer Service [ ? ]
(4)

AwardWallet Member Reviews
Sort By:
02/02/2012 Malibu, CA (Below Average)
report abuse

The awards program is not generous and has hidden fuel surcharges that are excessive and unreasonable according to insideflyer.com. The service onboard is great but it is too bad that their loyalty program does not really reward loyalty.
11 of 21 people found this review useful
Was this review helpful to you?
Ability to earn points [ ? ]
(3)
Ease of points redemption [ ? ]
(1)
Flexibility when redeeming points [ ? ]
(1)
Partners in Program [ ? ]
(2)
Elite Level Benefits [ ? ]
(3)
Online Services [ ? ]
(3)
Customer Service [ ? ]
(2)
05/22/2011 London, LND (Above Average)
report abuse

I love Virgin Atlantic! The crew and ground staff are all young, #### and attentive in just the right measure. They also appear to enjoy their jobs! Not something that can be said of any major airline.

I'm a huge fan and cannot anticipate flying with anyone else!
11 of 21 people found this review useful
Was this review helpful to you?
Ability to earn points [ ? ]
(5)
Ease of points redemption [ ? ]
(3)
Flexibility when redeeming points [ ? ]
(2)
Partners in Program [ ? ]
(3)
Elite Level Benefits [ ? ]
(5)
Online Services [ ? ]
(3)
Customer Service [ ? ]
(5)
04/08/2011 Rainham, KEN (Outstanding)
report abuse

Great ways to earn points not just by flying - also can spend on loads of other items - I generally spend mine on a free case of wine!
10 of 20 people found this review useful
Was this review helpful to you?
Ability to earn points [ ? ]
(4)
Ease of points redemption [ ? ]
(5)
Flexibility when redeeming points [ ? ]
(5)
Partners in Program [ ? ]
(5)
Elite Level Benefits [ ? ]
(4)
Online Services [ ? ]
(5)
Customer Service [ ? ]
(5)
10/14/2009 (Below Average)
report abuse

For US based flyers, this program leaves a bit to be desired. The points are nearly useless on partner airlines, and the taxes and fees added to point redemptions on Virgin Atlantic often amount to more than a ticket would cost. Additionally, the points only get you to London, which, if you've accumulated a large number of points, you've obviously been several times.
14 of 25 people found this review useful
Was this review helpful to you?
Ability to earn points [ ? ]
(4)
Ease of points redemption [ ? ]
(1)
Flexibility when redeeming points [ ? ]
(1)
Partners in Program [ ? ]
(1)
Elite Level Benefits [ ? ]
(2)
Online Services [ ? ]
(2)
Customer Service [ ? ]
(3)
08/03/2005 Amherst, NY (Average)
report abuse

No review was added.
12 of 24 people found this review useful
Was this review helpful to you?
Ability to earn points [ ? ]
(3)
Ease of points redemption [ ? ]
(4)
Flexibility when redeeming points [ ? ]
(4)
Partners in Program [ ? ]
N/A
Elite Level Benefits [ ? ]
(3)
Online Services [ ? ]
(3)
Customer Service [ ? ]
(3)