LATAM (LATAM Pass)

Based on 10 reviews

Average Ratings

Ability to earn points
3
Ease of points redemption
3
Flexibility when redeeming points
3
Partners in Program
2
Elite Level Benefits
3
Online Services
3
Customer Service
2

Transfer to LATAM (LATAM Pass)

From To Transfer Ratio Minimum Transfer Average Time
Marriott Bonvoy
LATAM (LATAM Pass)

3:1

3,000 20 hours
Accor Group (ALL - Accor Live Limitless)
LATAM (LATAM Pass)

Transfer option removed April 16, 2025

Unknown
Choice Hotels (Choice Privileges)
LATAM (LATAM Pass)

1,000:200

5,000 Unknown
Itau (Sempre Presente)
LATAM (LATAM Pass)

9 hours
Livelo (Clube Livelo)
LATAM (LATAM Pass)

1,000:1,000

15,000 Unknown

Transfer from LATAM (LATAM Pass)

From To Transfer Ratio Minimum Transfer Average Time
LATAM (LATAM Pass)
Accor Group (ALL - Accor Live Limitless)

Transfer partnership ended April 16, 2025.

Unknown

AwardWallet Member Reviews

Sort by:
André
Reviewed on: 10/11/23
It´s a good company!

Outstanding

Ability to earn points
5
Ease of points redemption
5
Flexibility when redeeming points
5
Partners in Program
5
Elite Level Benefits
5
Online Services
5
Customer Service
5
Khalil
Reviewed on: 5/1/22
nearly impossible to buy tickets. nearly impossible to checkin. neary impossible to reschedule a flight. worst airline in the world.

Poor

Ability to earn points
1
Ease of points redemption
1
Flexibility when redeeming points
1
Partners in Program
1
Elite Level Benefits
1
Online Services
1
Customer Service
1
Mauricio
Reviewed on: 7/31/21
The website doesnt work and the bagagges are much more expensive than other airline programs. Send your points to another airline company. LATAM is a #### of award program.

Poor

Ability to earn points
1
Ease of points redemption
1
Flexibility when redeeming points
1
Partners in Program
1
Elite Level Benefits
1
Online Services
1
Customer Service
1
Gino
Reviewed on: 7/13/21
Points expiring are absolutely unacceptable during pandemic. All my points are gone.

Average

Ability to earn points
4
Ease of points redemption
2
Flexibility when redeeming points
2
Partners in Program
3
Elite Level Benefits
3
Online Services
3
Customer Service
1
Alvaro
Reviewed on: 1/26/17
en Argentina es muy facil sumar puntos si se tiene tarjeta de crédito del BBVA. Lamentablemente con las nuevas reglas de suma de KM a través de viajes que implementan en 2017 va a ser más dificil sumar para quienes optamos por tarifas económicas. Tiene buenas ofertas para compra de millas a US$0.012 y descuentos para redimirlas por viajes de cabotaje.

Above Average

Ability to earn points
3
Ease of points redemption
5
Flexibility when redeeming points
4
Partners in Program
3
Elite Level Benefits
Online Services
5
Customer Service
4
Brendan
Reviewed on: 6/17/16
Latam is still two airlines & the service levels differ accordingly. Lan is great in the air, terrible on the ground & phone. Tam is average all around! Latam Pass offers great elite level benefits though - unlimited upgrades for top level status holders - you can't beat that.

Average

Ability to earn points
4
Ease of points redemption
3
Flexibility when redeeming points
2
Partners in Program
2
Elite Level Benefits
5
Online Services
4
Customer Service
1
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Reviewed on: 11/10/15
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No rating submitted

Ability to earn points
Ease of points redemption
Flexibility when redeeming points
Partners in Program
Elite Level Benefits
Online Services
Customer Service
Mark
Reviewed on: 11/2/11
LANpass getting better by the day, speedier customer service responses, kms credited faster etc. Needs more earning partners in Colombia, a credit card would be nice

Average

Ability to earn points
3
Ease of points redemption
4
Flexibility when redeeming points
4
Partners in Program
1
Elite Level Benefits
4
Online Services
4
Customer Service
4
james
Reviewed on: 5/6/10
Great in-air personnel & product, poor phone customer service. Expect long hold times and disconnects while calling.
1 people found this review useful

Average

Ability to earn points
Ease of points redemption
2
Flexibility when redeeming points
3
Partners in Program
4
Elite Level Benefits
Online Services
3
Customer Service
1

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