Tag: Fees & Policies

Beware of Singapore Airlines 'Use It or Lose It' Promo Awards

December 31, 2021 2

Singapore Airlines is typically known for its low change and cancellation fees on award tickets. That's why we were surprised to see that Singapore has rolled out "promo" awards that don't allow changes, cancellations, stopovers, cabin upgrades, etc. The only benefit: the award price is cheaper. Here's what you need to know before you consider booking Singapore Airlines promo awards.

Ryan Smith

Delta Adds More Restrictions for Basic Economy Fares

December 11, 2021 21

Delta Air Lines quietly updated its Basic Economy earning structure and change and cancellation rules, and the results are not good. You will no longer earn SkyMiles on Basic Economy fares. Additionally, no elite-qualifying credits will be earned when flying in Basic Economy. Here's what you need to know about these changes.

Toni Southam

Delta Eliminates Change Fees on Certain International Flights, Extends No-Fee Booking Window

December 10, 2020 14

In September, Delta eliminated change fees for most domestic itineraries. Now, the airline has taken that one step further, removing change and redeposit fees on international bookings originating in North America! Better still, Delta is extending its generous no-change-fee booking window through early 2021.

Patrick Stouffer

Hyatt Credit Card Changes: Phase Out of Legacy Card, Change to Earning Free Night Awards

November 26, 2020 27

Hyatt has announced a string of new promotions and card updates, so we've rounded them all up in one place for you. Hyatt cardholders can earn bonus points at Amazon and at grocery stores this holiday season. Plus, legacy Hyatt Card holders have the opportunity to earn a free night by the end of the year. Hyatt is also adjusting how cardholders earn Free Night Awards in 2021. And, remaining legacy Hyatt Cards are being phased out in January 2021.

Patrick Stouffer

American Airlines Eliminates AAdvantage Award Fees, Extends Mileage Expiration Pause

November 10, 2020 98

American Airlines just announced three positive changes to its AAdvantage program. Effective November 11, 2020, AA is eliminating all award reservation fees and eliminating all fees for canceling awards and redepositing miles. Plus, AA is extending the pause on mileage expiration through June 30, 2021. Here's what you need to know about these changes.

JT Genter

New Amex Gold Cardholders Are No Longer Eligible for the $100 Airline Fee Credit

October 23, 2020 19

One of Amex's go-to benefits for justifying high(er) annual fees is the Airline Fee Credit. This credit reimburses cardmembers for making eligible purchases with their airline of choice every year. However, for the Amex Gold, this benefit is in its last years. Starting in January 2022, Amex will no longer offer the annual $100 Airline Fee Credit to Amex Gold cardholders that signed up before February 4, 2021. What's next for this card?

Patrick Stouffer

American Airlines Just Improved Basic Economy Fares for Elites and Non-Elites

October 1, 2020 20

As part of announcing the elimination of change fees, American Airlines teased improvements to basic economy fares. Starting "this fall", elite members would get upgrade privileges, extra-legroom seats, and even same-day flight changes. Without fanfare, these changes took effect overnight. Here's what you need to know about the changes to American Airlines basic economy.

JT Genter

AA Simplifies Online Award Cancellations, Expands Automatic Mileage Refunds

July 25, 2020 51

American Airlines has updated its cancellation policy to offer automatic mileage refunds for more award bookings. Getting your miles back may no longer require a phone call! Has AA made the painful process of canceling an award booking any easier? We're walking you through the process to find out.

Patrick Stouffer

Marriott (Finally) Giving Travelers the Option to See All-In Price

April 8, 2020 21

Marriott customers have long been frustrated that the price shown in search results can jump 10%, 20%, or more on the final booking page when all taxes and fees are included. In a win for transparency, Marriott has added a new option to see rates that include all taxes and fees in search results. Here's how to select this option.

Michelle Molloy