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Breeze Airways is a brand new, low-cost carrier operating flights primarily within the southeastern portion of the United States. Headquartered out of Utah, fittingly, Breeze Airways' motto is “home of the nice airline.”
The new CEO — who's the former founder and CEO of JetBlue and Azul — promises a positive experience for customers by keeping prices and fees straightforward and more importantly, transparent. And, of course, making things simple, yet “nice.”
The airline flew its inaugural flight on May 27, 2021 from Tampa (TPA) to Charleston (CHS) and has expanded to several cities since then. By the end of July, the airline plans to fly 39 routes between 16 airports.
Breeze Airways Rewards Program
Breeze Airways' loyalty program is called BreezePoints. Members can earn — you guessed it — BreezePoints. One BreezePoint is worth 1 cent. So, 1,000 BreezePoints would equal $10. You can use BreezePoints towards any Breeze Airways charges: fares, taxes, fees, seat selection, and bag costs.
To begin earning BreezePoints, you'll need to signup for a free Breeze Airways loyalty account — which you can do here. Breeze Airlines makes it nice and easy to signup by allowing you to use your Facebook, Apple, or Google login to autofill your information.
If some of your information on your Facebook, etc. is different than what is shown on your legal ID, you can easily hop onto your Breeze profile and update it to the matching info. Your information on your ticket must match your legally issued ID due to TSA regulations. So, you'll want to make sure everything matches up with your account.
The next step to earning BreezePoints is to download the app. Right now, Breeze Airways is offering 500 BreezePoints (worth $5) when you download its app.
Now that your account is ready to go, let's see how you can earn BreezePoints when flying with the airline. When flying on Breeze Airlines, you'll earn BreezePoints on the base price — which is the price you pay for the ticket minus taxes and fees. The percentage of BreezePoints earned will depend on the cabin of service you purchase your ticket in.
- Nice Fares (Breeze Airways base fares): earn 2% of the base fare
- Nicer Fares (Breeze Airways package fares): earn 4% of the base fare
You can also earn points on ancillary purchases like baggage, seat selections, and pet fees. Here are the following earning rates:
- Baggage fees (including carry-on and checked bags): earn 4% BreezePoints
- Seat selection fees: earn 4% BreezePoints
- Pet fees: earns 4% BreezePoints
At the end of the booking process, Breeze Airways will show you how many BreezePoints you will earn for a flight and also give you the option to redeem any accumulated points to offset the total cost.
This specific flight was a Nice (economy class) round trip fare from Charleston (CHS) to New Orleans (MSY). BreezePoints are awarded on the base fare, so the $69.96 portion. Because the flight is a Nice fare, the ticket earns 2% so the points earned equate to $1.40.
Breeze points expire after 24 months from the date they were issued. Unfortunately, there is no way to extend the expiration. For most airline loyalty programs, as long as you have some earning activity with your miles, you can extend the life. However, this is not the case for your BreezePoints.
But, the good news is that you don't have to accumulate a ton of BreezePoints before you can redeem them. Anytime you make a new booking, you can apply BreezePoints to offset the cost.
Breeze Airways Baggage Policy and Other Fees
Breeze Airways has a pretty standard baggage policy. When flying on its Nice (economy) fare, fees are as follows:
- Free–personal item. It must fit under the seat.
For carry-on and checked bags:
- $20: When paying early online via the website or app.
- $25: If paying online and flights are longer than three hours.
- $50: When paying at the airport, regardless of flight duration.
If you book the Nicer fare, you'll receive one free carry-on and one free checked bag in addition to a free personal item.
Seat selection will also cost you when flying with Breeze Airways. If you book a Nice fare, seats run $10 up to $30. Nicer fares include free Nicer seat selection flights. The cost of the seats will depend on the seat and the specific flight.
This specific flight charges upwards of $30 for more premium seats when choosing the Nice fare. The lowest seat selection price is $10. You can skip the seat selection option and have a seat automatically assigned to you for free at check-in.
Free assigned family seating is offered when you fly with children between the ages of 2-12. Family seating includes 2 adults for one child. When more than one child is traveling, family seating will include one adult per child.
Breeze Airways Cancellation Policy
Breeze Airways' cancellation policy allows you to rebook or cancel without penalty, up to 15 minutes before departure. But Breeze only sells non-refundable flights. So, if you do cancel, your flight will be credited back in the form of BreezePoints.
There is one exception with cancellations. For Breeze Airlines flights canceled within 24 hours of booking and at least seven days before the scheduled departure date, Breeze will refund the total amount for your purchase to the original form of payment.
Breeze Airways Aircraft
Breeze Airways currently operates just 6 aircraft. However, it has plenty more on order. As of May 2021, Breeze has:
- 4 Embraer E190s
- 2 Embraer E195s
- Over 100 more planes on order, including 80 Airbus A220-300.
The airline will operate two classes of cabins–Nice and Nicer, or economy and economy plus, respectively. Seats in Breeze's Nice cabin have 29 and 31 inches of pitch. “Nicer” seats have extra legroom that you can upgrade to for a fee.
Breeze Airways Routes
Breeze Airways currently only flies routes in the southeastern portion of the United States, which includes 16 destinations. Setting aside the more traditional hub-focused route map, Breeze focused on a point-to-point system where flights go directly to the destination rather than through a central hub.
The initial destinations include the following:
- Tampa, FL (TPA)
- Charleston, SC (CHS)
- Hartford, CT (BDL)
- Louisville, KY (SDF)
- Tulsa, OK (TUL)
- Norfolk, VA (ORF)
- Bentonville/Fayetteville, AR (XNA) — starting June 17
- Akron/Canton, OH (CAK) — starting June 26
- Oklahoma City, OK (OKC) — starting July 1
- Columbus, OH (CMH) — starting July 3
- New Orleans, LA (MSY) — starting July 8
- Pittsburgh, PA (PIT) — starting July 8
- Huntsville, AL (HSV) — starting July 15
- Richmond, VA (RIC) — starting July 15
- San Antonio, TX (SAT) — starting July 15
- Providence, RI (PVD) — starting July 22
Final Thoughts
Low-cost carriers are not everyone's cup of tea. But hopefully, the introduction of new competition will drive fares lower and create a better overall customer experience. With the emergence of Breeze Airways and its new model of simple yet “seriously nice” prices and service, hopefully Breeze will live up to its promises and bring in a new standard not normally seen amongst the competition.
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Hello.
Apparently my and guest’s return First Class flight from Las Vegas NV (LAS) back to Hartford CT (BDL) wasn’t First Class…the stewardesses forwarded me the link for a refund or credit.
Currently the web site mentioned flight ‘cancellation’…I’m not opting to cancel…simply get a credit or a refund due to fact return flight wasn’t First Class.
This was return flight 527 zone 1 seat 6A for me, Patricia Yablonski & seat 6C for my guest, Daniel Keough on December 17, 2022.
Boarding Time – 13:35 – Departure Time – 14:05
————> [removed] – SEQ – 0049 &
[removed] – SEQ – 0050
Departed Harry Reid International Airport to Arrive at Bradley International Airport
Patricia: Sorry to hear that happened to you. I suggest you reach out to the airline to try to get compensation for the downgrade.
I’m cautious & skeptical about ULCCs, but I do like that they’ve picked my present hometown of Charleston SC as a focus city with nonstops to CAK and PIT, both of which are a 1-hour drive from my boyhood hometown of Youngstown OH!
Feels similar to Canada’s Flair Airlines. I hope that they are successful. Good for competition in the airline industry.
$5 in points for downloading the app – sounds reasonable. If they ever flew to JAX, I’d consider them.
Odd selection of cities for an initial route network, very curious to see where they go from here. Their strategy looks like a hodgepodge of JetBlue, Southwest & Spirit policies with a really non-compelling rewards program – where’s the big credit card sign on bonus to jump start your points balance? Points expire after 24 months? Really? Wow….point expiration should really be going the other way….curious to see how DL, AA and WN react to this new upstart competitor.
Interesting option. Hope they get to the west side of the country
You forgot to mention Breeze’s draconian labor policies, which is why I won’t fly them no matter how cheap they are. The reason the airline is cheap is because they pay the workers not enough to live off of.
…another “Spirit” wanna be?
I am sure that Delta will react to the new competition.
Let’s just hope they are better than Spirit which despite low fares is still not worth flying.
As long as there are no middle seats, I wouldn’t waste money on seat selection. Interesting they are based in Utah but don’t fly there. Interesting to watch their progress.
Simplicity in their frequent flyer program is a plus, but no routes in the West where I live.
Nice to have another airline after so much consolidation these past several years. I hope they add Philly to the list of cities.