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Aeromexico Rewards has come a long way in recent years. With online booking now possible and multiple major transferable currencies — including Amex, Capital One, and Citi — transferring into the program, it’s easier than ever to redeem points for Aeromexico flights.
However, “easier” doesn’t mean easy. The booking process remains unintuitive, the interface can be misleading, and many of Aeromexico's sweet spots have disappeared after repeated devaluations. Still, Aeromexico Rewards isn’t entirely without value — especially when an Amex transfer bonus is in play or when you find limited award space to and from Mexico that other programs can’t match.
Here’s what to know about booking Aeromexico flights with points, including a few quirks that can trip up even experienced travelers.
Aeromexico Bookings with Points
Even though Aeromexico now lets you book flights with points online instead of requiring a phone call, its process is still a pain. In fact, when I tried to book an Aeromexico redemption for a couple of flights from Mexico City back to the United States, I encountered difficulties redeeming points on Aeromexico's main website. Thankfully, I found a workaround.
Creating your Aeromexico Rewards account
If you do not have an Aeromexico Rewards account, you can go to Aeromexico's website and press the Log In button there to sign up for an account.
Thankfully, signing up for an account is pretty seamless. You'll quickly receive an Aeromexico Rewards number, which you can then use for point transfers from credit card currencies.
Once you've created your new loyalty program account, make sure to link it to your AwardWallet account. Don't have an AwardWallet account yet? Sign up for free and track unlimited rewards programs and travel plans.
How to book Aeromexico with points
Aeromexico's main website is unfortunately misleading when it comes to redeeming points. Whether you use the main booking form or the Aeromexico Rewards portion of your profile, pressing “Use points” and attempting to make a booking will only display cash prices.
Even when you go through Aeromexico Rewards parts of the Aeromexico website, Aeromexico almost makes it seem that they want to avoid points redemptions on its website.
Instead, you'll want to use a different Aeromexico Rewards website for mileage redemptions.
The Aeromexico Rewards website is in Spanish and does not have an option to change languages, unlike most airline websites these days. However, Google Translate can easily be used if you cannot read Spanish.
Aeromexico Rewards allows you to redeem miles on both one-way and round-trip flights. Once you search for your flight, you'll be able to see tickets for both economy and first class (also known as tourist class), if prices are available.
From there, you can click through and purchase just like a normal plane ticket.
The Aeromexico Rewards website does not require an account or a minimum number of points to search award availability and see the total cost, including fees, of a flight. As a result, you will be able to see how many points you will need for a routing before you transfer your points to Aeromexico Rewards.
Transferring Points to Aeromexico Rewards
Aeromexico Rewards has the following major transfer partners:
If you need to make an Aeromexico Rewards booking, the best option is transferring American Express points since you get 1.6 Aeromexico miles for each American Express point transferred.
Final Thoughts
Aeromexico Rewards is a classic case of potential buried beneath poor design. The ability to book online is a long-overdue improvement, but the process remains confusing — requiring a separate, Spanish-only redemption site that most travelers won’t find without guidance.
The main Aeromexico website makes it seem that you can make reward bookings on it. However, you cannot; you can only create your rewards account there. Instead, you have to navigate to an older Aeromexico Rewards website to use your points in the first place. Despite Aeromexico's relatively recent enabling of online booking, its customer experience for points and miles enthusiasts is very poor.
For most travelers, Aeromexico’s devalued chart and clunky booking flow mean it’s rarely the best place to redeem points. But during Amex transfer bonuses or when Aeromexico offers exclusive award availability on key Mexico or Latin America routes, it can still be worth a look.
If you’re willing to navigate the quirks, you might uncover one of the few remaining bright spots in this often-overlooked program — just don’t expect a seamless experience getting there.
Have you had any experience redeeming Aeromexico awards? We would love to hear it in the comments!
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