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With the demand for travel sky-high these days, airports are busy places. And given that many travelers carry a credit card that offers lounge access, lounges are busy places, too. To give prospective visitors a heads-up, Capital One has rolled out a new feature to let you track the lounge capacity and join a digital waitlist if the lounge is full.
Here's how the new feature works.
Use the Capital One App To Track Lounge Capacity and Join the Waitlist
After making a foray into the premium travel credit card space, Capital One has opened a string of branded lounges in select major airports nationwide, such as Denver (DEN) and Washington Dulles (IAD), to name a few.
Capital One Lounges are snazzy places to hang out pre-flight, so it's not too surprising that they're well-frequented by Capital One Venture X Rewards Credit Card and Capital One Venture X Business cardholders. And for the times when there are too many Capital One credit cardholders in the lounge and at the door waiting to get in, the issuer has rolled out a new feature to help manage the crowd. It's now available in most eligible cardholders' mobile apps.
Housed in the Capital One mobile app is a new lounge capacity tracker. You'll find it in the “Travel” menu under “Lounges.” Selecting a location will show real-time capacity, so you'll know whether the lounge is very busy or nearly empty. And if it's busy, you can join the waitlist and get a text when you're next in line.
The waitlist is accessible even if you're not standing outside the lounge. This way, you can enter the lounge sooner after hopping off your flight — or get your name on the list while you're still in line at the TSA checkpoint. But after the confirmation text arrives, you'll have 15 minutes to check in at the desk; otherwise, you'll lose your spot in line.
Final Thoughts
Travel rewards credit cards, such as the Capital One Venture X and Venture X Business, are great wallet additions for a lot of reasons — especially if you want to access an airport lounge on a layover. But if one thing is clear, these cards are popular, which is why Capital One Lounge space is a hot commodity. That's why the issuer rolled out a new capacity tracker and digital waitlist feature.
If you frequent Capital One Lounges, you'll want to become familiar with these in-app tools. They'll help you navigate busy lounges and help ensure you access a comfy space pre-flight.
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