AwardWallet receives compensation from advertising partners for links on the blog. The opinions expressed here are our own and have not been reviewed, provided, or approved by any bank advertiser. Here's our complete list of Advertisers.
Offers for the Chase Freedom Flex℠, Ink Plus® Business Credit Card, Ink Business Preferred® Credit Card and Ink Business Premier® Credit Card are not available through this site. Some offers may have expired. Please see our card marketplace for available offers
Chase Ultimate Rewards is a terrific rewards program for redeeming high-end hotel awards and premium cabin airfare. And leveraging the Ultimate Rewards transfer partners is one of the best ways to redeem your points. They include 13 different hotel and airline programs, each with sweet spots for high-value redemptions and are comparably easy to obtain using Chase’s portfolio of Ultimate Rewards-earning credit cards.
Collecting Ultimate Rewards also provides access to Chase TravelSM, where cardmembers can redeem points for a variety of travel, including airfare, hotels, cruises, activities, and car rentals.
Both of these options — transferring points to partners vs. redeeming through the portal — can offer solid value under the right circumstances. Today we’re digging into the benefits of redeeming Ultimate Rewards points for airfare through the Chase Travel portal.
Page Contents
- Which Credit Cards Allow You To Use the Chase Travel?
- No Blackout Dates or Replaceing for Award Availability
- Book Low-Cost Carriers for Cheap Travel
- You Earn Frequent Flyer Miles and Elite Status Credits
- Portal Redemptions Include Taxes and Fees
- Chase Travel Is Easy to Use
- When to Transfer Points Rather Than Use the Portal
- Final Thoughts
Which Credit Cards Allow You To Use the Chase Travel?
Chase has nine rewards credit cards that let you book travel through Chase Travel. Some of these cards include access to the new Points Boost feature (note the “up to” earning potential), while simply offer a flat 1¢ per point.
| Card | Point Value when Booking Travel Through Chase Travel | Points Transferrable to Travel Partners |
|---|---|---|
| Sapphire Reserve for Business℠ (Rates & Fees) | Up to 2¢ (depending on the specific redemption) | Yes |
| Chase Sapphire Reserve® (Rates & Fees) | Up to 2¢ (depending on the specific redemption) | Yes |
| Chase Sapphire Preferred® Card (Rates & Fees) | Up to 1.75¢ (depending on the specific redemption) | Yes |
| Ink Business Preferred® Credit Card | Up to 1.75¢ (depending on the specific redemption) | Yes |
| Chase Freedom Flex℠ | 1¢ | No |
| Chase Freedom Unlimited® (Rates & Fees) | 1¢ | No |
| Ink Business Unlimited® Credit Card (Rates & Fees) | 1¢ | No |
| Ink Business Cash® Credit Card (Rates & Fees) | 1¢ | No |
| Ink Business Premier® Credit Card | 1¢ | No |
In addition to differing redemption rates, each card features a different earning structure. Then to complicated things further, the best redemption option can be affected by other cards you hold within the Ultimate Rewards family.
For example, the Chase Freedom Flex℠ earns 5% on rotating bonus categories (up to $1,500 per quarter), 5% on travel purchased through Chase, 3% on dining at restaurants and drugstore purchases and 1% on other eligible purchases, and you can redeem points for cash back or at 1¢ per point via the portal. However, if you also hold a Chase Sapphire Reserve® (Rates & Fees), you can combine points between your Sapphire Reserve and your Sapphire Reserve account.
You can redeem points earned on any of the cards above in the Chase Travel Portal. However, you’ll need to have an Ultimate Rewards card that charges an annual fee to redeem for a higher rate through the portal or to transfer Ultimate Rewards to travel partners.
That means you'll want to get one of the following cards to unlock higher redemption rates:
- 5X points on Lyft rides through September 2027
- 5X points on travel purchased through Chase Travel℠
- 3X points on dining at restaurants worldwide
- 3X points on eligible streaming services
- 3X points on online grocery purchases (excluding Target, Walmart, and wholesale clubs)
- 2X points on all other travel
- 1X point per dollar spent on all other purchases
- 8x points on all purchases through Chase Travel℠
- 4x points on flights and hotels booked directly
- 3x points on dining worldwide
- 1x points on all other purchases
- 8X points on all Chase Travel℠ purchases
- 5X total points on eligible Lyft rides through 9/30/2027
- 4x points on flights and hotels booked directly
- 3x points on advertising purchases made with social media platforms and search engines
- 1 point per dollar on all other eligible purchases
Related: Points Boost Is Here, and It’s Changing How You Redeem Points Through Chase Travel
No Blackout Dates or Replaceing for Award Availability
Saver-level award space is increasingly hard to find. Competition is stiff for saver award seats.
One of the downsides of award travel becoming so popular is that more people are competing for a limited (and in many programs declining) number of award seats — particularly premium cabin awards. As airlines do a better job of filling flights and continue to be more profitable, they have less of an incentive to offer up those seats at the cheapest award rates.
That's why it's nice to have an option to redeem Chase points for paid travel through the Chase Travel Portal. If there is a seat available with cash, you can buy it by redeeming Ultimate Rewards points through the travel portal. Plus, you'll earn miles and elite status credits on the flight.
If your travel dates are locked in, and there is no award availability, booking through the portal allows you to use points and book an award flight without worrying about blackout dates or the need to Replace for award availability.
Book Low-Cost Carriers for Cheap Travel
Transferring Ultimate Rewards points to partner airlines for premium cabin redemptions returns the best cent-per-point value for your rewards points. Unfortunately, the same can’t be said for redeeming economy fares through airline transfer partners.
Chase Travel operates similarly to Online Travel Agencies (OTAs) like Priceline.com or Expedia.com. You can book flights on any airline that participates in a global distribution system like Sabre or Amadeus, and your reservation will be treated as a revenue ticket.
While some low-cost carriers like Allegiant and GOL won't be displayed when Replaceing in Chase Travel, you can book them with your Ultimate Rewards by calling 866-951-6592.
Likewise, you can redeem points through Chase Travel for mistake fares, a subject tackled in detail in our Facebook community, Award Travel 101.
Related: Guide to Booking Budget Airlines With Amex, Bilt, Capital One, Chase, or Citi Points
You Earn Frequent Flyer Miles and Elite Status Credits
When you book hotels through the Chase portal, you typically won’t receive elite status benefits, elite night credits, or points for your stay as the portal is considered a third-party booking site.
When booking airfare, however, you ARE eligible to earn miles. Your reservation is treated as a revenue booking, and you earn frequent flyer miles and elite status credits, plus you'll enjoy any benefits granted by your elite status. Just watch out for any “basic economy” fares, which come with their own set of restrictions regardless of where you book them.
Portal Redemptions Include Taxes and Fees
One of the biggest out-of-pocket expenses for award travel is typically the taxes and fees — particularly on airlines that levy carrier-imposed surcharges (often labeled fuel surcharges) like British Airways.
These fees can top $1,000 on round-trip international business-class awards, and we’ve dedicated entire posts to avoiding these additional costs. It details the best carriers, routes, and frequent flyer programs to avoid paying excessive fees.
One of the benefits of redeeming points through the Chase Travel Portal is that taxes and fees are included in the redemption, not added to the top as an additional expense. Your Ultimate Rewards points pay for the entire cost of the ticket, including taxes and fees, reducing your cash outlay.
Chase Travel Is Easy to Use
Learning the ins and outs of every transfer partner is a daunting exercise that can take years of fumbling through award charts, routing, and airline partnerships. It’s intimidating for beginners. For those with only a casual interest in award travel, that time can be better spent on more profitable activities.
In stark contrast to this, Chase Travel is ultra-beginner-friendly. The booking engine is easy to navigate and functions similar to an online travel agency. You have the option of paying with points only, a mix of cash and points, or solely using the Chase credit card attached to your account.
When to Transfer Points Rather Than Use the Portal
We love using Chase Travel to book award flights. You avoid blackout dates or a lack of award availability and can save thousands of points booking low-cost economy airfares. But there are still plenty of situations where you’ll get a better return on your Ultimate Rewards points by transferring them to travel partners. Because Southwest has a revenue-based award program, we've written a whole article talking about the pros and cons of transferring points to Southwest vs. buying Southwest flights through Chase's portal.
Booking close-in (near the day of the flight) is one circumstance where transferring points can provide better value than redeeming via the portal. The cash price of tickets typically rises the closer you get to the departure date, whereas the award price in miles may not rise as much (or may stay the same).
Airlines are known to release additional saver/low-level award seats close to departure, increasing your chances of bagging an award ticket. That said, waiting until the last minute isn't a strategy we'd recommend unless your travel plans are very flexible.
Final Thoughts
The key takeaway is to do your homework before transferring points to frequent flyer programs. There are plenty of scenarios where redeeming your Ultimate Rewards directly through the travel portal will net you a higher value for your points than transferring them to partners. To recap:
- Redeem points from the Freedom Flex, Chase Freedom Unlimited®, Ink Cash (Rates & Fees), and Ink Unlimited (Rates & Fees) through the Chase Travel Portal for 1¢ per point if it’s the only Ultimate Rewards-earning card you hold.
- If you have the Sapphire Preferred, Ink Plus® Business Credit Card (no longer open to applications), or Ink Preferred, you can redeem points for up to 1.75¢ per point through the portal, depending on the specific redemption.
- Sapphire Reserve cardholders can redeem points for up to 2¢ per point through the portal, again, depending on your specific redemption.
If you hold both a no-annual-fee card and another card from the Sapphire or Ink family of cards, you can combine all of your points to the card with the highest redemption rate, potentially getting much more back on every dollar you spend! Holding one of the cards with an annual fee also allows you to transfer points to airline and hotel partners for redemptions via that particular airline's or hotel program's award chart.
Don't forget: By using Ultimate Rewards for a reservation, you're still covered by the trip insurance offered on your associated credit card, even if you don't pay any cash!
- Earn 75,000 bonus points after you spend $5,000 on purchases in the first 3 months from account opening.
- Enjoy benefits such as 5x on travel purchased through Chase Travel℠, 3x on dining, select streaming services and online groceries, 2x on all other travel purchases, 1x on all other purchases
- Earn up to $50 in statement credits each account anniversary year for hotel stays through Chase Travel℠
- 10% anniversary points boost - each account anniversary you'll earn bonus points equal to 10% of your total purchases made the previous year.
- Count on Trip Cancellation/Interruption Insurance, Auto Rental Collision Damage Waiver, Lost Luggage Insurance and more.
- Complimentary DashPass which unlocks $0 delivery fees & lower service fees for a min. of one year when you activate by 12/31/27. Plus, a $10 promo each month on non-restaurant orders.
- Member FDIC
- Rates & Fees
- 5X points on Lyft rides through September 2027
- 5X points on travel purchased through Chase Travel℠
- 3X points on dining at restaurants worldwide
- 3X points on eligible streaming services
- 3X points on online grocery purchases (excluding Target, Walmart, and wholesale clubs)
- 2X points on all other travel
- 1X point per dollar spent on all other purchases
For rates and fees of the cards mentioned in this post, please visit the following links: Ink Business Cash® Credit Card (Rates & Fees), Ink Business Unlimited® Credit Card (Rates & Fees), Chase Freedom Unlimited® (Rates & Fees), Chase Sapphire Preferred® Card (Rates & Fees), Chase Sapphire Reserve® (Rates & Fees), and Sapphire Reserve for Business℠ (Rates & Fees)
The comments on this page are not provided, reviewed, or otherwise approved by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.
A major problem I’ve seen with using the Chase portal is that you don’t get your airline privileges like free luggage. If you go directly with United, for example, and use their credit card at least for the taxes, you then get a free bag. Having Chase make your reservation makes you lose that privilege, which is a big one
That’s an important reminder!
Curious how you select seats if you purchased airline tickets through the chase sapphire portal. Doesn’t seem there is an option. Thank you!
If the Chase Sapphire portal doesn’t give you the option to select seats, grab the airline confirmation code from the confirmation email and pull up your reservation on the airline’s website to select seats.
The CSR makes UR points more flexible.
Great post! I didn’t realize that using points for travel through travel portal would save on the taxes and fees! Will definitely keep that in mind when I’ve accumulated enough points. Those fees can be quite costly.
Interesting information
thanks so much
Chase Ultimate Rewards is hard for me to come by due to the 5/24 rule. I am going to slow down my amount of travel. Hopefully, that will slow down my credit card apps to qualify for Chase cards again.
This is good to know. I have never tried their portal before.
Good stuff to think about!
PSA if you book a United flight using the Ultimate Rewards portal and you have the United credit card, you won’t get the free baggage since the ticket needs to be purchased on the United credit card.
This is the most helpful overview I’ve seen. I’ve taken to paying my estimated taxes using the Chase CSR; even with the fee the significant number of extra points is a plus. Just wish Alaska Airlines and Hilton were also transfer partners.
Cant see how it would ever make sense to use your chase card and redeem your chase ultimate reward points for revenue tickets at 1 or 1.5c per dollar spent. Might as well make the charges on a citi double in the first place that gets you 2 cents per dollar spent in cash without having to go through the trouble of booking through chase’s portal. Where it does make sense is when you convert these points to miles and get a lot more than 2c per point converted as is usually the case with biz class award tickets or close in flights that are expensive as you mentioned and some short flights that are expensive in dollars but cheap in points since some airlines now have discounted redemptions on short haul flights.
But if you’re earning 1.5x with a Freedom Unlimited or earning 2,3,5x on another card combined it can absolutely make sense. Yes, to optimize you’d want to make sure none of your 1X spending, in theory, goes towards these travel expenses, but the ease of not having to think about it can be added value, even if you’re not fully optimized in your redemption.
I agree Ed, but I’m mainly interested in sign up bonuses for credit cards. In which case, the issue for me is how to best make use of 100,000 Chase Ultimate Rewards points, or something like that. And for me personally, my goal is to get as many economy flights to Europe as I can, which means the best bang for my buck is to book Norwegian Airline flights using the Chase Portal.
I use the Chase Travel Portal quite often. I didn’t know that my cc trip insurance would also kick in even when using the portal. Good to know!
I think it’s easier to transfer UR Points to Southwest than going through UR Travel especially if you don’t have a CSR. I’m seeing points rates round 1.5 ppp or better.
Thanks. I never looked into this, and except for certain offers, like the MileagePlus cards, just use my Chase cards during the 5% bonus periods, and now see how to get maximum value from it.
good option to book with points!
What about Wow air? Just found this article, been wanting to try them out. Also has anyone tried their “business class” seats? I like that from Boston flights are cheap ( can get there w/ SWCP) and then short flight to Iceland and then just a short flight to Paris or beyond.
Fantastic post, thank you!
Fantastic post, thanks!
Very good info, thanks!
Use caution so that you know what type of ticket you are purchasing. I received an unhappy surprise when I booked tickets on a European carrier (not a budget airline) thru UR – – massive baggage fees at the gate (exorbitant fees, and took almost an hour to process).
Great article! I just booked a last minute flight for my mom to visit on New Years, no award availability but found a decent price and booked it thanks to Chase points, happy camper!
Fantastic post, I just booked a last minute ticket for my mom to visit on New Years’, no award availability anywhere…except on the Chase portal. Found a decent priced ticket, and booked it using Chase points.
great article. I was able to use the portal recently to book a hotel stay and it was cheaper than other sites.
Great post. I have enjoyed the Chase travel portal and it is definitely easy to use, but you always have to check all the sources to make sure you are getting the best deals. On recent flights to O’hare for Xmas I was able to find better flight prices directly thru the airlines with Google flights, but had to book each way on a different airline for the best price (which I may have found the same price with the UR portal on those flights but that would have taken more time).
When transferring points to partner airlines, how long does it take for the miles to transfer over (say if transferring UR points to United)?
JoeS, the transfer time depends on the airline, but most are instant: https://awardwallet.com/credit-cards/chase-ultimate-rewards/chase-transfer-partners/
I used UR portal for my ticket on American! It was very easy and I will use them again. It was much cheaper to discount my tickets with my Chase points than to buy a ticket.
I will make sure to research before I book with them next time too. Thank you for the brain poke!
A wealth of good info here. Thx for another informative post!
The portal provides great flexibility to optimize value from UR points.
With mistake fares the portal can be great!
Thanks for this article. So many people bash the Ultimate Rewards travel portal because they “can” get better deals by transferring the points, but not always!
nice to hear about all the benefits, but after banking scandals we don’t want to use Chase
Sorry to hear that!
I actually helped friends make a booking through the UR portal last night for a trip where multiple people are going but starting from different locations. It would have been impossible with non-flexible airline points. But easy and almost free with UR points. They were definitely happy!
thanks for the info
great info
I find the prices higher for hotel stays than other sites even after the 20% discount.
1.5 cents for a revenue ticket is going to be a great deal on everything other than international premium cabins. Good reminder!
I have not booked using the Ultimate Rewards Travel Portal before, but I will definitely check it out for my next booking to see if it is the best option. Thanks for the info.
I did not realize that I could book travel with Norwegian Airlines using the Chase Portal. You literally just saved me $1000, at least. You guys are awesome. I’m definitely a happy paying customer here.
Awesome news! Glad to hear. The Chase phone agents are pleasant and helpful.
I didn’t know they’re award flights?
Sorry, I don’t understand if you’re asking a question. Are you?
Always spend a lot of time considering the points value when book flight, so tiring…
I will have to try the Ultimate Rewards Panel before I transfer points to United Miles for award travel.
Didn’t know you could call to book budget airlines!
Does Amex or Citi have similar portals for best transfer of points? Unfortunately, when I first got in this game, and I agree too many visa credit card to charge the specific hotels or Airlines and now I can’t get one of these are flexible visa cards because I have exceeded the Max number.
Has anybody had any success with calling Chase in offering to scale down the number of cards in order to be approved before one of the flexible reward cards? Most recently they actually approved me for the Ritz Carlton card, they had previously denied me approval for the southwest card but I really wanted it for the companion benefit. In addition though, they offered me a large line of credit on my new visa card but then reduced my lines of credit on all of my other ones. It was a nice way to be a proof for the card but I would have one of the southwest card then even more or even better one of the flexible cards.
Amex and Citi have similar portals — Chase IMO is the best of the three in terms of value and experience.
As for calling chase to do what you want, yes you can do this, but keep in mind the 5/24 rule. That is why you likely got approved for the Ritz card as 5/24 status is not taken into consideration but for Southwest it is. Details here: https://awardwallet.com/credit-cards/chase-5-24-rule/
Yes, Chase will adjust your lines accordingly. I had an old SW (formerly Airtran through Barclay that was sold to Chase) that I never used because it had a high interest rate but didn’t want to close the acct because it was so old and I had a new SW card, a Chase British Air card and Chase SR and applied for the Marriott card. They actually called me to say I was approved but the combined limit of all my cards was over like 40 or 50 k or something so they said I could reduce the limit on one of the cards and get the Marriott so she dropped my old SW to $200 and gave the remaining 8 k on the new Marriott and I got the card and the 100k bonus shortly thereafter.
Great post. I’ve also found great car rental deals that were far better than I could find anywhere else, including Costco Travel, which is my usual go to for rentals (coupled with AutoSlash).
A pity credit cards are nearly as generous as the ones in the US! (besides devaluing miles for everyone outside the US)
Does the portal always show the same prices you’d pay if you bought the tickets directly from the airline?
The portal will provide a similar experience as you’d receive through any online travel agency. It should provide the same but keep in mind you could filter out some basic economy fares and it may display things differently, but you should be able to price it out the same. That said, online travel agencies sometimes display different fares, so its always good to check multiple sources regardless of how you purchase.
This is definitely a great way to use UR points if there are no good mileage redemption options, but you always need to be on top of these things as often you can get significantly greater than 1.5 cents per point on premium cabin mileage redemptions.
For me there will always be better mileage redemptions for UR points via partner transfers, than by using them at their fixed value booking through Chase Travel.
I have been using the travel portal for quite a while and you are certainly correct; it is easy to use, no blackout dates and you earn frequent flyer miles to boot!
I’ve used this portal a lot. It’s a great way to use points to get miles and earn FF and status at the same time. Great post! I hope people read this and really consider using their points this way!
Great post, I didn’t even consider using the UR travel portal up until now.