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Jess Farley Latest Posts

Chief Compliance Officer

Jess joined the AwardWallet team in early 2016 as a member of the writing team. Hailing from New Zealand, Jess discovered points and miles while traveling full-time with his wife and son, utilizing rewards to reduce travel costs and relying on credit card perks to make travel more comfortable.

His extensive knowledge of frequent flyer programs was acquired through hands-on experience, research, and many hours behind the keyboard helping design and implement AwardWallet’s backend tools and compliance systems.

When not immersed in his work at AwardWallet, you can find Jess running trails, cooking up a storm, wakeboarding, and traveling with his family. Jess is currently based in the idyllic Sunshine Coast in Queensland, Australia.

Latest Posts
Bad Flight or Subpar Stay? Here’s How To Get Fair Compensation From Airlines and Hotels

Bad Flight or Subpar Stay? Here’s How To Get Fair Compensation From Airlines and Hotels
Skye ClassJess Farley
by Skye Class and Jess Farley
December 27, 2024
26

Exploring the beauty of a foreign country, flying to exotic locales in luxury, sampling outlandish foods, and opening yourself up to new experiences are the best parts of travel. However, reality can sometimes fall short of our expectations, and there are valid situations when travelers need reimbursement. If you've wondered how to get fair compensation for a bad hotel stay or a problematic flight, follow these nine steps.

Best-Ever 90K Offer for the Delta SkyMiles® Gold American Express Card

Best-Ever 90K Offer for the Delta SkyMiles® Gold American Express Card
Jess Farley
by Jess Farley
February 3, 2026
0

The Delta SkyMiles® Gold American Express Card is offering up to 90,000 miles – 70,000 bonus miles after you spend $3,000 in purchases with your new card, plus 20,000 bonus miles after you make an additional $2,000 in purchases on the card, both within the first 6 months of account opening (offer ends 04/01/2026). Whether you're a casual Delta flyer or looking to build your miles for future international travel, this card provides an affordable and effective entry to the SkyMiles ecosystem. If you want to earn SkyMiles while enjoying valuable travel perks like a free checked bag and priority boarding, this card is an easy choice.

Which Credit Cards Provide Free Roadside Assistance? [2024]

Which Credit Cards Provide Free Roadside Assistance? [2024]
Jess FarleyRyan Smith
by Jess Farley and Ryan Smith
January 30, 2026
57

Car-related frustrations are awful. Getting locked out, breaking down at the side of the road, or having a flat tire — whatever it is, it's frustrating. Luckily, there's a way to avoid expensive calls to a tow truck or mechanic when you've got car troubles. Holding the right credit card can give you this benefit for free. These are the best credit card options for complimentary roadside assistance.

The Best Credit Cards for Trip Interruption and Trip Cancellation Insurance [2024]

The Best Credit Cards for Trip Interruption and Trip Cancellation Insurance [2024]
Ryan SmithJess Farley
by Ryan Smith and Jess Farley
October 3, 2025
75

Wondering if you should purchase trip insurance to cover trip cancelations or interruptions? Enter credit card trip interruption and cancellation insurance, which can cover you for extra expenses when you must end a trip early (interruption insurance) or cancel it (cancellation insurance) for covered reasons. Which cards provide the best policies? Here's a closer look.

How To Redeem Singapore Airlines KrisFlyer Miles for an Award Flight

How To Redeem Singapore Airlines KrisFlyer Miles for an Award Flight
Mark JacksonJess Farley
by Mark Jackson and Jess Farley
July 13, 2024
41

Singapore Airlines KrisFlyer maintains a unique position in the world of rewards travel. It flies a quality hard product backed by excellent customer service and a reputation for providing a top in-flight experience. KrisFlyer miles offers some of the best premium cabin award redemptions and miles are easy to get thanks to partnerships with several transferrable rewards currencies. Want to book an award for yourself? Here's everything you need to know about redeeming KrisFlyer miles.

How Many Rewards Points or Miles Does My Credit Card Earn?

How Many Rewards Points or Miles Does My Credit Card Earn?
Jess Farley
by Jess Farley
August 4, 2025
57

Knowing which credit card to swipe when making a purchase is key to maximising the points and miles earned for award travel. If you hold an array of rewards cards in your wallet, the decision is complicated by each card’s earn rate and bonus categories, and whether the rewards earned are fixed-value points, some form of cash back, airline-specific miles, or flexible points that transfer to travel partners.

Citi® / AAdvantage® Platinum Select® Card Review: Free Test Drive, Fair Benefits

Citi® / AAdvantage® Platinum Select® Card Review: Free Test Drive, Fair Benefits
Mark JacksonJess Farley
by Mark Jackson and Jess Farley
May 9, 2024
8

The Citi® / AAdvantage® Platinum Select® World Elite Mastercard® offers travelers a free checked bag, preferred boarding, and the chance to earn AAdvantage elite status just from spending on the card. Plus, the card is currently offering a solid sign-up bonus of 80,000 bonus miles and a waived annual fee for the first year. Here's our full review to help you decide if it's a good addition to your rewards portfolio.

Marriott Bonvoy® Rewards Program Guide: Everything You Need To Know

Marriott Bonvoy® Rewards Program Guide: Everything You Need To Know
Jess FarleySenitra Horbrook
by Jess Farley and Senitra Horbrook
November 25, 2025
139

Marriott Bonvoy is one of the world's largest and most well-known hotel loyalty programs. It's also one of the most complicated hotel loyalty programs around. In this post, we explain what you need to know about earning and redeeming Bonvoy points, earning elite status (and what benefits come with elite status), the Marriott point expiration policy, buying and transferring points, and more.

ANA Mileage Club Award Charts and Stopover Rules

ANA Mileage Club Award Charts and Stopover Rules
Samantha HollandJess Farley
by Samantha Holland and Jess Farley
April 19, 2024
40

One trait of Japanese frequent flyer programs is the tendency to translate the program information in such meticulous detail that readers suffer from data overload. The original intention with our ANA post(s) was to crate just one guide that touched on award pricing, definitions, sweet spots, and how to book an award. But after digging into the program in depth, we’ve had to break it up into three posts. This installment covers the different award charts with ANA Mileage Club and some associated rules.