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Norwegian Reward is the loyalty program belonging to Norway-based Norwegian Air Shuttle. The mileage you'll earn is called CashPoints — a fixed-rate currency with limited utility outside of making your future Norwegian travel cheaper.
From earning to redeeming Norwegian Reward CashPoints, this brief guide has all you need to know.
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What Is the Norwegian Air Reward Loyalty Program?
The Norwegian Reward program is the loyalty program belonging to Norwegian Air Shuttle. Norwegian Reward is free to join — even if you don't live in Norway.
Norwegian Reward is powered by a mileage currency called CashPoints. At present, you can only earn CashPoints from flying Norwegian, spending with select travel partners, and taking surveys.
Earning Norwegian CashPoints
There are three primary ways to rack up Norwegian CashPoints: flying Norwegian, booking travel and rental cars through preferred partners, and filling out surveys.
Fly Norwegian
The most straightforward way to earn a lot of CashPoints is through flying. On Norwegian flights, you'll earn CashPoints as a percentage of what you paid to fly, less taxes, any portion of the fare paid with points, and added optional inclusions.
Norwegian offers three fare classes: LowFare, LowFare+, and Flex. As a rule, the more expensive your fare is, the higher the percentage of CashPoints you'll earn. Norwegian awards CashPoints on base fares at the following rates:
- LowFare: 1% CashPoints
- LowFare+: 2% CashPoints
- Flex: 5% CashPoints
After taking eight flights on Norwegian, you'll unlock benefits that help you earn CashPoints faster. More on these shortly.
Related: Best Credit Cards for Travel Purchases
Book travel and reserve rental cars
Like most airlines nowadays, Norwegian also partners with several travel programs to offer bonus rewards on qualifying spending. Here's a snapshot of the ways you can earn CashPoints without flying:
- Airport-related services
- Airport Transfers: 3% CashPoints on transfers in France, Italy, and the United States; 5% CashPoints elsewhere.
- Lounge Pass: 8% CashPoints per booking.
- ParkVia: Up to 25% CashPoints plus pre-booking discounts.
- Rental car reservations
- Avis: 10% CashPoints plus member discounts.
- Norwegian Car Rentals: Up to 10% CashPoints.
- Hotels and vacation packages
- Norwegian Holidays: 2% CashPoints on packages.
- Activities and attractions
- GetYourGuide: 5% CashPoints on all tours and activities.
- Tivoli: 15% CashPoints on Tivoli amusement park tickets
Take opinion surveys
If you feel like voicing your opinion on several different topics, Norwegian will offer you CashPoints for doing so. After enrolling, you'll earn 50 CashPoints on your first survey and up to 40 on each following completed survey.
Redeeming Norwegian CashPoints
To put it bluntly, there's not a whole lot you can do with CashPoints. You can redeem them for Norwegian flights and ancillary purchases, but not much else. In that sense, fixed-rate CashPoints are like cash back. Outside of flights, you can redeem CashPoints to save on:
- Extra baggage
- Fast-track security
- Seat purchases
- Pre-ordered meals
- Ticket changes
- Trip cancellation insurance
Unfortunately, Norwegian Air Shuttle doesn't have any partners, nor does it belong to one of the big three airline alliances. Thus, redeeming CashPoints for partner flights isn't an option on the table.
What's the value of a CashPoint?
One CashPoint is equal to 1 Norwegian Krone (NOK). Given that CashPoints are fixed to Norway's currency, the value of your points will vary depending on the strength of the Krone.
To put the value in more relative terms, 1 Norwegian Krone equals about 9.5¢ (USD). And by extension, that means U.S.-based travelers will need to redeem roughly 10 CashPoints to save $1 on a Norwegian flight, seat purchase, or anything else.
How do you redeem CashPoints?
You can redeem CashPoints for your flight and other purchases at checkout. On the “Confirm and pay” section of the booking process, you can check the box to pay with CashPoints. It's that easy.
There are no blackout dates, so you can redeem your balance of CashPoints whenever it's most convenient for you.
When do CashPoints expire?
Norwegian Reward CashPoints will expire. The current policy states that your CashPoints will remain valid until the end of the year you reserved your flight, plus two years.
For example, if you booked a Norwegian flight in February 2024, the CashPoints earned on that itinerary will remain valid until December 2026. It's also possible to qualify for a no-expiry benefit from taking a qualifying number of flights within 12 months — more on this below.
To avoid any surprises, track your Norwegian Reward account with AwardWallet. We'll send you updates and important reminders about your account, such as any CashPoints set to expire.
Norwegian Reward Benefits
Norwegian Reward doesn't offer an elite status program but will reward you for being a frequent flyer.
You'll earn one choice benefit after taking eight flights with Norwegian (connecting itineraries count as two). The airline chooses your first one: You'll earn 2% extra CashPoints for the next 12 months.
Additional rewards are available for every eighth flight you take within a 12-month period. At each threshold, Norwegian will give you a choice of one reward, which you can use for 12 months. Choices include:
- Fast-track security
- Complimentary seat selection
- Free checked baggage
- 2% extra CashPoints
- Free carry-on baggage
To activate your benefit, visit your Norwegian Reward online profile.
At 32 flights, you'll unlock Norwegian Reward Priority, which means you've earned all the benefits plus some extras. These benefits include:
- Priority boarding
- Reserve any seat for free
- 6% extra CashPoints on flights
- Free onboard refreshments
- CashPoints don't expire
- Priority customer service
- Avis President's Club status
Once you've unlocked Norwegian Reward Priority, the airline will activate all your benefits for you.
Final Thoughts
If you frequently fly between the cities served by Norwegian Air Shuttle, it's well worth your time to familiarize yourself with the Norwegian Reward program. On flights you take with the low-cost carrier, you'll earn a sum of fixed-rate CashPoints, which, when redeemed, can make your future flights on Norwegian a lot cheaper.
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I only wish they didn’t have to cancel their flights to/from Toronto, because New York is quite a bit away to travel despite it still being cheaper to fly from there
is the reward points transferable
If you have to be a member of a system not all can benefit from it’s much easy’er to just buy your ticket at Ryanair they are always cheaper.
The program is great and I do more than 30 trips across the Atlantic every year, BUT the system doesn’t work and when I was supposed to get my new reward of free luggage, their system cannot handle it and I still get charged. Waiting for more than 80 days for an answer and their customer service cannot fix it, just asking me to wait and in the mean time file a complaint for every single time I have paid for luggage. A not so happy customer!!!
Is awful scheme! I did a flight to new York and got 3 points which is a few pence!
You would have to fly Norwegian quite often to benefit with this program.
It is nice lowcost airline offers loyalty program, but let’s be fair – it is always impossible to get award flight unless you travel couple times each month, preferably in Business Class. The same story with Air Baltic, Air Berlin, etc.
However, I got a nice pair of walking sticks for the bonus points after made 20+ flights with Air Baltic.
so is there any change in the system with Lufthansa overtaking Air Berlin?
Is Norwegian still staying cheaper? Or will they get more expensive?
No change that we’ve heard of — I think Norwegian will continue to price at where they are for now as they expand.
I was excited to read about this program. I’m disappointed that they have no partners and really not a big incentive to join their program. I did like the lost cost of flights, so may look into it in the future.
It certainly is a different kind of program. Today I learned new things about it. Quite useful.
I guess is better than noting but for people they travel one time per year it dosn’t change too much
It is a very impressive loyalty program for a low cost carrier, although the expiry is (perhaps understandably) harsh.
It is quite clever that you can select which reward to choose as it will enable Norwegian to build up an understanding of what perks customers value most. For me from that list it would be priority boarding, but for others it may well be different.
It does miss out lounge access which is usually the mainstay of frequent flyer programs. There is a discount at No1 Lounges, but as I have found them at Norwegian’s UK base at Gatwick to be overcrowded anytime I have been I personally wouldn’t be willing to pay anything to enter. I would only consider a No1 Lounge if I had free entry from a credit card and there were no other lounges.
I think this programme is not very useful because of the expiration policy
Yes, disappointing ?
Hopefully Norwegian will partner up with some other airlines in the future so their miles can be used for flights on other airlines as well.
I guess it is a okay program FF program for a LCC.