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Rebranded in 2019 from Le Club Accor, Accor Live Limitless (ALL) is the refreshed loyalty program for Accor Hotels.
Headquartered in Europe, Accor is not as prominent in the U.S. as domestic-based hotel programs like Marriott Bonvoy and Hilton Honors. Accor has almost 5,200 properties in 110 countries. However, this includes just 126 hotels in North and Central America — including two luxury resorts in Hawaii.
Courtesy of some shrewd acquisitions, Accor features some of the world’s most iconic hotel brands under the ALL rewards umbrella, including Raffles, Fairmont, Banyan Tree, Swissôtel, and the luxury homestay provider OneFineStay.
- How to Join Accor Live Limitless
- How to Track Accor Points and Status in AwardWallet
- Accor Live Limitless: Brands & Properties
- Accor Elite Status Qualification and Benefits
- Accor Live Limitless Elite Status Benefits
- How To Earn Accor Live Limitless Points
- How to Redeem Accor ALL Points
- Best Cards To Use for Accor Stays
- Accor Live Limitless Rules & Policies
- Accor Live Limitess FAQ
Until recently, collecting Accor points was challenging for U.S.-based points and miles fans. But Capital One’s addition of Accor to its growing list of transfer partners has made it much easier for members this side of the Atlantic to bank a useable balance of points.
How to Join Accor Live Limitless
You can register at any property that falls under the Accor Live Limitless banner or visit the Accor website and click on the icon in the upper right corner. Registration is quick, easy, and free.
You’ll be prompted to select an email address or social account to open your Accor Live Limitless account. Simply fill in your details and click Sign Up, and Accor will email your registration details to you.
How to Track Accor Points and Status in AwardWallet
To add Accor Live Limitless to your AwardWallet account, select ‘Add a Program to Track’ from the top navigation menu and search for Accor Group (ALL – Accor Live Limitless).
You can also navigate directly to adding an Accor Live Limitless account and entering your account details.
Accor Live Limitless: Brands & Properties
Even if you’re not familiar with Accor, you likely know many of its brands.
Initially focused exclusively on budget properties, Accor expanded to include a wide range of hotel experiences, from the iconic luxury Banyan Tree and Fairmont brands to budget overnight hotels like Ibis and BreakFree.
In Africa — where it can be challenging to find branded properties you can reserve on points — Accor boasts 152 properties in 10 countries.
The North American footprint is small at ~120 hotels. However, it includes Fairmont, Sofitel, Pullman, and Ibis properties, plus boutique brand 21c Museum Hotels, purchased by Accor in 2019.
Accor Elite Status Qualification and Benefits
Accor features five elite status tiers, but the benefits on offer don’t provide the same value as domestic programs familiar to U.S. members. One unique aspect of Accor is that you can earn status via nights or spending. The one exception is Diamond status, which you can only reach via spending.
- Classic — Achieved when you join
- Silver — Earn 2,000 Status Points or stay 10 nights
- Gold — Earn 7,000 Status Points or stay 30 nights
- Platinum — Earn 14,000 Status Points or stay 60 nights
- Diamond — Earn 26,000 Status Points on stays and services
The number of Status Points earned depends on the property category. It varies from 5 to 25 Status Points per €10 spent; status earning rates are the same for all elite loyalty tiers.
This can be a bit confusing, so let's go through an example. Silver is earned via 2,000 Status Points, and you earn up to 25 Status Points per €10 spent. That means you may only need to spend €800 on hotels to get Silver status. However, if you book one of the brands that earn Status Points at a lower rate, you'll need to pay even more.
It's also worth noting that ALL is offering numerous promotions at present, including triple points on stays in North America.
Accor Live Limitless Elite Status Benefits
Accor ALL Classic Elite Status
- Member rates
- Advance access to private sales
- Online check-in, fast check-out
Upon joining the program, members receive Classic status, with the basic benefits outlined above.
Accor ALL Silver Elite Status
- All of the Classic benefits
- Priority Welcome
- Late check-out
- Welcome drink
Silver includes a free drink (typically for two guests) and late check-out (based on availability).
Accor ALL Gold Elite Status
- All of the Silver benefits
- Guaranteed room up to 3 days before arrival
- Early check-in or late check-out
- Upgrade to a next room category subject to availability
Gold members are eligible to receive an upgrade to the next room category available, a room guarantee three days in advance, and early check-in or late check-out. Gold elites should also receive a welcome gift — typically a fruit or sweets offering delivered to your room on arrival — in addition to complimentary drinks.
Accor ALL Platinum Elite Status
- All of the Gold benefits
- Guaranteed room up to 2 days before arrival
- Access to the Executive Lounge, if available
- Upgrade to a suite for one night with the Suite Night Upgrade (Subject to availability of eligible suite categories)
Confirmation for a room guarantee is possible with two days’ notice, and a dedicated phone line is available for customer service needs.
You’ll also receive Executive Lounge access (with some very significant location limitations), and two Suite Night Upgrade certificates. Ironing service and complimentary soft drinks from the minibar round out the Platinum benefits.
Accor ALL Diamond Elite Status
- All of the Platinum benefits
- Complimentary breakfast on weekends
- Four Dining & Spa Rewards worth €25 each
- Gift the person of your choice with Gold Status
Diamond (the highest elite tier) was introduced to the revamped ALL program for 2020. This tier can only be reached via spending, requiring 26,000 status points (at least €10,400 in spending) to earn.
As part of the jump in spending from Platinum, members will earn 5 Suite Night Upgrades (SNUs) on the path to Diamond status. Platinum and Diamond members continue to earn a single SNU for every 4,000 Status Points earned–up to a maximum of 12 SNUs per year. Diamond also gives you the ability to assign an annual gift of Accor Gold Elite Status to one person.
You can find more information in the detailed Accor elite status benefits charts comparing the benefits for each tier, and you can find details of ALL Suite Night Awards on Accor’s website.
For the most part, Accor’s loyalty program leans towards rewarding big spenders over those with numerous stays at budget properties.
How To Earn Accor Live Limitless Points
Members earn ALL Rewards points for every stay booked directly through Accor. While the number of status points you earn doesn’t change based on the status you hold, redeemable points multiply as you move up the loyalty ladder.
The number of points you earn is based on how much you spend, converted to euros. Sound complicated? Fortunately, ALL provides a calculator where you can enter the property, currency, spend, and status level to estimate earnings for both status and redeemable points. It's also important to note that Accor ALL points will expire after 12 months with no earning activity (this previously required “stays” but became “earning activity on September 15, 2021), though Accor temporarily paused points expiration for elites.
Earn Accor Points via Car Rentals
You can also earn ALL points when you rent a car through Hertz, Avis, or Europcar:
- Hertz — 3x points per €1spent
- Avis — Up to 150 points per day
- Europcar — Up to 1,000 points per booking (depending on the length of reservation)
Transfer Flexible Credit Card Points to Accor
In early 2020, Capital One launched transfers from Capital One Rewards to Accor Live Limitless at a ratio of 2:1.
- Earn 75,000 Miles once you spend $4,000 on purchases within 3 months from account opening; worth $750 in travel if redeemed for a fixed-value, or potentially much more when transferred to airline partners
- 2 Miles on every purchase
- Fee credit for Global Entry or TSA Pre✔® (up to $100)
- No foreign transaction fees
- $95 annual fee
- 2 Miles per dollar on every purchase, every day. 5 Miles on hotels and rental cars booked through Capital One Travel.
ALL points are currently worth ~2.23 U.S. cents, depending on the conversion rate of Euro-to-USD. If 1,000 Capital One points convert to 500 Accor points, you will get US$0.0111 of value per transferred Capital One mile (1.11¢). Provided Euro-to-USD remains above 1:1, you'll get at least 1¢ per Capital One mile transferred.
It’s more challenging to earn Accor points in the U.S. than with hotel programs that have domestic co-brand credit cards. However, the option to transfer Capital One Miles makes the program much more useful.
Earn Accor Points With Airline Partners
One exciting opportunity for earning ALL points without hotel stays is its partnership with Air France / KLM FlyingBlue. Whenever you fly with Flying Blue or stay with Accor (booked as an ALL member), you can double dip by earning points and miles in both programs! You need to be registered with both programs and opt-in to earn FlyingBlue miles on the Accor website.
Although it is possible to transfer points from various airlines to ALL, the rates are not favorable. These transfers only make sense if you have some orphaned miles in a program you never use.
For those based in France, ALL does have shopping bonus opportunities, as well. And, even if you’re not staying at an Accor property, you can earn ALL points at participating restaurants worldwide by adding your credit card number (similar to some of the U.S. dining programs, but on a smaller scale).
How to Redeem Accor ALL Points
Unlike traditional hotel programs, Accor is a revenue-based program, and points have a fixed-value in Euros. There is a minimum redemption of 2,000 ALL points, which equates to a discount of €40 against your stay (effectively €0.02 per point). As of the publishing date, this is a value of ~2.23¢, but it will always vary with the local currency you use to pay your bill.
Book Hotels With Accor ALL Points
Because ALL points are fixed-value, you won’t find a traditional award chart like you might expect from other hotel programs. You can book online directly and apply your points to the cost of the stay during booking. For every 2,000 Accor points you redeem, you receive a €40 discount on the cost of your stay.
One unique quirk of Accor is that you can pay for a part of your stay with your points, provided it’s not prepaid. In my experience, paying part of a bill involves the hotel computer system initiating account verification via an SMS code that you must read back to your hotel specialist. While I appreciate this extra level of security, you’ll want to do this in advance of a quick departure or otherwise leave yourself additional time at check-out.
The exception to Accor's standard redemption rate is OneFineStay, Accor's luxury private rental brand. Points are worth a touch under €0.0139 (US 1.55¢), which you redeem for a OneFineStay gift card that is valid for one year.
Transfer Accor Points to Airline Partners
If you don’t expect to use Accor points for a future hotel stay, airline transfer partners provide an excellent alternative use. With 30+ partners, the majority of which transfer at 2:1, transferring points to airline partners can provide plenty of value.
You can also transfer to most Accor airline partners from flexible rewards, such as Membership Rewards and Ultimate Rewards. There also exist some unique Accor airline partners that present top value, including Korean SKYPASS. You can transfer ALL points to SKYPASS at a ratio of 2:1, starting at 4,000 ALL to 2,000 Skypass miles.
A few partners transfer at 1:1. Iberia is the most interesting of these, particularly given its sales and transfer bonuses, with transfers starting at 3,000 ALL points to 3,000 Iberia Avios. Other 1:1 transfer partners include Qantas and Finnair (from 2,000 points) and Virgin Australia’s Velocity (from 4,000 points).
To see a full list of Accor airline partners, check out further details here.
Flexible Points & Cash Bookings
For many travelers, using a travel portal, redeeming points for a statement credit, or booking through a program like American Express Fine Hotels and Resorts (for higher-end properties) may be a better choice than using ALL points.
Although you won’t earn Accor points booking through the Ultimate Rewards portal or the Citi ThankYou portal, these can potentially offer great value for Accor stays when you’re not chasing status or points.
With select Capital One cards, you can book stays directly with Accor and redeem points for a statement credit in the amount of the charge, as well as transferring points directly to ALL.
At face value, transferring Capital One Miles appears to be more lucrative than using the statement-credit option—$.023/point vs. $.020/point.
However, booking direct and using Capital One miles for a statement credit means you earn both Accor points and Flying Blue points for stays booked through Accor — which makes the statement credit more lucrative. This assumes you can make use of the additional earned points.
If you currently have an The Platinum Card® from American Express, it’s worth checking out if a property you want to book participates in the Fine Hotels & Resorts program (FHR). While prepaid FHR stays will earn you 5x MR, a non-prepaid FHR stay is typically treated as a direct booking. You'll also earn Accor points, Flying Blue points (assuming you’ve registered), and the FHR benefits for the specific property.
Best Cards To Use for Accor Stays
Though Accor doesn't have a U.S. co-brand card, there are plenty of ways to maximize your stays.
For higher-end properties, you’ll want to consider at least booking through American Express Fine Hotels & Resorts or similar programs available with other premium credit cards.
Personally, at all levels of Accor hotels, I usually find the best pricing and package add-ons by booking directly with Accor (or the specific brand) under my ALL membership. In this case, I use a Chase Sapphire Reserve®.
When not booking directly through a program such as Amex FHR or redeeming for a statement credit, you can also put the hotel spend toward the welcome offer on a new card. This is particularly useful if you have your heart set on one of its iconic, boutique properties.
Accor Live Limitless Rules & Policies
Accor has a Best Rate Guarantee, but it’s only good within 24 hours of booking when another (non-Accor) website has the exact room type and conditions.
You can book for others using points or cash, but these stays will not earn additional night or spend credits towards status or collect points, unless you are also lodging at the hotel. You must stay on a paid rate and book under your account, paying under your name and Accor number for both rooms.
As noted above, Diamond status allows the gifting of Gold status to one individual per year. In some cases, this might even be a better gift than points for a stay!
Cancellation policies for bookings depend on the specific rate terms. Check the cancellation terms on Accor’s website when you book.
Accor Live Limitless isn’t a prominent program in the U.S. This is partly due to its small domestic footprint but also because it’s more challenging to collect Accor points than those from U.S. hotel programs.
Who can leverage the most value from Accor Live Limitless?
- Big spenders — for the ability to move up through loyalty tiers based solely on spending at chosen properties.
- Members who prefer fixed-value points — ALL is simple to understand and provides you a guaranteed return for your points. If you also use fixed-value points for a statement credit, you can earn both Accor and FlyingBlue points while using your rewards to pay for your stay.
- If you primarily travel to Europe or Asia — Accor has a significant footprint in these two regions, particularly in areas that aren’t serviced by other chain hotels.
Accor Live Limitess FAQ
Do Accor Live Limitless points expire?
Yes. Accor points (known as ALL points) expire after 12 months of no activity. Due to COVID, points expiry has been temporarily extended to December 15, 2022 for all members with status above "Classic".
How many Accor (ALL) points do I need for a free night?
The number of points needed for a free night depends on the cash price of the property. ALL points are fixed at a rate of 2,000 points to €40; however, the value varies with the exchange rate and currency used to book the hotel when outside the Eurozone.
What are Accor hotel points worth?
Accor (ALL) points are fixed to a Euro value of 2,000 ALL to €40. The value of Accor points transferred to travel partners may vary.
Where can I use Accor Live Limitless Points?
Accor features over 5,200 properties in more than 110 countries. You can find a full list of Accor brands and links to participating hotels in this post.
Does Accor own Fairmont?
Yes. In 2016, Accor completed their acquisition of Fairmont, Raffles, and Swissôtel.
What is the difference between Le Club Accor and Accor Live Limitless (ALL)?
Accor Live Limitless replaced Le Club Accor as the loyalty program for AccorHotels at the end of 2019.
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