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Jess Farley

Chief Compliance Officer

Jess joined the AwardWallet team in early 2016 as a member of the writing team. Hailing from New Zealand, Jess discovered points and miles while traveling full-time with his wife and son, utilizing rewards to reduce travel costs and relying on credit card perks to make travel more comfortable.

His extensive knowledge of frequent flyer programs was acquired through hands-on experience, research, and many hours behind the keyboard helping design and implement AwardWallet’s backend tools and compliance systems.

When not immersed in his work at AwardWallet, you can find Jess running trails, cooking up a storm, wakeboarding, and traveling with his family. Jess is currently based in the idyllic Sunshine Coast in Queensland, Australia.

Latest Posts
How to Use Chase Trip Delay Insurance to Get Reimbursed for Flight Delays
How to Use Chase Trip Delay Insurance to Get Reimbursed for Flight Delays
36

Flight delays are inevitable when traveling by air. Planes get held up by weather, mechanical, or personnel issues, or you may get bumped due to the flight being overbooked. But, provided you pay with the right card, you won’t have to rough it in the departures lounge or wear the outlay of an expensive airport hotel. If you hold a Chase travel card, it’s likely you have access to some of the best Trip Delay protection available, provided you follow all the steps listed out below.

Jess FarleyAndrew Kunesh
Jess Farley & Andrew Kunesh

Reviewed by Tyler Glatt

Can You Use Credit Card Travel Credits to Pay Award Change and Cancellation Fees?
Can You Use Credit Card Travel Credits to Pay Award Change and Cancellation Fees?
37

One of the frustrating aspects of award travel is often needing to book well in advance to get the best price with your points and miles, knowing that your plans might change along the way. And some programs will charge you (handsomely!) if you have to make these changes. But if your credit card has travel credits, can you use these to cover the award change and cancellation fees?

Jess FarleyIan Snyder
Jess Farley & Ian Snyder

Reviewed by Tyler Glatt

Bad Flight or Subpar Stay? Here’s How To Get Fair Compensation From Airlines and Hotels
Bad Flight or Subpar Stay? Here’s How To Get Fair Compensation From Airlines and Hotels
26

Exploring the beauty of a foreign country, flying to exotic locales in luxury, sampling outlandish foods, and opening yourself up to new experiences are the best parts of travel. However, reality can sometimes fall short of our expectations, and there are valid situations when travelers need reimbursement. If you've wondered how to get fair compensation for a bad hotel stay or a problematic flight, follow these nine steps.

Skye ClassJess Farley
Skye Class & Jess Farley

Reviewed by Ryan Smith

Earn As High As 80,000 Delta SkyMiles® Plus a $250 Statement Credit with the Delta Gold Card
Earn As High As 80,000 Delta SkyMiles® Plus a $250 Statement Credit with the Delta Gold Card
0

The Delta SkyMiles® Gold American Express Card is offering as high as 80,000 bonus miles, plus a $250 statement credit after you spend $3,000 in eligible purchases on your new Card in your first 6 months of Card Membership (apply and find out your offer, welcome offers vary and you may not be eligible for an offer; offer ends 11/4/2026). Whether you're a casual Delta flyer or looking to build your miles for future international travel, this card provides an affordable and effective entry to the SkyMiles ecosystem. If you want to earn SkyMiles while enjoying valuable travel perks like a free checked bag and priority boarding, this card is an easy choice.

Jess Farley
Jess Farley
Score Up to 80,000 Bonus Points Through Southwest Airlines Rapid Rewards Card Offers
Score Up to 80,000 Bonus Points Through Southwest Airlines Rapid Rewards Card Offers
12

Southwest Airlines is regularly praised for its top-value airfares, flexible travel rules, and the many destinations it serves. Simply, there's a lot to LUV about Southwest. And if you fly the airline with any frequency, it's worth considering the benefits of adding a Southwest co-branded card to your wallet. Not to mention, you can earn a stack of Rapid Rewards points when you apply for one and meet the minimum spending requirements. Let's examine the benefits of the Southwest cards to see if one is right for you.

Jess Farley
Jess Farley

Reviewed by Tyler Glatt

How Many Rewards Points or Miles Does My Credit Card Earn?
How Many Rewards Points or Miles Does My Credit Card Earn?
57

Knowing which credit card to swipe when making a purchase is key to maximising the points and miles earned for award travel. If you hold an array of rewards cards in your wallet, the decision is complicated by each card’s earn rate and bonus categories, and whether the rewards earned are fixed-value points, some form of cash back, airline-specific miles, or flexible points that transfer to travel partners.

Jess Farley
Jess Farley

Reviewed by Ryan Smith

Citi® / AAdvantage® Platinum Select® Card Review: Free Test Drive, Fair Benefits
Citi® / AAdvantage® Platinum Select® Card Review: Free Test Drive, Fair Benefits
8

The Citi® / AAdvantage® Platinum Select® World Elite Mastercard® offers travelers a free checked bag, preferred boarding, and the chance to earn AAdvantage elite status just from spending on the card. Plus, the card is currently offering a solid sign-up bonus of 80,000 bonus miles and a waived annual fee for the first year. Here's our full review to help you decide if it's a good addition to your rewards portfolio.

Mark JacksonJess Farley
Mark Jackson & Jess Farley

Reviewed by Ryan Smith