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According to The Points Guy, you can use The Platinum Card® from American Express, and The Business Platinum Card® from American Express, to access Eurostar Business Premier lounges in Europe. This perk has long been available to holders of the European version of the American Express Platinum card, which can be used to access Eurostar Business Premier train lounges in London, Paris, and Brussels. While this is a benefit of the European cards, by not being a benefit of the US cards, your mileage may vary.
What You Get
- Only the cardholder is granted access to the lounge – No guests are allowed
You can access the following lounges:
- Eurostar Business Premier lounge at London St. Pancras International Station, Ebbsfleet International
- Eurostar Business Premier lounge at Paris Gare Du Nord
- Eurostar Business Premier lounge at Brussels Midi/Zuid
How The Three Lounges Stack Up
Having used all three lounges in the last 18 months, by far the nicest and most spacious is at Paris Gare Du Nord. The London and Brussels lounges are much smaller due to the architecture and size of the buildings. The Paris lounge, in particular, offers a better experience and a wider choice of food and drink than a lot of airport lounges, including many Priority Pass lounges.
Our Take
Accessing the Eurostar lounges can be a life-saver if you need some peace and quiet to catch up on some work. This is especially true in London where the entire departure area is relatively small and has one small establishment serving food and drink (Café Nero), which tends to have massive crowds at peak times. Even though the London Business Premier lounge is small, compared to what’s going on outside it’s an oasis of calm at peak times.
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Figured I’d get to Gare du Nord early for my 1:30 train to Paris and use the lounge. I arrived at 10:45. The French woman at checkin got to use what seem to be the favorite words of all customer service people in France: “It is not possible.” Maximum of two hours before departure…
I tried to iré using my Amex platinum business and I got refused. They said is only for American Express platinum only users . Business users not taken
How do they know US vs euro card?
Do they verify Eurostar BP? What if I am taking SNCF? How about using it as an arrival lounge?
I called Amex in the end and the travel team confirmed this, personal platinum only. I was advised that if I need this benefit I should reapply for the personal card and cancel my business platinum charge for a pro-rata refund. Seems crazy to me that the business card would be the card refused since I travel mostly for business (as I imagine most people do), but there you go.
The report from Geldie speaks worry.
Not true for Corporate Platnium Charge UK atleast. I was refused access and told personal cards only. And there was me picking the business over the personal because “it has slightly better rewards, insurance and accesses”. Also found in the first month that the boingo access is gone too, though still being advertised on the website when I registered.
Howie, the best part of it is getting away from the crowds in the rest of the terminal. I have a few Eurostar sectors a year and only have Amex Gold at the moment. This might just tip the balance in favour of upgrading.
It is disappointing that access does not include guests, but the one time that I was in Gare du Nord, I was by myself. (If you don’t count the two guys who kept following me around trying to scam me by asking me to give them change for a large bill. Though access to the lounge would have let me get away from them also.)
@Jacqueline says: “Thanks for posting this information, got a booking so will use my Platinum.”
Nothing like having an existing itinerary, reading the blog and seeing that you can effortless claim a nice perk when you head out! 🙂
That’s a nice benefit! Good to know.
As others have mentioned, this benefit is most valuable for single travellers.
What do you like most about the Eurostar lounge access?
Good perk, thanks for the info
Have you had a chance to experience lounges as a benefit of the Amex Platinum and its sister cards? Which one(s) are your favorite?
good to hear about both the options and the bad reviews on twitter
This is a good perk. Thanks.
Platinum card is getting better and better I think the plat card and chase are running neck and neck
It is a shame there is no guests allowed, but from what is mentioned above the lounges sound quite small.
Good to know! Too bad guests are limited to card holder only.
Another good reason to get the AMEX platinum card 🙂
Nice extra benefit!
I did not know either. Thanks!
this is a nice perk to have for the platinum card holders.
I assume they’re nicer than the Amtrak lounges.
It is too bad there is no guesting policy like Priority Pass. It lessens the value of the benefit.
This seems unfair to holders in America
thanks for the info
lol this is a nice perk.
Great post!
Should have added:although we’ve always had a good experience, if you follow Eurostar on twitter, the entire feed is their passengers complaining about service interruptions, lost seat assignments, and broken bits in the carriages… it would be funny if it weren’t true!
nice perk!
Thanks for posting this information, got a booking so will use my Platinum.
This is worth knowing. Eurostar terminals are basically cattle yards and lounge access makes a big difference. Another factor to consider in my toss-up whether to upgrade my German Amex Gold to Platinum.
Because of the limited space, during peak time you are allowed to enter in the area (scan the ticket bar code) only a limited time before the train departure.
If you enter in the lounge for just 30 minutes the benefits are limited in a certain way.
I will try that in a couple of months.
By the way, it is Gare du Nord, not Gard du Nord!
Good spot, fixed thanks!
Well that’s interesting. Never heard this before. Been to the Paris station a couple times before and never even knew there was a lounge there. Never looked.
Appreciate this.
That’s useful to know. Thanks
A good add on for European travelers.
Neither did I!
I’ve only ever gone Business Premier on Eurostar, so always enjoyed lounge access… still, nice to know that on the off-occasion a lesser fare might be purchased, there’s still a way to have lounge access. It would be nice if Priority Pass would enter this arena as well.
Are there coming more and more perks to Amex?
Thats really cool!
This is a nice surprise perk!
I love this perk!
great info
Nice benefit.
What a bonus!
Thanks, I didn’t know about this perk with Platinum.