AwardWallet receives compensation from advertising partners for links on the blog. Terms Apply to the offers listed on this page. The opinions expressed here are our own and have not been reviewed, provided, or approved by any bank advertiser. Here's our complete list of Advertisers.
Offers for the Chase Freedom®, United MileagePlus® Club Card, Chase Slate®, United℠ Explorer Business Card and The Ritz-Carlton™ Credit Card are not available through this site. All information has been independently collected by AwardWallet and has not been reviewed or provided by the card issuer. Some offers may have expired. Please see our card marketplace for available offers.
When we reviewed the best credit cards for price protection, Chase cards came out on top. Sadly this will no longer be the case. Chase has quietly eliminated price protection and return protection from nearly all of its cards. When you visit the landing page of most Chase cards and click on Service & protection or Travel & purchase coverage, you will no longer see either benefit listed as a card feature.
What Changed?
The loss of Price Protection and Return Protection means you will no longer be able to:
- Claim back the difference if you make a purchase and see a lower advertised price within 90 days. The coverage was limited to $500 per item, and $2,500 per year
- Claim back $500 per item and a maximum of $1,000 per year on items the store won’t take back
Cards Losing Price and Return Protection
The following cards no longer offer Price Protection or Return Protection:
- Chase Freedom®
- Chase Freedom Unlimited®
- Chase Sapphire Preferred® Card
- Ink Business Preferred® Credit Card
- United℠ Explorer Card
- The Hyatt Credit Card
- United MileagePlus® Club Card
- Chase Slate®
- United℠ Explorer Business Card
Cards that Still Have Return Protection
- Chase Sapphire Reserve®
- United Club℠ Infinite Card
- The Ritz-Carlton™ Credit Card
When Did the Change Take Place?
Changes to price- and return protection took effect for most cards on June 1, 2018.
Our Take
Although it's nice to have coverage in case you need it, this isn't the type of benefit that should have a big impact on which cards you use for everyday purchases in most situations. Over the long term, you'll gain more value by using a card that earns valuable rewards that you'll be able to turn into cheap travel in the future.
The comments on this page are not provided, reviewed, or otherwise approved by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.
I will start using my Barclays for everything now since Chase and Discover eliminated price and return protection. What a joke..
What makes me mad about this is all of this started most likely due to apps coming out tracking price changes for customers. So basically the credit card companies are happy to offer a benefit as long as you dont use it. Once everyone starts using it then they do away with it.
I cannot wait for cryptocurrencies to mature further so that more and more companies use them. I will be all too happy for big banks to become a thing of the past.
Disappointing that they are dropping these benefits, hopefully other banks do not follow suit.
Well, sadly, not surprising… What’s next?
Hope that purchase protections and extended warranty won’t disapear.
@NM says: “Time to steer more merchandise purchases towards Amex and Citi…”
This needs to be everyone’s mantra. Stay engaged and move when appropriate, to reward those cards offering quality benefits.
darn it. oh well…
In terms of devaluations, this one is not so bad.
I, sadly, didn’t use this so no worries for me. It’s sad to lose a benefit though.
I wonder if they’ll replace it with something else?
Quite upsetting — it’s clearly due to the rise of automated services like Earny, etc.
I just wont be using my chase cards to make any purchase that price protection or return may come into play.
Is it just me or has Chase seemingly lost a step these last couple of months? This isn’t the first customer benefit they’ve dropped and combined with the new restrictive rules on the Southwest cards, I’m starting to wonder what’s up.
Lost a step? Not a bit. They’re protecting their business and spending money where it makes sense. They’ve likely dropped these benefits due to the cost and the benefit they’re seeing their members receive.
Thanks. I am going to re-check a few large purchases now.
A benefit I read about but never thought about after. It probably would have been useful at some popint. I have to check my other cards for what they might offer in this area.
hugely disappointing. i’d seriously reconsider using chase for everyday purchases after this.
this sucks big time
Gee, what a surprise. Another devaluation. Sucks.
I’ve never used either of those options with my Chase card, but it’s (was) nice knowing it was available….
I wonder why all of a sudden they’re dropping the price protection benefit.
Maybe the cost of this benefit was too high?
I’m guessing it is solely a cost / benefit analysis. If not enough members are using it and Chase is paying for it — why keep it?
Shame. Return protection and extended warranty are two of my favourite perks.
I agree with the previous poster who said that although it is a great benefit, it is one that I have never used and would probably never think to use. For buying goods, I always use my Amex Blue for Business to get 2X points.
So if any benefit had to go away, this is one I’m willing to do without. That being said, devaluation of benefits is never a good thing.
A benefit that probably wasn’t widely used, yet expensive to administer.
I will still keep my CSR. Does Citi Thank You Premier or Delta Amex Gold offer better price protection?
take a look at the linked article that explains price protection policies across various cards.
Sadly I was going to claim a price protection this morning.
What is sad about this? You still can. Go claim it.
Extremely disappointing, but I understand the business reasons behind it. While I only used it once, I appreciated it.
This is extremely disappointing. Time to steer more merchandise purchases towards Amex and Citi…
Thanks for the information.
Definitely a downgrade
This is unfortunate. I have personally benefited from this.
Another benefit devaluation. When one starts, the rest usually follow suit.
A source of potentially amazing savings if one can/has ever taken advantage of it, but truthfully, and probably to my detriment, I never have, nor was it ever really on my radar to begin with.
The travel purchases cover being eliminated is not good, time to reconsider other options.
A slight blow as a good option on these cards.