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In the weeks since the implementation of the electronics travel ban, airlines have been coming up with various ways to mitigate the effect on passengers in general, especially those flying in premium cabins. First, Emirates offered a gate check service for large electronic devices, subsequently, Qatar and Etihad have upped the ante, with schemes to lend passengers in premium cabins laptops, and iPads.

Emirates has now joined the fray and is offering passengers Microsoft Surface tablets to use on their flight. Passengers will be able to place their work on a USB stick and then use the Surface tablet which comes pre-loaded with Microsoft Office 2016 to complete any work.

Emirates A380 Landing

The complimentary service is available to all premium cabin passengers on non-stop flights from Dubai to the US. The service is not applicable to Emirates flights from Athens and Milan to the US as they are not subject to the electronics’ travel ban.

Our Take

This travel ban is requiring airlines to get creative. Not having access to personal electronic devices can be a significant impact on productivity for the business traveler and this is another great innovative customer service focused move by Emirates, which aims to minimize disruption to passengers. Hopefully, this service combined with the gate check service will reduce to a minimum the inconvenience facing passengers due to the electronics ban.

Source: Emirates

Emirates Introduces a New Way to Deal with The Electronics Ban
5 (100%) 5 votes
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Comments

  • Binita Patel says:

    Great job from Emirates and the other ME3 carriers to be innovative!

  • Adam Parsons says:

    The better airlines in the game are always trying their best usually to satisfy their customers. The likes of BA seem to be doing a good job of the reverse at present.

  • Alessandro says:

    Great way to solve the problem introduced by ban.
    Anyway I think that ban will produce a reduction in ticket sales for travellers, that should preferr EU company

  • As good as the initiative is, it is too bad that it has come to this due to threats.

  • Doesn’t really solve the problem for people needing their own devices to access company email, files etc. nice but kind of useless unless you just need to check a web based email.

    • I agree sometimes you need to work on your own laptop (if it is real work and not fun).
      So, also for security reason, I wouldn’t work on another device.

  • Paul Milligan says:

    Great job by the ME3 airlines. Responsive and innovative. If you need your own files use cloud services.

  • It is a very clever response by the airlines to keep the inconvenience to passengers to a minimum.

  • I’ve been hearing about airlines offering tablets on board for customers. I’m liking this concept.

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