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Emirates is consistently ranked among the best airlines in the sky, and with good reason. Between the glitzy cabin decor, the onboard showers, and fantastic in-flight service, its premium cabin product has long been the poster-child of first-class travel.
Unfortunately, this first-class experience comes at a significant price, even for award redemptions. As I previously wrote in my guide for the best uses of Emirates Skywards Miles, Emirates has been known to charge astronomical carrier-imposed surcharges on premium-class redemptions, regularly exceeding $1,000 per round-trip. However, that may have just changed.
As shared by One Mile At A Time, recent searches on Emirates' site are displaying a massive drop in carrier surcharges across the board—with some cuts as great as 90%!
Unfortunately, these changes come with a catch. Along with the massive reduction in surcharges, Emirates has seemingly cut Business “Saver” awards, now only displaying the more expensive Business “Flex” availability.
Emirates Skywards
In the past, Emirates Skywards has been a quirky program to deal with. While it offered spectacular award pricing for travel with certain partners, it's consistently paired with inflated award pricing and surcharges for travel on Emirates' aircraft.
For example, a one-way first-class redemption on Emirates' fifth-freedom route between New York (EWR) and Athens (ATH) previously cost 85,000 Skywards Miles and $520 in surcharges. However, if you search now, the same itinerary only costs 85,000 and $40!
We've previously noted that round-trip redemptions typically have access to less expensive “saver” or “flex” award types. So a round-trip on the same itinerary in first-class previously cost as little as 135,000 Skywards Miles—as opposed to double the one-way cost of 170,000 miles—plus a brutal $1,135 in taxes and surcharges. Now you can book the same itinerary for 135,000 miles and only $122!
The massive cut in surcharges increases the value of business-class redemptions as well. Emirates has a fine business class product on its Airbus A380's (less so on its B777's), including access to Emirates' iconic onboard lounge.
Business-class availability has historically been excellent, but the surcharges made it a poor value compared to other airlines. Not anymore! For example, a round-trip business class “Flex Plus” award between New York (JFK) and Milan (MXP) previously cost 125,000 miles + $1,135. Now it only costs $116.45 out-of-pocket. That's a savings of almost 90% of the out-of-pocket expense.
The Bad News
Unfortunately, this change is paired with a negative change. A few weeks ago, we were seeing weeks of Saver business class award availability on Emirates' routes. Award travelers could book Emirates round-trip awards between New York City and Europe for just 90,000 Skywards miles round-trip with over $1,000 in fees.
We were optimistic that this award availability would still be available, but with lower fees. Right now, I'm seeing zero availability showing for Business Class “Saver” awards. This could be an unfortunate change if it turns out Emirates is permanently doing away with this award level. Thankfully economy “Saver” and first-class “Flex” appear still intact—at least for now.
If you want to price out how much awards should cost for an itinerary, Emirates offers a Miles Calculator for its Skywards members. This calculator demonstrates the two different award types available for each class of travel:
- Economy Class: Saver (round-trip) & Flex Plus (one-way and round-trip)
- Business Class: Saver (round-trip) & Flex Plus (one-way and round-trip)
- First Class: Flex (round-trip) & Flex Plus (one-way and round-trip)
Earning Emirates Skywards Miles
Emirates Skywards Miles are among the easiest to collect. With the addition of Citi ThankYou points last month, you can now transfer miles from every major point currency:
- American Express Membership Rewards (1:1 transfer ratio)
- Chase Ultimate Rewards (1:1 transfer ratio)
- Citi ThankYou Points (1:1 transfer ratio)
- Capital One Miles (2:1 transfer ratio)
- Marriott Bonvoy (3:1 transfer ratio, with a 5,000-mile bonus for transferring 60,000 points)
Final Thoughts
There are a few things to note. First, even though we've focused on redemptions to and from Europe in this post, the lowered surcharges appear to affect redemptions from any region. Second, Emirates has made no official announcement about this change yet, so this could be reversed at any time. Third, Emirates' on-board service has been drastically cut-back in response to COVID-19. It's possible that the onboard product will return to its former glory once restrictions begin to lift, there's no guarantee.
While the loss of “Saver” business-class awards hurts (if it turns out to be permanent), this is an exciting development from Emirates, overall. The ability to book its renowned premium products without paying an arm and a leg in surcharges dramatically increases the value of the Skywards program.
I'm mainly excited about the new ability to book a first-class award to Europe at a reasonable price—something that is typically impossible to do without booking last minute.
Is Emirates first-class in your future now that the surcharges are more reasonable?
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Usually I don’t think Emirates Skywards gives good award possibilities.
The only exception is for people who earn lot of miles (credit cards or business flights) and so they could redeems miles in a business ticket with Emirates which is one of the best in the market.
I would think they still have great service and quick check in and a nice comfortable ride. It’s nice to have a little relief but I wish it was there to stay oh well. I don’t really have plans right now to travel with them. maybe it’s a test to see if it’ll benefit them? Either way it’s good to see right now.
At least it’s a “positive” new… it will be awesome see it with the full service before covid-19 impact.
Hopefully this is a permanent change and not just an error.
This would be a good deal if on-board service operating at full.
The vastly different of levels of service across the many airlines in the world is quite astonishing.
Too bad there’s no business saver availability. I personally haven’t found paying more for first to be a good value for me (I don’t like drinking alcohol when flying and I’m mostly asleep) and usually don’t use points for coach. I hope this is just a temporary glitch.
I’m wondering whether this is just a temporary measure as said above – it might encourage bookings.
I wonder how successful they have been so far with stimulating bookings.
This is a positive change, but Skywards still is inferior to other programs.
For these times good offers are expected to be able to activate the flights.
I’m happy to wait for for the full service. The experience just wouldn’t be the same without it.
I never understand some of these YOLO trips particularly because you sleep for a large portion of the experience. To a true business traveler sleep is very important but to your average person who could never otherwise afford this, I see it as a waste of points when I could take the whole family on vacation instead of a single one-way ticket just for me.
Just my opinion.
Now slashing fees is what I like to see. With the government bailouts of airlines, I hope the airlines show goodwill by getting rid of all these junk fees.
I very much appreciate your logic, but I don’t believe they’ll be in a position to show any goodwill for quite some time, unfortunately.
Airlines should realize that people are not willing to put up with junk fees during these challenging times.
Is it worth it? Depends if you getting lounge access, good hot meals, chauffeur etc… basically pre-covid-19 service levels or not
Fee cuts might be a temporary measure to fill the empty flights up.
I was thinking the same thing. Wondering if it’s going to be temporary. Either way, glad to see it happen!
This is certainly a good thing to encourage people to fly. Especially since their offerings are not up to the pre-Covid standards. It makes sense that there would not be such high surcharges when you can’t get the same benefits. I wish other airline and hotel companies would do the same.
The apartments are probably the most luxurious product yoy could book. Shame they are restricting it
I think that no product will be the same again after the covid 19. crisis, not even the luxurious first class of Emirates. Many of the benefits I had will no longer exist.
Some great deals to be had for some, but I will hold out until the first class service has been restored.
For me, shutting down the showers and bar greatly diminish the value of a first class redemption. I will reconsider if/when they are restored.