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Uber has introduced the ability to lock in your fare when you book your ride as long as you schedule your booking at least one hour in advance. The move aims to allow Uber users a better budget for their rides, especially since they can be significant variance between estimated and actual cost depending on traffic conditions.
A Question Of Price
One thing that has not been clarified yet is how the price will be calculated, and what happens if there are a surge or traffic delays during your ride.
Say you are booking a ride during rush hour a couple of hours before, will the app calculate the price based on the current free-flowing traffic, or will it take into account that your ride will be occurring during a more congested period and adjust the price accordingly? If it is the former, then this could prove to be a way of avoiding surge pricing during peak periods.
If on the other hand the app calculates the fare based on current traffic conditions, and then you're stuck in bumper to bumper traffic for an hour, who bears the cost? Will it be the driver or Uber?
Also, keep in mind, that scheduled rides aren't guaranteed. A driver still needs to be available and take the ride. Unlike a car service or taxi where you could schedule a pickup for 3 am, if no Uber is around, you're out of luck.
Uber is aiming to bring itself in line with its competitors like Lyft, which introduced a similar feature last year. While it is great that you can lock in your fare, so you know exactly what you will be paying, there are still some questions that Uber needs to answer.
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