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In the past, Priority Pass experiences were mostly just restaurants, plus the occasional indoor golf game. Recently, Priority Pass experiences expanded to include even more types of airport experiences. In May 2021, the first two Be Relax spas joined Priority Pass, letting Priority Pass members enjoy a short massage as a member benefit. Since then, several more Be Relax Spa locations have joined Priority Pass — the newest of which are located in LAX and JFK.
Here's a roundup of all of the Be Relax spas that you can access with a Priority Pass membership.
Related: Free Meals, Spa Treatments, Nap Rooms, Even Swimming Pools with Priority Pass
Page Contents
Priority Pass Benefits at Be Relax Spas
Be Relax is a chain of spas located in airports around the world — from Los Angeles (LAX) to Dubai (DXB). Members can receive a variety of services, such as back massages, hand massages, foot massages, etc. Some massages are provided by a masseuse, while others use a massage chair. Available services vary by location, as do hours and restrictions.
Priority Pass cardholders can choose between several massage options. The current services available are as follows:
- Be Back: 30-minute Lounger Massage (a US$38 value)
- Be Back: 15-minute Lounger Massage plus aromatherapy & 02 (a US$38 value)
- Polish change and hand massage: (a US$38 value)
- Be Feet: 10-minute foot massage plus aromatherapy & 02 (a US$44 value)
Long-term Be Relax patrons may note that the “Head Up” massage has been replaced by a “Polish Change and Hand Massage.”
Priority Pass cardholders are responsible for any additional charges incurred. I would also recommend tipping for your complimentary massage, as you would at any other spa — but only if the massage was delivered by a masseuse or masseur. If the massage comes from a machine, there's no reason to tip.
Complimentary drinks are included but are limited to water and tea. Complimentary luggage storage is available during your massage.
Related: Credit Cards for Airport Lounge Access
Be Relax Spa Locations for Priority Pass Members
So far, 20 of the 33 Be Relax spas have joined the Priority Pass network. The only spas not in the airport are at Changi and Muscat. The several Be Relax spas in Doha and Dubai are available to Priority Pass members, but not as Refresh experiences — only retail discounts.
The hours listed below are from the Priority Pass website but could be different on location, as could the availability and eligibility for Priority Pass members. Not all locations allow you to bring a guest, so check ahead if you have a travel companion.
Atlanta (ATL) — Concourse B
- Located after security, near Gate B22 inside the Traveler’s Oasis.
- Open 7 a.m. to 7 p.m. daily.
- 20% discount on additional services.
- Priority Pass also partners with the Minute Suites in Terminal B and The Club in the International Terminal/Concourse F.
Dallas–Fort Worth (DFW)
- Located after security checks, near Starbucks/gate B28 on the left side.
- Open 7 a.m. to 9 p.m. daily.
- Priority Pass also partners with the Minute Suites in Terminal A; Gameway in Terminal B; The Club, Minute Suites, and Be Relax in Terminal D; and Gameway in Terminal E.
- Located after security checks, on the right-hand side after 7-Eleven, next to Gate D21.
- Open 8 a.m. to 8 p.m. daily.
Detroit (DTW) — McNamara Terminal
- Airside – located on the south end of the terminal, near Starbucks at Gate A18.
- Open 7 a.m. to 9 p.m. daily.
- Priority Pass also partners with the Lufthansa Business Lounge in the North Terminal, plus Minute Suites and another Be Relax Spa in the McNamara Terminal.
- Airside – located near the middle of the water fall between Johnston & Murphy & Vino Volo, near to Gate A46.
- Open 7 a.m. to 9 p.m. daily.
Los Angles (LAX)
- Airside – after Security Checks, turn right and Be Relax is located next door to Rock n Brew Restaurant.
- Open 6 a.m. to 11 p.m. daily.
Tom Bradley International Terminal (Recently Reopened)
- Airside – Be Relax Spa is located near Gate 154.
- Open 6 a.m. to 10 p.m. daily.
San Diego (SAN) — Terminal 2
- Airside – after Security Checks on the right hand side, near Gate 27.
- Open 6 a.m. to 9 p.m. most days but closes at 8 p.m. on Tuesday and Saturday.
- San Diego's only other Priority Pass lounge is an Airspace Lounge (also in Terminal 2).
- Airside – after Security Checks, next to Stone Brewery, near Gate 36.
- Open 7 a.m. to 9 p.m. most days but closes at 8 p.m. on Tuesday and Saturday.
New York Kennedy (JFK)
- Airside – near Gate 5.
- Open 9 a.m. to 9 p.m. daily.
- Airside – after Security Checks, opposite Gates 6 & 7.
- Open Sunday–Monday 9 a.m. to 7 p.m., Tuesday–Saturday 7 a.m. to 9 p.m.
New York LaGuardia (LGA) — Terminal B
- Airside – located after TSA Security Checkpoint.
- Open 9 a.m. to 7 p.m. daily.
Philadelphia (PHL) — Terminal C
- Airside – after Security Checks, opposite La Colombe Café, near Gate C18.
- Open 7 a.m. to 7 p.m. Monday–Thursday; 8 a.m. to 7 p.m. Friday–Sunday.
Toronto (YYZ)
- Airside – Be Relax is located after Security, near Gate D37. Domestic flights only.
- Open 9 a.m. to 7 p.m. daily.
- Airside – Be Relax is located after Security in the Transborder Area, near Gate F54. International and in transit flights only.
- Open 9 a.m. to 7 p.m. daily.
- Airside – after Security Checks, proceed to Gate C36.
- Open 9 a.m. to 7 p.m. Monday–Friday; 10 a.m. to 6 p.m. Saturday and Sunday.
London Heathrow (LHR) Terminal 5
- Airside – Be Relax Spa is located near Gate 35.
- Open 8 a.m. to 5 p.m. daily.
- Airside – Be Relax Spa is located near Gate A8.
- Open 8 a.m. to 5 p.m. Monday–Thursday; 8 a.m. to 7 p.m. Friday–Sunday.
Frankfurt Airport (FRA) — Terminal 1
- Airside – Concourse B. Be Relax is located near Gate 23.
- Open 8 a.m. to 4 p.m. daily.
- Airside – Concourse Z. Be Relax is located near Gate 56.
- Open 7 a.m. to 3 p.m. daily.
Should You Use Your Priority Pass Membership at “Be Relax” Spas?
If you have a limited Priority Pass membership, a visit to a Be Relax Spa with your Priority Pass counts as one of your lounge visits. If you only have the Standard plan, you'll be paying $32 for your Be Relax visit (plus the $99 for your Priority Pass membership). You're not saving much by using your pass for the spa.
However, if you have one of the higher Priority Pass memberships (Standard Plus or Prestige), your Be Relax visit will come off one of your free lounge visits and therefore is well worth it.
And there are credit cards that offer Priority Pass memberships as a perk to cardholders. Simply enroll to enjoy this perk. However, while many credit cards offer Priority Pass memberships, not all of them can be used for spa (or restaurant or golf, etc.) locations. Access is for lounges only on some memberships.
For instance, Priority Pass memberships through Amex cards exclude “non-lounge experiences” by default. Some “experiences” — like Minute Suites — are still available to Amex cardmembers, though Be Relax spas seem to be excluded. Likewise, Capital One recently eliminated access to “non-lounge airport experiences” for Capital One Venture X Rewards Credit Card cardholders. In the FAQ, Capital One specifically states that “restaurants, bars, spas, gaming, and cafes” are no longer part of the lounge benefit.
If you'd like to visit Be Relax spas with your Priority Pass membership, consider a membership from one of these credit cards:
- Chase Sapphire Reserve®
- UBS Visa Infinite credit card
- Capital One Venture X Business
- Citi Prestige® Card (no longer open to new applicants)
- The Ritz-Carlton™ Credit Card (no longer open to new applicants)
Priority Pass memberships for these cardholders do not exclude spas or other non-lounge elements of Priority Pass.
Our Take
As a professional Thai massage therapist myself, I can vouch for the benefits of getting a massage and O2 treatment before a flight. If you experience physical discomforts on flights, I would highly recommend getting a massage — and that's easier now if you have a Priority Pass.
Over time, we have seen the number of Be Relax spas available to Priority Pass holders increase from six to 20. Only the Belax Spas in Changi, Muscat, Doha, and Dubai are not available to Priority Pass members. We'll see if that changes in the future, but it's great that more companies are getting on board with Priority Pass.
Would you use your Priority Pass lounge visit for a Be Relax Spa?
The comments on this page are not provided, reviewed, or otherwise approved by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.
Wondering if my app says that I got unlimited visits with the infinity symbol on it, can I get unlimited massages?
Perhaps! Just keep in mind that individual lounges may have restrictions – like only using one Priority Pass visit per day. However, others may be happy to keep swiping your card.
That is not bad getting a massage before flying out to your destination
I agree that this is a wonderful benefit. Looking forward to availing these services — just waiting for my company to start flying us again for in-person meetings..
This is really great to see and I can’t wait to avail myself of the services.
So has anyone actually tried a be relax treatment?
I need to remember this benefit of priority pass. This might be a nice way to pass the time during a long layover. I’ll have to check to see if these experiences are mentioned in the Priority Pass app. That would be an easy way to remember that it’s an option.
The wellness options broaden the appeal of the program for sure.
Love the priority pass concept, hate the fact that alot of the lounges are copacity controlled.
I’ve had massages in lounges at several airports when travelling in Asia and I can definitely say that it helps a great deal on long haul flights or just when you are doing a lot of travel in a short space of time. So it would be great to get more of the spas into the Priority Pass program.
getting yourself a massage on a travel day is priceless
Nice spots to relax waiting for you flight. Thanks
Capital One’s new Ventura X card also offers unlimited visits.
This is a great benefit! After a long flight just taking a shower we already feel relaxed, imagine with a massage? Amazing!!! Thanks for the information!
this is great, nothing like a good massage to destress before a flight, can’t wait till they open more up more locations
I can’t wait to travel again! I miss the whole experience, from the priority pass lounges to the flight food, I want to listen people talk in another language haha
Like many of us, you understandably have a serious case of cabin fever! For a time, however, I’m afraid you’ll hear less different languages. 🙁 While America has been lucky enough (wealthy and priviledged enough) to get lots of vaccinations done, I’m afraid most other countries are behind us. But, it will only get better from here!
Very helpful information. We have priority passes but never really use them since we typically use the airline specific lounges. Knowing about the spa access and spa treatments is very helpful. I didn’t know the prices were that reasonable. Looking forward to my next massage during my layover! Thank you.
My husband holds a Priority Pass card issued by Santander bank. I wonder whether I could access to these spas and enjoy the
ride, even though extra fees might apply. How can I find it out?
I recommend calling the bank to ask. Or, you should be able to check your card’s term and conditions.
You can also add your account number to the Priority Pass app. If your membership grants access it will show as an available option at those airports.
I don’t think I’m looking for that when travelling. Usually there is no much time between flights, and I would be more stressed of the time than enjoying Spa. Instead, I would prefer more options for food, work space, and even open space to look at the planes.
Wow, this is a great new feature. This would be perfect. And prefered to some of the more spartan lounges out there.
Not something I’m looking about when traveling.
I would prefer more lounges to go and more important don’t be refused the entry such as a second class traveler (well this is not the case now but was happening before the pandemic situation arrived).
What a great benefit!! A relaxing massage after a long trip its a dream!!!
This would be a great new perk if they added more locations.
This is great news, but I’m confused about the priority pass version via Amex platinum. Will the platinum card members priority pass members get access to the spas?
If so this is a great added benefit.
That’s still unclear. As an Amex Platinum cardholder myself, I’m looking out for reports from travelers who test it out.
I think this benefit is the one that finally puts me over the edge to purchase Priority Pass.
I have my Amex PP linked to the app and like airport restaurants this experience does not show as an option for DTW.
This is an amazing opportunity for anyone who wants to relax and have a peaceful time especially after those long flights that make you feel tired. What’s more, having the chance to go to a spa after spending several hours on a not so comfortable sit on the plane, can make your day better and help you relieve any pain you may have, such as: headache, backpain and even stomach ache.
Personally, I have experienced swollen feet after flights and things get worse when I have to make connections. So, having a Spa at any of the airports mentioned above such as: SAN, can save your life!
Need more information on whether Platinum cardholders can use this but it sounds like a great idea during a long travel day!
Ooh, I’d always seen Priority Pass listed as a Chase benefit but had never actually stopped to look up what it was or what its benefits were….
it’s good news for any that has access. I have my access thru Amex so I’ll miss out but I don’t spend enough time in an airport to get a massage, etc. I just don’t see using any exercise, massage, etc really at an airport. Maybe yoga, if I have an irop.
Great news! How do you tip the therapists? Can you still use the credit card (like in those Priority Pass restaurants)?
That’s a great question! It will be interesting to see if they would be able to generate a $0.01 bill for you to be able to tip on. Otherwise, we might actually have to carry cash :-/
It would definitely be great to be able to tip through the app. I touch cash as little as possible.
Anyway, I appreciate the non-lounge benefits PP is offering.
What a healthy alternative. Fantastic!
Wow. This is great news. Will have to try this out.
Seriously?? I was just in San Diego four days ago! Ugh.
This is amazing! I think nowadays people are paying more attention to the fact that after long flights, your body needs to relax and you should have a peaceful moment to start the trip better!
I like the idea very much!! I hope this service will be available in more airports soon.
A 30-minute massage after a long flight would be great.
I did just check the PP app and it does state the guest allowance is based on lounge allowances but only up to 1 guest (if I’m reading that correctly when looking at DFE). So with the Chase Reserve card that allows 2 guests to most lounges, only 1 guest would be allowed at the Be Relax. I could be misinterpreting but that’s what it looks like.
Nice catch there! You’re reading that correctly. I’ve added that detail to the post.
I can definitely see myself using this benefit on a long layover in Dubai or elsewhere. Thanks for the heads up!
This is great news for PP. Do we know if guests will be allowed similar to lounges? Say traveling with a spouse does the spouse also qualify?
I see that you answered your own question 🙂 Indeed, you can bring up to 1 guest for free if your membership allows it.
Which “level” of Priority Pass do you get as a Chase Sapphire card holder?
Chase Sapphire Reserve cardholders get a Priority Pass Select membership – which isn’t a membership tier that general travelers can purchase. This membership allows unlimited visits for the cardholder and up to 2 guests.
I guess this is an added benefit but I do not want to really stay any longer than I have to at the airport.
Wow! I hope this expands. SAN used to be my home airport. I definitely would have used this.
Wow, I am craving for a 30-minute shoulder and back massage. 🙂
Me too!
Crystal® Visa Infinite® Credit Card only allows 1 guest and you must pay for other guests. The UNLIMITED GUEST benefit ended last year. I have the card City national Bank Crystal® Visa Infinite® Credit Card.
Thanks for the heads up on that! I have corrected the chart now.