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Did you know that you can easily find out when any account was last updated? Click the + sign next to the account and review the “Last successful update” date.

Tip of The Day
Did you know that when you delete a travel segment from your Trips timeline, we simply hide it, so that it doesn't automatically import again. If you ever wish to recover that segment, click Show Deleted Segments.
Screenshot of an AwardWallet Trips timeline highlighting the option to click "show deleted segments"

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Comments

  • JAXBA says:
    December 17, 2018 at 11:14 am

    On some of my family member’s accounts, the next account update states: ‘Turned off’ and then when I hover over that text I get a tool tip stating:

    ‘Unfortunately it is not feasible to turn background updating on for this account. Please update this account by pressing the ‘update’ button.’

    My own accounts for the same airline/hotel don’t have that issue. Why are these turned off? How isn’t it feasible to do the same thing that happens on my own accounts?

    Reply