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United has reintroduced booking Singapore awards online, which is long overdue after it suspended the option back in 2013. This change caps a busy couple of weeks for Singapore after it announced relatively decent redemption options on Alaska flights. This is a significant improvement on the current situation, which required bookings to be done over the phone, and potentially incurred a phone booking fee.
No Change To Singapore Award Policy
One thing to remember is that Singapore is still as stringy as ever with its partner award space — especially first class awards, which you'll only see available when booking directly with Singapore KrisFlyer. However, there is a decent amount of economy award space, and in some instances, you can pick up Singapore premium cabin awards on shorter routes; mid & long-haul award seats can be at times like finding a unicorn.
This is a welcome addition (albeit one that is being reinstated after being taken away), and one of the biggest perks of the reintroduction of online booking is that you can take your time and maximize your routing and award bookings. It makes taking advantage of United’s excursionist perk much easier. Hopefully, in the long run, Singapore might change its mind and make more premium cabin award space available to partners too!
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