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The United Polaris just launched, although the hard product in terms of the new Polaris business class seat will not launch until early next year with United’s 777-300ER’s. However, the soft product is being rolled out, along with a new world-class lounge and improved catering options for its clients. Zach Honig from ThePointsGuy recently took a trip and went through the new Polaris amenity kits for both business and first class.
The kits come in a sealed plastic bag. Inside, the tan colored amenity kit zips open and contains four compartments. The First-class kit contains the following:
- United branded plastic pen
- Polaris-themed disposable socks, along with tissues
- Earplugs, an eye mask, and a Do Not Disturb sticker
- Products from Cowshed, including moisturizer, hand cream, lip balm, pillow mist, eye balm, and a towelette
- Breath mints, mouthwash, comb, floss stick, toothpaste, and toothbrush, as well as hand sanitizer and a glasses wipe.
The Business-class kits differ from the First-class kits on three fronts. Firstly, the bags themselves are somewhat smaller in size. Second, they are blue, unlike the tan colored First-class ones. Third, they do not contain all the goodies that can be found in the First-class kits. After opening the zipped bag, there are also four compartments inside that contain:
- United branded plastic pen — as in the First-class kit
- Polaris-themed disposable socks, along with tissues — same as First-Class
- Earplugs, an eye mask, and a Do Not Disturb sticker — as in First-class
- Products from Cowshed, including hand cream, lip balm, pillow mist, and a towelette—the kit is missing the eye balm and moisturizer from the First-class kits
- Breath mints, comb, floss stick, toothpaste, toothbrush, as well as hand sanitizer—the kit is missing the mouthwash and glasses wipe in comparison to the First-class kit.
Both First and Business class travelers will get complimentary pajamas, although they are only available on flights that are longer than 12 hours, and they do not have enough for every passenger—so if you want them, make sure to ask upon boarding. They are available in 2 sizes, a small/medium, and a large/extra-large. A bonus is that they are relatively thin so that you won’t get too hot on your journey.
The kits are a great new addition to United’s efforts with its Polaris product, although when you consider the price difference between First and Business class tickets, there is an argument that the First-class kits should be more generous. However, in comparison to a lot of other airlines’ amenity kits, the Polaris Business class product is more competitive and comprehensive!
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