How To Claim a Free Hotel or City Tour With the Turkish Airlines Stopover and TourIstanbul Programs How To Claim a Free Hotel or City Tour With the Turkish Airlines Stopover and TourIstanbul Programs

How To Claim a Free Hotel or City Tour With the Turkish Airlines Stopover and TourIstanbul Programs

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The Turkish Airlines stopover program offers a free hotel for up to three nights or a complimentary “TourIstanbul” excursion on shorter layovers. The stopover and layover programs have several caveats, which you'll want to know about before making a reservation.

Here are all the freebies you can take advantage of during your next connection through Istanbul.

Claim a Free Hotel Stay With the Turkish Airlines Stopover Program

Several airlines offer a free or nearly free stopover service for long-haul passengers who want to explore the airline's hub city. For example, Qatar Airways offers a stopover package in Doha for as little as $14 per night, and Etihad gives up to two nights in Abu Dhabi for free or up to four nights with a 40% discount.

Turkish Airlines also offers a stopover program, with full terms available here. Travelers from numerous countries can receive one or two nights free at a hotel in Istanbul. Travelers from select countries — including Australia, Canada, Mexico, and the U.S. — are eligible for an additional bonus night. That means getting two (or three) free hotel nights. But there are some restrictions.

Turkish Airlines Stopover Program 2025
Credit: Turkish Airlines

Note that Turkish Airlines' main hub is Istanbul Airport (IST), which is over 20 miles outside the city center. This is the only airport part of this promotion. Turkish Airlines also flies out of another airport south of the city — Sabiha Gökçen International Airport (SAW) — but it's used for short-haul operations and flights to and from that airport aren't eligible for this stopover program.

Stopover benefits for U.S. departures

How many free nights you get depends on the class you are flying. Travelers departing from the U.S. (and other select countries) get two free nights at a 4-star hotel with an economy ticket — or three free nights at a 5-star or boutique hotel with a business class ticket. You need to be traveling from one of the following countries to qualify:

  • Australia
  • Canada
  • Chile
  • China Mainland (PVG, CAN, PEK)
  • Taipei
  • Indonesia
  • Japan
  • Malaysia
  • Mexico
  • New Zealand
  • Singapore
  • South Korea
  • USA

Departures from other countries get one free night at a 4-star hotel with an economy ticket and two free nights at a 5-star or boutique hotel when flying in business class.

Hotels available for a stopover

Passengers don't get to choose their hotel; they are assigned by Turkish Airlines. However, these are the hotels with which Turkish Airlines has a partnership in 2025.

  • Polat Renaissance Hotel
  • Grand Yavuz Hotel
  • Vialand Palace Hotel
  • Dedeman İstanbul Hotel
  • Conrad Istanbul Bosphorus
  • Hilton Istanbul Bomonti Hotel & Conference Center
  • Radisson Blu Hotel, Istanbul Sisli
  • Hilton Istanbul Bosphorus
  • Armada Hotel, Istanbul
  • Ramada Plaza by Wyndham İstanbul Ataköy
  • Eresin Hotels Topkapi
  • Hilton Istanbul Maslak
  • Grand Cevahir Hotel
  • Istanbul Marriott Hotel Sisli
  • Wish More Hotel Şişli
  • Radisson Blu Hotel, Istanbul Pera
  • Wish More Hotel İstanbul
  • Le Méridien Istanbul Etiler
  • Hyatt Regency Istanbul Ataköy

Turkish Airlines stopover restrictions

While passengers departing from the U.S. have better benefits, they also have a longer negotiation process (though Turkish doesn't provide details on the additional steps). However, getting an tourist visa for Türkiye is another step, as this is not included in the stopover package.

Perhaps the biggest disadvantage to the Turkish Airlines stopover program is the location of the free hotels, most of which are closer to the city center than the airport. Ground transportation between the airport and your hotel is not included as part of the stopover deal. Like many other countries, taxis at the Istanbul airport are not always the cheapest, so you might incur significant expenses to enjoy your “free” hotel.

But if you want to keep the stopover as close to “free” as possible, consider taking a bus or the subway (M11 line) from the airport. The subway or a taxi can take as little as 40 minutes, while traffic could drag that out to as much as two hours. Trust me.

Istanbul bridge.

Who is eligible for the Turkish Airlines free hotel stopover?

The Turkish Airlines stopover program is only available for round-trip flights with a ticket number starting with 235 and operated entirely by Turkish Airlines. The departure and arrival destinations for the round-trip ticket must match.

Free stays are not provided for “N” and “R” class tickets. Awards tickets are eligible for the stopover program.

To qualify for the Turkish Airlines stopover, you must have at least 20 hours in Istanbul between flights. For round-trip flights, passengers can only use the stopover service once on either the outbound or the inbound journey, not both.

All additional costs other than the free nights at the hotel are the passenger's responsibility. This includes ground transportation to and from the hotel, taxes, fees, surcharges, visa expenses, etc.

Only flights booked at least three days (72 hours) in advance are eligible for the stopover program. The stopover program can't be combined with any TourIstanbul offers.

Related: How To Search and Book Turkish Airlines Miles & Smiles Award Tickets

Free Layover Hotel for 9+ Hour Connections in Istanbul

The Turkish Airlines stopover program shouldn't be confused with the layover service. Turkish Airlines business class passengers with more than nine hours between flights in Istanbul can get a free night at a hotel. Economy passengers must have 12 hours between flights to qualify for a free hotel stay. Passengers can receive a maximum of two free nights with an extreme layover.

Just like the stopover program, available hotels are in the city center, 25-plus miles from the airport. It's unclear whether transportation between the airport and hotel is included. As the hotel is located outside the transit area, passengers are required to fulfill any necessary regulatory obligations (e-Visa, visa fee, etc.) to enter Türkiye.

banner for free layover hotel program at the Istanbul airport
Credit: Turkish Airlines

Unlike the stopover program, codeshare flights are eligible for the layover service. However, if the traveler did not select the first available connecting flight, they are not eligible for the layover service.

For example, a passenger flies business class from London to Bangkok via Istanbul. Turkish Airlines has two departure flights scheduled 4 hours and 13 hours after landing. The passenger can't take advantage of the layover service by choosing the first option, as the first flight is not more than nine hours after arrival. And passengers can't intentionally select the later flight to get the layover service. If you want more time in Istanbul, choose the free stopover program instead and book your flights accordingly.

For the layover service, simply go to the Turkish Airlines hotel desk at the Istanbul Airport to get your free hotel voucher. This is, of course, provided you meet the criteria.

Free TourIstanbul Excursion With a Layover of 6–24 Hours

A tour option also exists for passengers with layovers between six and 24 hours between connecting flights in Istanbul. You can't get the tour and a free hotel, though. It's one or the other. Of course, if your layover is between six and nine hours (or 12 hours for economy class fares), a tour is your only complimentary option.

Eligible passengers can take a tour of Istanbul with the TourIstanbul service. Each day, travelers can choose from eight tours:

  • 3.5-hour sightseeing tour departing at 8 a.m.
  • 6.5-hour half-day tour departing at 8:30 a.m.
  • 9.5-hour full-day tour departing at 8:30 a.m.
  • 6-hour afternoon TourAsia tour departing at noon
  • 5.5-hour evening tour departing at 4 p.m.
  • 4.5-hour Bosphorus tour departing at 6:30 p.m. (operating between April 1 and November 30)
  • 4.5-hour old city tour departing at 6:30 p.m.

Tour lengths and departures are the same every day of the week, but the itineraries for a few of the tours differ on some days. All tours depart from and return to Istanbul Airport. The tours are free and include a meal (where applicable), a tour guide, and admission to the attractions. Adverse weather conditions, heavy traffic, significant events, or other factors could result in a modified or cancelled tour.

How to book a free tour

Visit the TourIstanbul desk to book your free tour. You must arrive at the desk at least 30 minutes before the tour starts. For example, arrive before 8 a.m. for the 8:30 a.m. tour. Please note that it may take up to 45 minutes to clear passport control and reach the TourIstanbul registration desk on the arrivals floor from your arrival gate.

Additionally, passengers are required to return to the departures terminal at least 1 hour and 25 minutes before their scheduled departure. If your connecting flight is at 5 p.m., do not choose a tour that finishes later than 3:30 p.m.

Turkish Airlines will take responsibility for any missed flights due to complications on the tour, at no expense to the passenger. However, if you need a visa to enter Türkiye, you are responsible for making the necessary arrangements.

Related: Layover vs Stopover: What is the Difference?

Key terms

  • Passengers under 18 must have an adult with them.
  • Only one tour per passenger.
  • Vegetarian meals are available on applicable tours.
  • Baggage storage is available at the airport for a fee.
  • N and R class (free ticket) tickets are eligible for the tours.

Our Take

These are some interesting options for Turkish Airlines passengers looking to spend some time in Istanbul. The TourIstanbul offer might be the best option if you don't want extra fees (ground transportation, etc). Just keep in mind that there are limitations to who can choose each option. For all three options, passengers under 18 must be accompanied by an adult.

What do you think of the Turkish Airlines stopover and layover services?

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