Amex Platinum Card Losing Boingo Wi-Fi Perk Amex Platinum Card Losing Boingo Wi-Fi Perk

Amex Platinum Card Losing Boingo Wi-Fi Perk

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Amex has announced that it is ending the free Wi-Fi Boingo benefit for The Platinum Card® from American Express. This complimentary membership gives you unlimited Wi-Fi access to one million hotspots around the world. The new changes will take effect May 1, 2019, but there is a silver lining: Existing cardholders can enroll in the benefit before the deadline and keep membership through the end of 2019.

Key Changes

  • Boingo Wi-Fi Access will cease to be a card benefit starting May 1, 2019
  • If you enroll in the Boingo American Express Preferred Plan before May 1, 2019, you will retain your membership through December 31, 2019

Although we aren’t 100% sure that this change will also apply to The Business Platinum Card® from American Express and the Marriott Bonvoy Business® American Express® Card, it seems like a safe bet that the benefit will be dropped for business cards too. Regardless of which card you have, it's a good idea to register for your Boingo plan now.

Our Take

It's always disappointing when a card issuer removes a benefit, but we think the Amex Platinum is still a great value for most cardholders thanks to the variety of other perks and benefits it offers.

 Source: One Mile At A Time

5 / 5 - (5 votes)
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  • Hopefully they replace it with something else.

  • perhaps this benefit will be replaced with something else

  • It is a shame to lose a benefit, though I for one enjoy being ‘off the grid’ in flight. I use the Wifi time in the VIP lounges ahead of flights – the Priority Pass is one of my favorite benefits of the card. I was still lucky enough to enroll in the benefit before it was cut off yesterday, so thanks for the heads up on that one, Award Wallet!

  • Disappointing, for sure. But no surprise… across the board it seems benefits wither.

  • I also do not find Boingo to be all that reliable. I usually end up pre-paying for data.

  • This is very sad. American Express Platinum has been losing it’s value over the past few years. I feel like despite the luxurious perks, I am better off using other credit cards that are much more generous with higher value points.

    There was a time when Amex was my go to card, but not anymore.

  • Didn’t use this benefit anyways so no loss to me. Wonder if they will add anything to replace it or is the cost savings to help pay for Uber, Saks, etc?

  • I don’t think the Boingo benefit worked in-flight when I tried in the past. Or, was I wrong?

  • Not something that I use a lot but I still get disappointed when things are taken away rather than added.

  • Boingo used to be useful for WA State ferries, but they dropped the contract. I haven’t seen them in as many public places as before. Sad to see the benefit go away, but really haven’t made a lot of use out it recently.

  • Not a big deal. Not sure what percentage of folks used this benefit

  • Patrick B. says:

    It’s disappointing that those members will soon be losing access to that bonus perk, i’m willing to bet that their annual fees won’t be decreasing either :/

  • Arushi Agarwala says:

    I will add this to my personal comparison of AXP vs CSR that I look at when my AXP is up for renewal.


  • These days the availability of WiFi is so much better than it used to be, so it’s not a huge loss, even though it is still a loss.

  • I will miss this perk. WiFI has become essentail to get anything done while traveling.

  • There are still a couple of HSBC Premier cards, including a free one that provide this benefit, although they require Premier ($100,000 balance) status.

  • Plenty of other options so this is not a great loss.

  • This a bit of a bummer. That free Boingo did come in useful every once in a while.

  • Well this is sad. Hopefully there will be something to take it’s place.

  • Looks like I better do some checking on my Marriott Bonvoy bizcard.

  • In my travels I feel I only ever noticed Boingo connections being available at airports, and in-flight… at least as a T-Mobile customer, I’ll still have access to the free hour of in-flight use.

  • Will the AMEX SPG Biz card also lose this perk?

  • I have already enrolled but this is not a perk that I have used at all. It is never a good thing when we lose benefits. I hope they get something else to replace it.

  • I wonder if they will replace it with anything. I bet this is a big loss for business people. Makes me wonder what prompted it.
    Often times when people are picking between cards the benefits are the clincher.

  • Bummer! It’s a sad day when a benefit is taken away….. Hopefully another great benefit will be added at some point that could possibly make up for it!

  • The Arts Traveler says:

    I know many people like to work on the flights and use the internet. I prefer to use that time as a respite from all of that. So losing this isn’t a big deal for me. I know it will be for some people.

  • Bill from Maine says:

    I only signed up for Boingo just in case I ever needed it, which I didn’t. However, AMEX Platinum did raise their AF so they would be wise to think twice about gutting any more of the programs that make the cards attractive.

  • Thanks for the heads up. I just paid my annual fee again. Hoping to get full benefits from this card.

  • Sad news for card holders. Thanks for the information!

  • Lillian K Dikovitsky says:

    It sounds like if I am already a member I don’t have to doing anything. I hope they don’t eliminate it for the business cards.

  • Too bad, worked well with my GOGO benefits from Flexperks. Between the 2, rarely on a flight where I could not use Wi-Fi, if available and I wanted/needed to log in.

  • Honestly, Boingo sucks, and this benefit was always a pain in the neck to actually use. I’d rather get a VPN service plan instead and connect to whatever free WiFi is available, which there’s usually plenty of if there’s a Boingo hotspot around.

  • We can only hope this benefit will be replaced with another but given the recent refresh, I have my doubts that will happen.

  • Whilst disappointing to lose a benefit, if we have to lose one this would be near the top of the list to give up as free WiFi is widely available everywhere these days.

  • I see free WiFi as an inevitability at some point anyway. There is just too much money to be made from a captive audience with nothing else to do, but browse, click, and buy. Any thoughts on if/when that might happen?

  • Never good news that benefits are going away, but this one was never useful to me. Perhaps they’ll replace with it with something that is or I can call and complain and get a little something in return?