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Update: As of April 2, 2018, Hilton has updated the terms and conditions of the Hilton Honors program and we no longer see any mention of the reinstate option.
On December 13, 2017, Hilton updated its terms and conditions of the Hilton Honors program to have an official stance on reinstating expired Hilton Honors points which they've backdated to March 1, 2017. The exact language is:
Hilton Honors members can reinstate up to 1,000,000 expired Hilton Honors Points. Only Points balances that have expired in the previous 18 months are eligible for reinstatement. Only one reinstatement transaction is permitted per Hilton Honors account. Email address is required and will only be used for transaction and marketing communications related to this purchase. Points reinstated do not count towards elite tier qualification. Points.com and Hilton Honors reserve the right to terminate this reinstatement program at any time.
- Points must be reinstated within 18 months of expiration
- You can reinstate up to 1,000,000 points
- Reinstatements are limited to one (1) time per account
- Reinstating 1,000 to 100,000 points price out at $0.0025/point ($2.50 per 1,000 points)
- Reinstating 100,001 to 1,000,000 points is a flat rate of $250
- Reinstatement is processed by points.com (No bonus Hilton Honors earning here)
So far, the only data point of purchasing expired Hilton points is via loyalty traveler, who looked at buying back 2,750 expired points for $6.88
Another Possible Option?
While it is great that you can now buy back Hilton points, there may still be another option. You may be able to get Hilton to reinstate your points through a challenge or as a one-time courtesy — it never hurts to ask. After a few calls to Hilton, we found representatives didn't know of this new policy update so you might luck out.
With a 12-month expiry policy, Hilton Honors has one of shorter expiry windows, and at the same time does not display an expiration date on their website. Thankfully, AwardWallet will calculate the expiration of your Hilton Honors points.
Setup AwardWallet to track your Hilton Honors points and you won't have to worry about points mysteriously disappearing. If you have accidentally had some points expire then the ability to buy them back is definitely better than a stick in the eye — but we hope you'll never run into this. If you do, just make sure you've got a plan to actually redeem your points so they don't expire on your again.
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