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Yes, your Enterprise points will expire if you do not have a qualifying rental on your account at least once every three years. Per the Enterprise Plus loyalty terms and conditions page:
“Points never expire as long as you remain an active member with at least one qualifying rental every three years.”
There's something particular to note about Enterprise Plus. While other loyalty programs typically allow you to earn points (and extend their validity) through various means, Enterprise does not. Its program requires you to have a qualifying rental at least once every three years. This means only a rental can reset the expiration clock on your points.
What Is a Qualifying Rental?
Enterprise is particular about what it considers a qualifying rental to keep your points alive. Rentals must meet one of the following criteria to qualify:
- A paid rental booked directly with Enterprise or its partner National
- An award rental with Enterprise or National — as long as the total period includes at least one day of paid rental.
The T&Cs are clear that bookings through a third-party app or online travel agent do not count as a qualifying rental. These rentals will not reset the expiration date of your Enterprise points.
Expiration Extension Deadlines
In response to the COVID-19 pandemic, numerous programs suspended or extended points expiration deadlines. Enterprise followed suit. The following deadlines now apply to Enterprise Elite status and Free days certificates:
- Members of National or Enterprise Plus programs with Emerald Club Executive, Executive Elite, Enterprise Plus Silver, Gold, and Platinum had their status extended from February 28, 2022 to February 28, 2023.
- National Emerald Club Program Free Days set to expire on December 31, 2021 will be extended through December 31, 2022.
Our Take
Despite the limited options available to make your points not expire, the Enterprise Plus loyalty program is still worth a closer look and does deliver some value. The three-year expiration window more than makes up for the lack of options. This is generous compared to other loyalty programs, since these typically have a 24-month / 2-year expiration window.
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Would still like to see a way to be able to keep points active without a rental.