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Offers for the Citi Rewards+® Card are not available through this site. Some offers may have expired. Please see our card marketplace for available offers
Eligibility is limited for the Amex Offers discussed in this post. Enrollment is required in the Amex Offers section of your account before redeeming.
Most of the major U.S. banks have a cash-back incentive program. These programs allow cardholders to enroll their credit card in an offer for a specific merchant and then receive a rebate in the form of cash or points when using the card for eligible purchases.
Citi Merchant Offers are similar to both Amex Offers and Chase Offers in that you can add the offers you're interested in and then receive a kickback when you make a purchase. Not all cards are available to receive the offers, but if you have been targeted, it could be worth your while to take a look at what is available to you.
Here's everything you should know about Citi Merchant Offers.
Page Contents
Citi Merchant Offers: Key Points
- Targeted members can enroll in Citi Merchant Offers.
- Offers must be activated before use.
- You must use the linked Citi card as payment to receive the offer.
- Offers include both in-store and online deals, so make sure to double-check the offer details.
- Double dip your Citi Merchant Offers with shopping portals.
How To Access Citi Merchant Offers
Here are the steps to find Citi Merchant Offers and see if you have any available options for your card.
First, log in to your Citi account. At the top, select “Rewards & Offers” and then “Explore All Products & Offers.”
Next, click on Merchant Offers. At the top of this page, you'll see your card or cards listed. You can change between cards, since offers may differ between each one. As you scroll down the page, you'll see each of the available offers. You also can sort and filter offers by categories.
If you see an offer that interests you, select “See Details.” From here, a window will pop up with the specific details of the offer, including how to redeem it, what card must be used, the cash-back bonus amount, terms, and when the offer expires. Choose “Enroll in Offer” to add the offer to your card.
Related: Current Citi Merchant Offers
Eligibility for Citi Merchant Offers
Not all cardmembers are eligible for Citi Merchant Offers. Additionally, if a user is eligible, offers may not be available on all of the individual's cards. To check whether you are eligible and which card(s) can be enrolled, you can go directly to the offers page by clicking here and logging into your Citi account.
Related: Build a Winning Combo of Citi Rewards Credit Cards
Types of Citi Merchant Offers
Citi Merchant Offers are broken into five categories: travel, dining and entertainment, shopping, health and wellness, and other. Overall, my Citi Rewards+® Card shows nearly 200 offers, with most of them falling into the shopping category.
Here are some examples of the offers that you may find:
- Travel: 5% back on Lyft, $25 back on Turo, 10% back at Circle K
- Dining and entertainment: 10% back at Jack in the Box, 15% back on ESPN+, 20% back on Fubo
- Shopping: 3% back at Amazon, $5 back on Kindle, 4% back on eBay
- Health and wellness: 2% at Walgreens, $20 back at PureBarre, $50 back at Trifecta
- Other: $40 back at AT&T, 20% back at Ancestry, 20% on Norton
Remember that these are targeted offers, so what you see in your account may be different. Additionally, offers change on a regular basis.
Citi Cards
There are a variety of Citi cards that should be eligible for Citi Merchant Offers. These include:
- Citi® / AAdvantage® Platinum Select® World Elite Mastercard®
- Citi Double Cash® Card
- Citi Strata Premier℠ Card
- Citi Rewards+® Card
- Citi Custom Cash® Card
- American Airlines AAdvantage® MileUp® Card
Citi does not publish a list of eligible cards, so it's worth checking your accounts to see which cards may show the offers. Eligible cards may change over time.
Unfortunately, Citi's small business credit cards aren't eligible for Citi Merchant Offers.
Related: Citi Credit Card Offer History: Best-Ever Offers and When You Should Apply
Stacking Citi Merchant Offers
Citi Merchant Offers should be stackable with the various shopping portals available. This should allow you to double-dip your rewards by earning in more than one spot at the same time.
To do this, head to cashbackmonitor.com and type in the store you want to purchase from. You can compare shopping portals there to see which is offering the best rate. After that, shop through the selected portal at the store you've added to your Citi Merchant Offers, then be sure to use the eligible card to pay. You should end up with cash and/or points back from the selected portal and from the Merchant Offer.
However, some AwardWallet users report no longer being able to stack Citi Merchant Offers with SimplyMiles. If you want to earn American miles and Loyalty Points through SimplyMiles, you'll likely want to skip enrolling in overlapping Citi Merchant Offers.
Final Thoughts
Maximizing everyday spending is a great way to boost your cash or points balance. Even though it takes the extra step of adding the offer to your card, taking advantage of Citi Merchant Offers is a way to make sure you get a little kickback from your purchases.
The comments on this page are not provided, reviewed, or otherwise approved by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.
Great article. Is there any way to get alerted to new offers? I just saw that there was one for a retailer that I love but the offered ended before I could get it.
Not that we’re aware of. And there are just so many offers now that it’s hard to find ones you’re interested in!
I used the Blue Apron offer in March and the Uber Eats offer in April, and neither have posted. I called Citi and a couple reps knew nothing about the Merchant Offers program. That was on a weekend, so I called back on a weekday and got a rep who also didn’t know about the program, but found someone who did. They opened an investigation and I’m supposed to hear something in 2 weeks. As I told them, having the credits not post incentivizes me not to use Citi cards.
Ugh! That’s really frustrating for something that should just happen automatically when the charge hits your account.
Great article, thanks. Somehow there is no mention of this when you log into the regular Citi website to check your accounts. Neither there any way to add these from the mobile app. I only found it via the link in this article.
I have 4 cards with Citi – two grandfathered (Citi Dividend and Citi ThankYou) and also the Citi Double Cash and Custom Cash. The first three all show me merchant offers, and they are quite mixed in value. What I observe is that the % cashback ones are very lackluster, but there are a few very generous ones – 4x times getting $10 off on Uber and 3x times getting $10 off on $25 spend on Uber Eats. That’s a $70 potential benefit just for a single card, and $210 from all three of the cards where Uber shows up.
(Though the offers all expire in April so I certainly won’t manage to maximize it)
Just goes to show the value of keeping multiple zero annual fee cards at major banks (looks like Amex, BofA, Chase, Citi and US Bank all have merchant offers now).
Glad we were able to help! And great point that this is another reason to keep those old zero-annual-fee cards!
I don’t have it. I got the custom cash in February. Is this still a thing?
It is! But not all cards are targeted for offers. Are you showing 0 available offers here? https://online.citi.com/US/ag/merchantoffers
Thanks for the info. I enrolled for the Citi Merchant Offers at two merchants. I used the card Double Cash card at those vendors.
Got no statement credit after two billing cycles. Called Citi.
The patient support folks were unaware of the offers and could not see them! Sigh! They escalated.
I just got a letter from Citi (after 4 weeks!) as a result of the support escalation: “Our records do not indicate you were solicited for the offer you mentioned. Please send a copy of the front and back of the offer you received”. Really?!!? It is a Citi offer.
The letter does not include any USPS address, contact org, etc. that should be used to send the required info.
Since it is 2022, I would assume that email would be sufficient.
I have used similar offers at AMEX, BofA and Chase and got the credits with no problem.
Bottom line: I am not impressed with this offer from Citi.
Oh boy. That’s absurd! I haven’t had issues with my Citi Merchant Offers posting. But this seems about right for Citi: when things go bad, they go really bad.
When have yours posted? Mine definitely didn’t post on the first statement.
Interesting! Mine have been posting within about a week of the transaction.