Do Accor Live Limitless (ALL) Points Expire?

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Technically, your points do expire if you have no eligible stays in Accor Live Limitless (ALL) properties over a 12-month period. However, based on the evidence we have seen, any points earning activity will extend the life of your points by 12 months from the date of that activity.

Accor Live Limitless has paused expiration for elites (Silver, Gold, Platinum, and Diamond members) through December 15, 2021. See this post for the airline and hotel programs that have paused the expiration of points and miles.

Accor Live Limitless logo

Typical Accor Points Expiration Policy

Every time you stay and have points credit to your account, it resets the expiry clock to 1 year from the date the points hit your account. One thing to note with ALL is that most hotel programs require some earning activity, which can be achieved via a partner. However, the ALL policy is quite strict and only allows stays to keep points from expiring.

Per the Accor Live Limitless (ALL) help page:

Status points and nights earned at the end of an eligible stay or after payment of an event (in the context of the ALL Meeting Planner offer) are valid until the 31st December included, following the date of check-out.

Rewards points are valid for 12 months after your check-out date.

This validity period is extended by 365 days each time a stay/event resulting a credit of Status points is recorded on your account. Your Rewards points expire without notice and without the possibility of restoring or transferring them if no stay is recorded in the 365 days following your last stay.

Your Rewards points expire without notice and without the possibility of restoring or transferring them if no stay is recorded in the 365 days following your last stay.

How Accor Live Limitless (ALL) Points Expiration Works in Practice

Although the ALL program says you have to complete a stay to reset the clock, in practice most users have found that any earning will reset the expiration clock. While this may be the case in practice, it shouldn't be taken for granted if you're sitting on a stash of points as ALL may decide to be strict and start enforcing the published rule at any time.

How To Earn Accor Points

Without staying at ALL properties, there is a host of other ways you earn ALL points:

Covid-19 Pandemic Accor Elite Status Earning Booster

ALL announced boosted status earning rates for 2021. This is to take into account the current global travel restrictions and the reduced volume of travel and stays members can complete.

  • For 2021 eligible stays earn double status points, and stay nights.
  • Meetings and events organized in 2021 as part of a Meeting Planner offer also earn double status points (only applicable to members who have registered for the offer)

Also, to facilitate earning points outside of a stay in 2021. Members can participate in a dining offer and earn points for purchasing food and drinks outside of a typical stay.

Overall

Accor is not very well represented in the US, but it's still a significant player in the hotel world. It offers excellent stay options, especially in Europe.

If you earn Accor points, it's important to remember that they do expire — and you may need to complete a stay to extend the validity of your points. While Accor points expiry policy appears different in practice from the official policy, we still suggest that you keep in line with the written policy if you're hoarding points to ensure you don't wake up one morning to find your points gone.

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Comments

  • Because the points of Accor expire without an activity in one year I have set some years ago the automatic transfer to Iberia (without minimum amount).
    I’ll not change it as I think this possibility is not offered anymore.

  • I ve been several times in Ibis and was awesome. I paid with accor points

  • I’m not sure if it still exists but there used to be a way to set up your Accor account so that it auto converted even small amounts of hotel points to airline miles after every stay. Although poor value, I stay so infrequently with Accor that the points would expire otherwise anyway.

  • The pause in expiration till December 15, 2021 is helpful but remember if you have no activity then points would expire after that date.

  • ROBERTO MAURO says:

    Good Morning. I had more than 3,700 points expired in April 2021. I sent an email and they replied that in addition to the renewal forms you mentioned, they can also be renewed with consumption in the bar and / or restaurant. I pasted part of the mail: “Thank you for contacting your ALL – Accor Live Limitless customer service.

    Regarding your request regarding your Reward Points extension, I would like to provide you with information regarding the loss of your Reward Points:

    • Reward points are valid for 12 months from the date of registration.

    • This validity is extended 365 days each time an eligible stay at a participating hotel or an eligible expense from the dining offer is posted to your account. “Good to know. Regards.

  • Accor ALL is so good and fair . The covid extension expiration policy made the difference during those hard times.

  • I prefer programs that do not expire. it’s better that way

  • Is it actually possible to take advantage of the Accor dining program in US?

  • Tommy Long says:

    What about transferring miles from my Capital One Venture/Spark cards to ALL Accor? Does that extend the ALL Accor points?

    • I think this should work. You’ll want to double-check after the transfer is completed. As we note in the post, officially a “stay” is required. But in practice, inbound transfers seem to do the trick.

      Please let us know if you can confirm extending your expiration date that way.

  • There are MANY Accor properties across Australia and New Zealand.

  • will dinning through the Accor Plus Asia Pacific program count towards points extension if posted correctly to the account?

    • I don’t know for sure. Accor Plus and ALL are separate programs. If you can earn miles in your Accor Live Limitless account, it should reset the expiration date. But I’m not clear if that would be the result of dining through Accor Plus Asia Pacific. Please let us know if this works.

      More details on Accor Plus vs. ALL

  • Eleventeen says:

    The points expiration for elite is just a lie from Accor. I’m silver status and they burned/expired my points in April.

    I emailed them about it 2+ weeks ago and they have not replied.

    • ROBERTO MAURO says:

      Hello, look at the Accor page that they renewed the expiration of the points until December 2021 !! Greetings.