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Yes, Virgin Australia Velocity points do expire if you do not earn or redeem points for 24 months. Per the Virgin Velocity points expiry update page:
“Velocity Points usually expire after 24 months of account inactivity. That means members who have no eligible Points earnings or redemptions for 24 months (not a single Point in or a single Point out) lose their Points.”
Once expired, members cannot get their Virgin Australia Velocity points reinstated.
Note that this post discusses Virgin Australia Velocity points expiration. If you're looking for the expiration of Virgin points, here's the post about the Virgin Atlantic Flying Club expiration policy.
What is Account Activity?
Virgin Australia Velocity does not define what count towards extending the validity of your points. However, Velocity is very explicit about what activities will not count toward extending the validity of your points.
Per the Virgin Australia Velocity earning points page, the following activities do not count toward avoiding expiration:
“Ineligible transactions: If you’re part of a Family Pool, receiving Points via family pool transfers won’t count as account activity, nor will Points transferred to or from your Family Members, or the earning of Status Credits. These activities won’t stop your Points expiring.”
So, it seems only transfers from family members or pools are deemed ineligible. On the other hand, transferring flexible credit card points or hotel points to Virgin Velocity should count towards extending the validity of your Velocity points.
Earning Virgin Velocity Points
All the following will earn you Virgin Velocity points and count towards resetting your mileage balance validity.
- Taking a flight on Virgin Australia.
- Flying with a Virgin Australia partner airline — including United, Qatar, Etihad, and Singapore.
- Earn points with a Virgin Velocity travel partner — including car rental, wine purchases, taking a survey, and much more.
- When you spend on your Virgin Velocity co-brand credit cards, including:
- Westpac Altitude Black Credit Card with Velocity Points
- Virgin Australia Velocity High Flyer Card
- Virgin Australia Velocity Flyer Card
- American Express Velocity Platinum Card
- Westpac Altitude Platinum Credit Card with Velocity Points
- American Express Velocity Business Card
- BOQ Specialist Signature Card
- BOQ Specialist Platinum Card
- American Express Velocity Escape Card
- Earn points with everyday partners, including 7-Eleven and Envirobank.
Redeeming Virgin Velocity Points
There are many options to redeem Virgin Velocity points. You can use your points for Virgin Australia flights, hotel stays, and car rentals. However, as is true with many airline programs, the best value to be had is with partner awards. Great redemption options for Virgin Velocity points include:
- Between London and New York in business class on Virgin Atlantic or United Airlines for 49,500 points plus taxes and fees one-way.
- Singapore Airlines from Singapore to Sydney in Business class for 67,000 points plus taxes and fees.
- Short hops around Australia from 7,800 points plus taxes and fees one way in economy.
24 months is on the shorter range of points validity deadlines. Fortunately, there are many ways for you to earn or redeem a Virgin Velocity point to extend your expiration date. That means there should be no reason to let your points expire.
Ideally, you want to maximize every point you have. But, in a pinch, you can spend a few points for a very small redemption to extend the validity of the rest of your Virgin Velocity balance.
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