It is Now Easier to Use The Amex Platinum Uber Credit It is Now Easier to Use The Amex Platinum Uber Credit

It is Now Easier to Use The Amex Platinum Uber Credit

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Using your monthly Uber Credit associated with the The Platinum Card® from American Express, just got a little easier. Amex recently sent out emails to cardholders stating that the $15 monthly uber credit will be automatically applied to the first ride you take every month. This is a change from before when the monthly credit was added to your Uber cash balance, and you had to remember to go and select this as your method of payment to use the credit.

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How to Enable the New Feature

To take advantage of the new functionality you will need to update your Uber app to one of the following versions:

  • For iOS users, they need to ensure that their Uber app is version 3.363.10000 or later.
  • For Android users, they need to ensure their Uber app is version 4.274.10000 or later.

Once you have the correct version of the app, you must ensure that you have selected your Amex Platinum or Centurion card as the method of payment in your Uber App. After completing these steps, your Amex Uber credit should be automatically credited and used at the beginning of every month.

The American Express Benefit will expire at the end of each month and will not roll over to the following month. This is a use-it-or-lose-it benefit, so make sure to take a ride or order something from UberEats (also eligible for the benefit) by the end of the month.

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Our Take

We welcome any development that simplifies using a credit card benefit. The Amex Platinum has an impressive list of features. Of the benefits that come in the form of a statement credit, most can be maximized with a few strategic purchases. For example, the Saks Fifth Avenue credit of $50, twice per year can be used with a purchase in January and one in July. (And good luck spending less than $50 on a purchase from Saks.) The Uber credit is a bit of an exception, requiring monthly attention to capture the full value. Enrollment is required for select Amex benefits.

We'd love to see these credits rollover from month to month, but that doesn't look likely. The old system of crediting your Uber Cash balance was overly complicated, so this is a small, but solid win.

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4.3 / 5 - (6 votes)
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  • I noticed that this was added to my dad’s account since he has the Amex Platinum. It certainly has encouraged him to choose this over Lyft here, which I guess is the point!

  • Wish they would make the airfare credit easier to use too

  • daniel Di Biasi says:

    Excelent way to recive milles each sale

  • this is great as I don’t know how many times I forget to use the uber credit or forget to put uber cash in as payment source and have to fight to get amex reimbursement or just lose the credit. well done amex.

  • Good news for Uber users but I’m not a big fan of Uber to be honest

  • This is the only reason I’m still using Uber.

  • I’ll fully admit Amex is not catering to my demographic but I thought the Platinum card was meant to me a travel card. Uber credits are nice but I’d rather have travel related benefits.

  • Tasmin E Turtle says:

    I love that they have made Uber Credit easier, any process that takes me out of remembering to register for something is a great help. I tend to not take advantage of any of these offers because I don’t register online for them, I wish they were all just automatically applied, I find the process very un-user friendly.

  • What is the Uber improvement?
    Program remains same $15/mo and expires at end of month.

    Sak’s is a JOKE —– $50 every 6 months but few items are under $50.00. Smarter to issue $100.00 at start of AF period.

    AMEX then has ELIMINATE Accidental TRIP insurance and Emergency Road Side Service for Platinum members, and the airline credit is almost UNUSEable since you must dedicate to one airline which has complications. Delta REFUSES to allow a seat UPGRADE in a different cabin and AMEX forbids purchase of Gift Cards.

    Sine AMEX is teh HIGHEST priced travel card at $550.00/yr is has teh worst benefits. Yes – Centurian lounge is an option but AMEX makes teh 3rd party vendor benefits pathetic.

    Notified AMEX but no feedback.

    • The improvement is that you don’t have to “choose” to use the credit. It now gets applied automatically if you have the card saved to your Uber account.

    • I agree and disagree. Amex has some excellent benefits and perks… if you’re in a position to use them. If your home airport has a Centurian lounge, or if you go to Lakers games (which venues have the Centurian skyboxes?), or if you use Uber often, THEN this is a great card. If not, you’re a little SOL. I can’t justify having the card that’s for sure.

  • Good news! Thanks!

  • I would have more value in a $150 general travel credit than a $200 Uber credit broken out by month. Hard pass for me.

  • Jake Mueller says:

    Amex must have been getting a lot of calls about this. They even sent me a $15 statement credit last month because I didn’t use my uber credit (I forgot) and they assumed it was because I couldn’t figure out how.

  • I’ve only really started using Uber fairly recently, so this would be great for me.

  • Don’t trust them & will never use them if I have a choice.

  • Very good change!

  • I wish the UK Amex Platinum offered Uber credit instead of the useless Addison Lee credit.

  • Steven William Van Meter says:

    I prefer Uber over Lyft, so this works out well for me (except in countries where Uber is actually more expensive than taxis). I don’t live anywhere near Saks.

  • Finally someone makes it easier, rather than harder to use a benefit.

  • Would be nice if they partnered with lyft as well

  • It does sound like it will be easier to use for many people. I also like to be able to specify my payment method for each ride, though.

  • Would be nice if the credits could all be used at once instead a little per month

    • Yes, I have had the same thought on a few occasions. More such flexibility is always welcome.

    • Exactly why they won’t do it. Amex is notorious for hard to use credits so that they are less likely to have to pay out and to filter out the low to mid range spenders.

  • Steven William Van Meter says:

    I’m excited about the $15 monthly uber credit. I use Uber frequently enough to have this really pay off. I just wish that Uber was allowed at more of the world’s airports.

  • I prefer the points I get from Lyft. Hilton & Delta

  • I wish they let authorized users utilize the credit easily the way it worked in the past where Amex credited against charges against the card instead of posting expiring Uber Cash

  • Anything that improves on our valuable points is welcomed

  • I just wish the credit worked for international Ubers. I don’t seem to use them domestically.

  • I don’t really have the desire to get the Platinum and this change, while a small positive, isn’t enough to tip the scales for me. One of the biggest reasons is the incidental credit vs. a non-restrictive general travel credit.

  • I like it when I don’t have to remember to do something and still get my benefit. At least I have AwardWallet to remind me of things :o)
    Amex does have several of these credits towards things and I do wonder how many people are able to take advantage of them every year. I know some people have stated the airline credit was a little difficult.

  • It is a good feature for those who are still fans of Uber.

  • This seems to be a consumer friendly move from AMEX.

  • I’ve been having such a hard time using my uber credits.
    Hopefully now things will become better.

  • i wish this was available for lyft as well, i prefer lyft over uber.

  • Jorge Mendonça says:

    Good change. By the way i never had problem with Uber credits

  • meh, I like to be able to select it myself.

  • A good move by amex to ease usage of the benefit while still requiring cardholders to use uber every month.

  • Now if only the business platinum card had this benefit…I would definitely choose this over the WeWork benefit. Especially now that it is easier to use.

  • Yeah! This is a great change.

  • That’s good news. My app was constantly switching back and forth between payment methods. Lyft has been ahead of Uber on this aspect.

  • I think that this is a smart partnership between American Express and Uber. I hope that Amex gains more credit card market share.

    • Amex needs to make their credits less restrictive for me to consider their business. The airline credit should be ANY incidental or any charge from a single airline.

  • Uber is a terrible company that has failed to fix my account in 3 weeks.

    Uber refuses to give out phone or call me to resolve issues.

    AMEX support wrote to Uber complaining for me since Uber is a AMEX PLAT benefit and Uber has not responded.

    Just a terrible and dishonest company.

  • Dislike UBER immensely.

    UBer screwed up my account and 10 email complaints result in ZERO support.

    Uber refuses to give out phone for customer support.

    Terrible company.

  • I actually noticed that this has happened on my account since August.