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First unveiled in 2016 as an auction style experiences marketplace to redeem Marriott points, Marriott Moments was essentially a clone of the popular SPG Moments platform, allowing members to bid on unique experiences using Marriott points. Fast-forward to 2019 and an integrated Marriott Bonvoy rewards program, and Marriott has significantly expanded it’s Moments platform to include a wide range of tours and activities.
In addition to the original auction site, Marriott’s expanded Moments platform now includes a car rental portal in partnership with Hertz, and a supersized experiences marketplace for custom tours and activities in cities all over the globe which Marriott claims is “the worlds largest selection of tours.”
The Marriott Moments website is divided up into three separate tabs:
- Tours & Activities
- Rental Cars
- Member Exclusives
Marriott Moments Tours & Activities
The Tours & Activities tab offers a curated list of destination-specific activities put together by denizen travel experts, local celebrities, and resident masters of the culinary arts. Only a portion of Marriott’s travel experiences are redeemable for Rewards points, but members earn 10x Marriott Rewards points on the cost of tours & activities and the transactions code as travel allowing you to use your go-to travel rewards card providing the highest bonus points on travel purchases.
The experiences marketplace allows you to isolate your search by destination, price, activity, and rating, with Marriott also offering themed lists featuring uber-chic names like:
- Young, Fabulous, and Broke
- Pop Culture Vulture
- The Romantic
- The Wolfpack
- Zen Master
- Exhaust Your Kids and Become the Family Hero
- The Ultimate Tourist
The majority of culinary experiences are offered in partnership with Eatwith.com, a company providing authentic foodie experiences in 130+ countries around the world. For most other Marriott Moments, activities are organized and run by local experts in cities all over the globe, and all experiences are bookable online.
Marriott Moments Rental Cars
The Marriott Moments car rental portal is powered by Hertz, providing Marriott Bonvoy members with discounts on rentals of up to 35%, and bonus points on rentals of two or more days. The offer is only available in select countries, and reservations must be made in advance using the codes listed in the T&Cs below.
“Offer valid on rentals of two or more days at participating airport and off airport locations in the U.S., Canada, Europe, Mexico, Puerto Rico, Australia and New Zealand. Rentals of 2 to 4 days can earn 2,000 Marriott Rewards points and rentals of 5 days or more can earn 3,000 Marriott Rewards points. Advance reservations required. CDP# 154080, PC# 204476 and Marriott Rewards number must be included in the reservation.”
Marriott Rewards Member Exclusives
The Member Exclusives tab is the original, auction-style marketplace offering one-of-a-kind experiences you can bid on with your Marriott Rewards points. Available experiences are separated into four categories.
Each category features a subset of rewards which include everything from Formula 1 motorsports events to famous Broadway shows and even unique music festival experiences. Marriott members can bid on their desired experience in an eBay style online auction, and pay using Bonvoy points.
Other Experiential Rewards Offered by Loyalty Programs
While it's great to see Marriott expanding on the experiential rewards concept, the introduction of the new Tours & Activities program is also aimed at keeping the competition at bay. In the previous few years, we’ve seen Hyatt introduce experiential rewards, and Hilton has run experiential awards for quite some time. You can even use your Delta SkyMiles for experiential awards with the Delta SkyMiles experiences program. Experiential awards have been gaining popularity; they serve as yet another way to redeem points. Even credit cards can give you access to some memorable experiences with the Chase Sapphire events.
Need More Bonvoy Points?
If you find yourself short of Bonvoy points to secure one of Marriott’s experience packages, applying for one of the cards from the refreshed lineup of co-brand Marriott Bonvoy credit cards from Chase and Amex is the fastest way of building your points balance. The revamped lineup includes:
- Marriott Bonvoy Business™ American Express® Card
- Marriott Bonvoy Brilliant™ American Express® Card
- Marriott Rewards® Premier Business Credit Card (No longer accepting applications)
- The Ritz-Carlton™ Credit Card (No longer accepting applications)
- Marriott Bonvoy™ American Express® Card
It's great to see Marriott expanding on its redemption options, and the tours available through the Marriott Moments platform can add a personalized touch to exploring a new destination. While the bidding process does have a habit of making experiences quite expensive, it can also lead to less popular experiences being an absolute bargain.