How to Track Southwest Rapid Rewards with AwardWallet

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Unfortunately, Southwest Airlines does not allow AwardWallet to access information on your behalf from As a result, we cannot access your Rapid Rewards balance from

Instead, you can forward your Southwest statements to your personal email address that you have with AwardWallet:

[Your AwardWallet Login Name]

You can configure your mailbox to forward these statements and reservations to your AwardWallet mailbox, or you can update your Rapid Rewards profile with your AwardWallet email address.


We will forward any emails we receive from your Southwest account to the email you provided on your AwardWallet profile. If you want to set this up for multiple users under the same profile, you can use different emails such as:

[Your AwardWallet Login Name].[Your Rapid Rewards Number]

Make sure you add your Southwest account to your AwardWallet profile with the correct Rapid Rewards account number (this is how we will know what account to update).

Finally, you will need to opt-in to get your Rapid Rewards statements.


AwardWallet supports more than 670 other loyalty programs, and we are trying to establish a business relationship with Southwest Airlines for the benefit of AwardWallet members. If you wish to voice your opinion, you can do so by posting it on the official Southwest Airlines Facebook page.

Reach out in the comments if you have any questions and thank you for your continued support of AwardWallet!

AwardWallet Tip of The Day
Did you know that when you click the expiration date next to your account, AwardWallet will give you a detailed description of how that date was calculated? Expiration dates calculated by AwardWallet have a special icon to let you know that we did the math for you.
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  • Eva Allison says:

    Thanks for sharing this information. Southwest airline partners can I have a question regarding companion pass. If i have enough points in my companion pass can i transfer them to my credit card points anyhow?

  • Paul E Rouleau says:

    This is a terrific solution for tracking Rapid Rewards points. I would suggest you could calculate the expiration date from the last transaction.

    Currently, I look at the Balance Chart to see when the last transaction occurred, and manually update the expiration date for these miles. But since you can automate the Balance Chart, why not update that date as well.

    Just a thought. 😉