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When traveling abroad, it can be significantly harder to find hotels to use points at — especially in more remote destinations with fewer options. That's where Accor Live Limitless (ALL) — the loyalty program for Accor Hotels — comes in handy. Headquartered in the greater Paris region of France, Accor is not as prominent in the U.S. as domestic-based hotel programs like Marriott Bonvoy and Hilton Honors, but can be worthwhile nonetheless.
As of the end of 2024, Accor has 5,680 properties in over 110 countries, which comes out to a total of 850,000 rooms. However, this includes just 131 hotels in North America (U.S., Canada, and Mexico), including three luxury resorts in Hawaii. Continuing their rapid growth, Accor has 1,381 properties and 233,000 rooms planned for future openings.
Courtesy of some shrewd acquisitions, Accor features some of the world’s most iconic hotel brands under the ALL rewards umbrella, including Raffles, Fairmont, Banyan Tree, Sofitel, and the luxury homestay provider OneFineStay.
Until recently, collecting Accor points was challenging for U.S.-based points and miles fans. But the ability to transfer Citi points, Capital One miles, and now Bilt Rewards to Accor has made it much easier for members on this side of the Atlantic to bank a usable balance of points.
From earning to redeeming and elite status to program quirks, here's everything you need to know about the Accor Live Limitless rewards program.
Page Contents
- How To Join Accor Live Limitless
- How To Track Accor Points and Status in AwardWallet
- Accor Live Limitless: Brands and Properties
- Accor Elite Status Qualification and Benefits
- Accor Live Limitless Elite Status Benefits
- How To Earn Accor Live Limitless Points
- How To Redeem Accor ALL Points
- Best Credit Cards To Use for Accor Stays
- Accor Live Limitless Rules & Policies
- Conclusion
- Accor Live Limitess FAQ
How To Join Accor Live Limitless
You can register at any property that falls under the Accor Live Limitless banner or visit the Accor website and click on the icon in the upper right corner. Registration is quick, easy, and free.
You’ll be prompted to select an email address or social account to open your Accor Live Limitless account. Simply fill in your details and click “Sign Up.” Accor will email your registration details to you.
How To Track Accor Points and Status in AwardWallet
To add Accor Live Limitless to your AwardWallet account, select ‘Add a Program to Track’ from the top navigation menu and search for Accor Group (ALL — Accor Live Limitless). You can also navigate directly to adding an Accor Live Limitless account and enter your account details.
You'll get notifications about updates to your account, such as changes in points balances or elite status tier.
Accor Live Limitless: Brands and Properties
Even if you’re not familiar with Accor, you likely know many of its brands.
Initially focused exclusively on budget properties, Accor expanded to include a wide range of hotel experiences, from the iconic luxury Banyan Tree, Sofitel, and Fairmont brands to budget overnight hotels like Ibis and BreakFree.
| HOTEL CATEGORY | BRAND |
|---|---|
| Luxury | Sofitel Banyan Tree Faena Rixos Hotels Sofitel Legend Emblems MGallery Raffles The Purist Orient Express Onefinestay Fairmont |
| Premium | Adagio Premium Pullman Art Series Mantis Grand Mercure Swissôtel The Sebel Angsana Thalassa Mövenpick Garrya Peppers |
| Midscale | Adagio Mantra Tribe Handwritten Collection Homm Folio Dhawa Cassia Neqta Mercure Novotel |
| Economy | Greet Adagio Access Ibis Budget Ibis Hotel F1 Ibis Styles BreakFree |
| Lifestyle by Ennismore | Delano 25hours Hotel Mama Shelter The Hoxton HYDE SO/ Sofitel 21c SLS Morgans Originals Jo&Joe Mondrian |
In Africa — where it can be challenging to find branded properties you can reserve with points — Accor boasts 171 properties in 20 countries. The North American footprint is small at 131 hotels. However, it includes Fairmont, Sofitel, Pullman, and Ibis properties, plus boutique brand 21c Museum Hotels, purchased by Accor in 2019.
Accor Elite Status Qualification and Benefits
Accor features five elite status tiers, but the benefits don’t offer the same value as domestic programs recognized by U.S. members. One unique aspect of Accor Live Limitless is that you can earn status via nights or spending. The one exception is Diamond status, which you can only reach via spending. The activity on your Accor Plus account over a 12-month (365 days) period determines your status.
Here's how you'll earn each tier:
- Classic: Automatically qualify when you join the Accor Plus program
- Silver: Earn 2,000 Status Points or stay 10 nights
- Gold: Earn 7,000 Status Points or stay 30 nights
- Platinum: Earn 14,000 Status Points or stay 60 nights
- Diamond: Earn 26,000 Status Points on stays and services
The number of Status Points earned depends on the property category. It varies from 5 to 25 Status Points per €10 spent; status earning rates are the same for all elite loyalty tiers.
This can be a bit confusing, so let's go through an example. Gold is earned via 7,000 Status Points, and you earn up to 25 Status Points per €10 spent. That means you may only need to spend €2,800 on hotels to get Gold status. However, if you book one of the brands awarding Status Points at a lower rate, you'll need to spend even more. It may be easier to earn status by nights stayed rather than the cash spent requirement.
It's also worth noting that Accor ALL offers numerous, regular promotions, offering perks like an extra night, discounts, and bonus points. Watching for extra Status Points from a promotion could help you achieve the next tier more easily.
Accor Live Limitless Elite Status Benefits
Accor ALL Classic elite status
- Member rates
- Free Wi-Fi access at properties worldwide
- Early access to private sales and partners' services
- Health club & sports facilities
- At Fairmont properties only: priority welcome
Upon joining the program, members receive Classic status, with the basic benefits outlined above.
Accor ALL Silver elite status
- All of the Classic benefits
- 24% reward point bonus on stays
- Priority welcome
- Late checkout
- Welcome drink
Silver includes a free drink (typically for two guests) and late checkout (based on availability).
Accor ALL Gold elite status
- All of the Silver benefits
- 48% reward point bonus on stays
- Guaranteed room up to three days before arrival
- Early check-in or late checkout
- Welcome amenity
- Upgrade to the next room category (subject to availability)
Gold members are eligible to receive an upgrade to the next room category available, a room guarantee three days in advance, and a choice of early check-in or late checkout. Gold elites should also receive a welcome gift — typically a fruit or sweets offering delivered to your room on arrival — in addition to complimentary drinks.
Accor ALL Platinum elite status
- All of the Gold benefits
- 76% reward point bonus on stays
- Guaranteed room up to two days before arrival
- Early check-in and late check-out
- Premium Wi-Fi
- Complimentary breakfast (only in Asia–Pacific hotels)
- Dedicated customer care line
- Access to the Executive Lounge (if available)
- Free trial at WOJO (complimentary half-day co-working)
- Upgrade to a suite for one night with the Suite Night Upgrade (subject to availability of eligible suite categories)
Confirmation for a room guarantee is possible with two days’ notice, and a dedicated phone line is available for customer service needs.
You’ll also receive Executive Lounge access (with some very significant location limitations) and two Suite Night Upgrade certificates. Ironing service and complimentary soft drinks from the minibar round out the Platinum benefits.
Accor ALL Diamond elite status
- All of the Platinum benefits
- 100% reward point bonus on stays
- Complimentary breakfast (on weekends worldwide and every day in Asia–Pacific)
- Ten Dining & Spa Rewards worth €10 each
- Gift Gold status to someone
- Free trial at Wojo (one day of complimentary coworking)
Diamond (the highest elite tier) was introduced to the revamped ALL program in 2020. This tier can only be reached via spending, requiring 26,000 status points (at least €10,400 in spending) to earn.
Members earn two Suite Night Upgrades (SNUs) upon earning 14,000 Status Points and achieving Platinum status. After reaching Platinum status at 14,000 Status Points, members earn one additional Suite Night Upgrade for every subsequent 4,000 Status Points earned — up to a maximum of 12 SNUs per calendar year.
You can find more information in the detailed Accor elite status benefits charts comparing the benefits for each tier, and you can find details of ALL Suite Night Awards on Accor’s website.
For the most part, Accor’s loyalty program leans toward rewarding big spenders over those with numerous stays at budget properties. Accor also doesn't offer status match or fast-track opportunities like we see with other programs.
How To Earn Accor Live Limitless Points
Earn through Accor stays
Members earn ALL Rewards points for every stay booked directly through Accor. While the number of status points you earn doesn’t change based on the status you hold, redeemable points multiply as you move up the loyalty ladder.
Here's how many rewards points you'll earn:
| Reward Points Earned | At Participating Accor Brands | At Ibis, Ibis Styles & Mama Shelter | At Mantra, Peppers, Breakfree, Art Series, Adagio Original & Long-Stay Brands | At Adagio Access, Jo&Joe & Greet |
|---|---|---|---|---|
| Classic | 25 | 12.5 | 10 | 5 |
| Silver | 31 | 15.5 | 12.5 | 6.25 |
| Gold | 37 | 18.5 | 15 | 7.5 |
| Platinum | 44 | 22 | 17.5 | 8.75 |
| Diamond | 50 | 25 | 20 | 10 |
And status points are earned at these rates:
| Status Points Earned | Participating Accor Brands | Ibis, Ibis Styles & Mama Shelter | Mantra, Peppers, Breakfree, Art Series, Adagio Original & Long-Stay Brands | Adagio Access, Jo&Joe & Greet |
|---|---|---|---|---|
| All status levels | 25 | 12.5 | 10 | 5 |
The number of points you earn above is per €10 spent. If you are paying in a currency other than Euros, ALL provides a calculator where you can enter the property, currency, spend, and status level to estimate earnings for both status and redeemable points.
It's also important to note that Accor ALL points will expire after 12 months with no earning activity, but as long as you earn points via the ways discussed below, your expiration will be extended.
Earn Accor points via car rentals
You also can earn ALL points when you rent a car through Hertz, Sixt, or Europcar:
- Hertz: Earn up to 5 points per €1 spent and save up to 10% off worldwide car rentals.
- Sixt: Earn up to 550 points for €150 spent.
- Europcar: Earn 3 points for every €1 spent, plus get up to 20% discount, depending on status.
Transfer flexible credit card points to Accor
Earning Accor points through hotel stays alone is more challenging for U.S.-based travelers, but luckily there are other ways to accumulate points. There are currently three major transferable currencies that transfer to ALL, at the following ratios:
- Capital One Miles: 2:1
- Citi Thank You Points: 2:1
- Bilt Rewards: 3:2
ALL Rewards Points are currently worth ~2.20 U.S. cents, depending on the conversion rate from euros to USD. That means you would receive approximately 1.1 cents value from your Capital One miles or Citi points and 1.46 cents from your Bilt points transfer. Although these aren't outstanding values — and perhaps you could do better booking Accor hotels through a travel portal — transferring points can still be a solid option.
Since Accor hotels are so prevalent in other parts of the world — Europe alone has over 3,100 hotels — the ability to turn points earned with cards such as the Capital One Venture Rewards Credit Card or Citi Strata Premier℠ Card or The Bilt Mastercard® into free or reduced hotel stays cannot be overstated.
Double-dip with airline partners
Several airlines partner with ALL, allowing you to earn points with said airline as well as Accor. We will highlight a few here.
- Qatar Airways: Once you link your Qatar and Accor accounts, travelers can earn 1x Accor point for every $2 spent on Qatar Airways flights as well as up to 10 Avios for every €10 spent through Accor properties.
- Flying Blue: As with Qatar, you can earn 1 All Reward point for every €2 ($2.27) spent on Air France or KLM flights. For every 1 euro you spend at participating Accor Hotels, you will earn 1 Flying Blue mile.
- Qantas: With this partnership, Gold and above members will earn 1 ALL points for every $4 AUD spent on Qantas flights and 3 Qantas points for every Australian dollar spent through Accor.
These earning opportunities require you to be registered with both Accor and the airline program, then opt-in (or link) your accounts. Note you can only double-dip points earning on one airline program at a time, so choose which of the above programs you would rather earn points with and link that airline to Accor.
How To Redeem Accor ALL Points
Unlike traditional hotel programs, Accor is a revenue-based program, and points have a fixed value in euros. There is a minimum redemption of 2,000 ALL points, which equates to a discount of €40 against your stay (effectively €0.02 per point). As of the publishing date, this is a value of ~2.20¢, but it will always vary with the local currency you use to pay your bill.
Book hotels with Accor ALL points
Because ALL points have a fixed value, you won’t find a traditional award chart like you might expect from other hotel programs. You can book online directly and apply your points to the cost of the stay during booking. For every 2,000 Accor points you redeem, you receive a €40 discount (USD ~45.48) on the cost of your stay.
One unique quirk of Accor is that you can pay for a part of your stay with your points, provided it’s not prepaid. In my experience, paying part of a bill involves the hotel computer system initiating account verification via an SMS code that you must read back to your hotel specialist. While I appreciate this extra level of security, you’ll want to do this in advance of a quick departure or otherwise leave yourself additional time at checkout.
OneFineStay overview
The exception to Accor's standard redemption rate is OneFineStay — Accor's luxury private rental brand. Points are worth a touch under €0.0139 (USD ~1.58¢), which you redeem for a OneFineStay voucher that is valid for one year. Points are converted from Accor ALL Reward points to OneFineStay points at the following rates:
The full list of conversion rates is as follows:
- 7,200 points = €100 (~$113)
- 18,000 points = €250 (~$284)
- 36,000 points = €500 (~$568)
- 72,000 points = €1,000 (~$1,136)
Accor ALL Reward points can only be converted into OneFineStay vouchers by sending an email to advisors@onefinestay.com or by calling the OneFineStay Travel Advisors. There are different telephone numbers to call depending on your location, which can be found on their “Contact Us” page here.
Once a OneFineStay voucher has been ordered, it can't be canceled, and Reward points can't be reimbursed. The vouchers are good for one year and are not accepted at Accor hotels, regardless of whether or not you have enrolled in the Accor Live Limitless loyalty program. These vouchers are not accepted by any of Accor’s partners and more notably at any Accor partner hotels that are not operated under an Accor brand. Accor Live Limitless Status points or nights cannot be earned on stays completed at a OneFineStay home or villa.
There are some unfriendly terms you also should know about. In the event of a cancellation of a OneFineStay reservation that has been partially (or fully) paid for with a OneFineStay voucher, the voucher becomes void unless it's still valid on the date of cancelation. Lastly, no refunds will be given and no financial compensation will be awarded in any way for any cancelations.
Related: How To Use Points and Miles for Vacation Home Rentals
Transfer Accor points to airline partners
If you don’t expect to use Accor points for a future hotel stay, airline transfer partners provide an excellent alternative use. With 27+ partners, the majority of which transfer at 2:1, transferring points to airline partners can provide plenty of value.
Many of Accor’s airline partners are also partners of flexible rewards programs like Amex Membership Rewards or Chase Ultimate Rewards, allowing you to top up your airline account from multiple sources. Accor also has some unique, valuable airline partners, such as Korean SKYPASS.
A few partners transfer at 1:1. Iberia is the most interesting of these, particularly given its sales and transfer bonuses, with transfers starting at 3,000 ALL points to 3,000 Iberia Avios. Other 1:1 transfer partners include Flying Blue (from 2,000 points) and Virgin Australia’s Velocity (from 4,000 points). Currently, you can exchange 2,000 Accor points for 2,500 Qantas points, the best transfer rate of them all.
Flexible points and cash bookings
For many travelers, using a travel portal, redeeming points for a statement credit, or booking through a program like American Express Fine Hotels + Resorts® (for higher-end properties) may offer better value than using ALL points.
Although you won’t earn Accor points booking through portals like Chase TravelSM or Citi TravelSM, these can potentially offer great value for Accor stays when you’re not chasing status or points.
With select Capital One credit cards, you can book stays directly with Accor and redeem your miles for a statement credit in the amount of the charge, as well as transferring points directly to ALL.
At face value, transferring Capital One miles to Accor might look more lucrative than using the statement credit option or booking through Capital One Travel. However, paying for your stay (either in the portal or with Accor) then using Capital One miles for a statement credit means you can earn rewards first and then still redeem afterward, making the statement credit more lucrative. This assumes you can make use of the additional earned rewards.
Related: Why You Should Never Redeem Capital One Miles Through Capital One Travel
If you currently have The Platinum Card® from American Express, it’s worth checking out if a property you want to book participates in the Fine Hotels + Resorts or The Hotel Collection program. While prepaid FHR stays will earn you 5x MR, a non-prepaid FHR stay is typically treated as a direct booking. You'll also earn Accor points, Flying Blue miles (assuming you’ve registered), and the hotel program benefits for the specific property. Note that The Hotel Collection bookings have a two-night minimum stay.
Related: How To Use the Amex Platinum Card's $200 Hotel Credit
Best Credit Cards To Use for Accor Stays
Though Accor doesn't have a U.S. co-branded card, there are plenty of ways to maximize your stays.
For higher-end properties, you’ll want to consider at least booking through available luxury hotel programs to get value-added perks on your stay.
Personally, at all levels of Accor hotels, I usually find the best pricing and package add-ons by booking directly with Accor (or the specific brand) and adding my ALL membership number. In this case, I use a Chase Sapphire Reserve® for bonus points on travel spending.
Related: The Best Credit Cards for Travel Purchases
Accor Live Limitless Rules & Policies
Accor has a Best Rate Guarantee, but it’s only good within 24 hours of booking when another (non-Accor) website has the exact room type and conditions.
You can book for others using points or cash, but these stays will not earn additional nights or spend credits toward status, nor will these stays earn points, unless you are also staying at the hotel. You must stay on a paid rate and book under your account, paying under your name and Accor number for both rooms to earn in this scenario.
As noted above, Diamond status allows the gifting of Gold status to one individual per year. In some cases, this might even be a better gift than points for a stay!
Cancellation policies for bookings depend on the specific rate terms. Check the cancellation terms on Accor’s website when you book.
Conclusion
Accor Live Limitless isn’t a prominent program in the U.S. This is partly due to its small domestic footprint but also because it’s more challenging to collect Accor ALL Rewards Points than those from U.S. hotel programs.
Who can leverage the most value from Accor Live Limitless?
- Big spenders: This is because of the ability to move up through loyalty tiers based solely on spending at chosen properties.
- Members who prefer fixed-value points: ALL is simple to understand and provides a guaranteed return for your points. If you also use fixed-value points for a statement credit, you can even earn both Accor and certain airline rewards while using your credit card rewards to pay for your stay.
- If you primarily travel to Europe or Asia: Accor has a significant footprint in these two regions, particularly in areas not serviced by other chain hotels.
Accor Live Limitess FAQ
Do Accor Live Limitless points expire?
Yes. Accor points (known as ALL points) expire after 12 months of no activity.
How many Accor (ALL) points do I need for a free night?
The number of points needed for a free night depends on the cash price of the property. ALL points are fixed at a rate of 2,000 points to €40; however, the value varies with the exchange rate and currency used to book the hotel when outside the Eurozone.
What are Accor hotel points worth?
Accor (ALL) points have a fixed value of 2,000 points to €40. The value of Accor points transferred to travel partners may vary.
Where can I use Accor Live Limitless points?
Accor features over 5,500 properties in more than 100 countries. You can find a full list of Accor brands and links to participating hotels in this post.
Does Accor own Fairmont?
Yes. In 2016, Accor completed its acquisition of Fairmont, Raffles, and Swissôtel.
What is the difference between Le Club Accor and Accor Live Limitless (ALL)?
Accor Live Limitless replaced Le Club Accor as the loyalty program for Accor Hotels at the end of 2019.
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