How to Use the Chase Travel℠ Portal to Book Flights, Hotels, and More With Points

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One of the best parts about Chase Travel℠ is the variety of options to use your Ultimate Rewards points. If you’re looking for the highest-value redemptions, you’ll want to start with our guide to all the ways to use Chase Ultimate Rewards points. Although it takes more effort, transfer partners make it possible to get business and first-class travel at a fraction of the normal cost.

But if you’re looking to save money on economy flights, hotels, car rentals, activities, or cruises, the Chase Travel portal can offer excellent choices that are simple to find and book. Here's how.

What is the Chase Travel Portal?

The Chase Travel℠ is a private-label booking portal powered by cxLoyalty. You can search for flights, hotels, rental cars, vacation rentals (think Airbnb-style private-home listings), and things to do once you arrive at your destination. Chase Ultimate Rewards points can be redeemed at a fixed value towards the cost of any trip by using the Chase Travel portal. You can also use the portal to search, book and pay with your credit card to earn additional Ultimate Rewards.

There are some types of bookings — like cruises  — that can’t be booked online at ultimaterewards.com. In those cases, you’ll need to call the Ultimate Rewards phone booking team that shows on the site after you run your search.

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How Much are Chase Points Worth?

The value you get for your Ultimate Rewards through the Chase portal depends on two factors. Which credit cards you have and what it is that you're booking. Chase Travel recently introduced Points Boost, a dynamically priced valuation for its Ultimate Rewards redemptions when used for select hotels and flights. But, to complicate things further, Chase will continue to honor the tiered point valuation prior to the introduction of Points Boost — but only for cardmembers who applied for or upgraded their cards on or before June 23, 2025.

Any points earned on or before October 25, 2025 will be redeemable at either the prior valuation of 1.5 (for Chase Sapphire Reserve^®) or 1.25 cents per point (for the Chase Sapphire Preferred^® Card and Ink Business Preferred^® Credit Card) or the Points Boost valuation, whichever is best.

Since you can easily move Ultimate Rewards between your own cards (or even combine them with another member of your household), you can use this to your advantage and make sure you're getting the best value possible when booking through Chase Travel. But, given the latest changes, only points that you combine before October 25, 2025 will have the 1.5 or 1.25 point valuation when redeemed before October 26, 2027.

All redemptions after October 26, 2027 will be as follows:

Up to 2 cents per point

The best credit card for booking with Chase Travel℠ is the Chase Sapphire Reserve^®, which allows you to redeem points for up to 2 cents apiece toward the cost of The Edit by Chase hotels or 1.75 for other points-boosted hotels. For airfare, select flights on premium cabins may be boosted up to 2 cents per point, but other cabins will yield lower rates. At a minimum, you will always get at least 1 cent per point when redeeming Chase points through the travel portal.

This card is also an excellent choice for booking travel because it offers the most comprehensive travel protection and insurance in the industry. Coverage kicks in when you use your card or points to pay for a portion of your travel.

Up to 1.75 cents per point

The Chase Sapphire Preferred^® Card and Ink Business Preferred^® Credit Card also offer solid value for bookings through the Chase Travel portal, with a value of up to 1.75 cents per point towards the cost of boosted flights, or 1.5 for select hotels.

Both cards also offer solid travel protection, like that of the Sapphire Reserve, coverage applies to bookings made with cash or points.

It's worth mentioning that two Chase small-business cards offer these redemptions, but the cards aren't available to new applicants:

• Ink Plus^® Business Credit Card
• Ink Bold Business Charge Card

1 cent per point

Lastly, Chase offers a quartet of cards that get 1 cent per point in the Chase Travel portal. If you don't have a card from one of the higher tiers, these products work just like a normal cash-back card.

Thanks to the ability to combine points across your accounts, points earned with these cards can become more valuable. Check our step-by-step guide to combining your Ultimate Rewards for more details on how to do so.

The legacy Chase Freedom^® card also allows you to redeem points for 1 cent each through the portal, but is no longer open to new applications.

Why Use the Chase Travel Portal?

The main reason to use Chase Travel is that just about any flight, hotel room, activity, and other travel that is available through an online travel agency is virtually bookable through Chase Travel. From flights on various airlines to chain and boutique hotels as well as activities and more, you can leverage the Chase Travel portal for reservations and choose whether you want to check out using your credit card or your Ultimate Rewards points.

While many times transferring your points out into hotel or airline loyalty programs may yield a higher value when it comes to redeeming your points, those loyalty programs come with terms and conditions, blackout dates, nuances, caveats and carve-outs. Chase Travel does away with all of those complications and provides a fixed-value use for your points. This simplicity makes a compelling case for using the Chase Travel portal for your bookings.

How To Use Chase Travel

The beauty of booking through Chase Travel is that if you have any of the Ultimate Rewards points-earning cards offered by Chase, you have access to the portal. To do so, head to chasetravel.com or log into your Ultimate Rewards portal.

Choose a card to access

If you hold multiple cards, you'll want to pick the card with the best redemption rate. Make sure to move your points from other cards to that one for the best redemption values.

After choosing a card, navigate to ‘Travel' on the main menu and select ‘Book Travel'.

This will take you to the start page, and you'll choose the type of travel you want to search for.

How to Book Flights in the Chase Travel Portal

It’s relatively easy to search for airfare on the Chase portal. For U.S. domestic travel in economy class, pricing is usually consistent with other online travel agencies (OTAs) like Expedia or Kayak, and the price you see is the price you’ll pay. For international economy-class flights and most flights in business and first class, Chase's pricing may not be as good as you can find on other sites. It's always a good idea to compare prices before you pay cash or redeem points.

Chase's flight pricing

The sweet spot for Ultimate Rewards flights is economy airfare. Since the value of your points is tied to the cash price of the ticket  — the number of points you'll pay for business- and first-class tickets can be astronomical many times. A $4,000 round-trip ticket in a premium cabin costs 200,000 points (if you are getting the best possible Points Boost rate of 2 cents per point with the Sapphire Reserve).

The reason this is such a bad deal is that you could potentially book the exact same business-class flight by using one of the 14 Chase transfer partners and booking an award ticket for much, much less.

However, if you find a great business- or first-class deal where the cash cost is low enough, you can potentially book this through Chase Travel using your Ultimate Rewards and still earn a significant amount of points by crediting it to the right airline program.

Related: All the Benefits of Booking Award Flights via the Chase Travel℠ Portal

Flight availability

On the other hand, the huge advantage with the Chase portal is that you have access to far more options than you'll get when using a transfer partner. When you book through a partner frequent-flyer program, you redeem points or miles for an award ticket. But award tickets are often subject to numerous blackout dates. If you want to book with miles, it may be hard to find low-cost saver availability or availability on a partner airline.

With the Chase Travel portal, you can book almost any flight that is for sale — regardless of any blackout dates or award charts the transfer partner loyalty program imposes for award tickets.

Points earning

It may seem counterintuitive, but you will earn airline miles when you spend Chase points to buy a flight through Chase's travel portal. From the airline’s perspective, these are considered paid tickets, also known as revenue fares. You will earn credit toward elite status and redeemable miles if you add your frequent flyer number to the reservation.

This is a significant difference from award tickets booked by transferring points to an airline's rewards program. Airlines consider those “free” tickets ineligible for mileage earning  — with very few exceptions.

Although the number of miles earned on these bookings is generally much smaller than the number of Ultimate Rewards points you paid for the flight, it's still a nice benefit to keep in mind. Think of it as a rebate on the points you used.

Booking Accommodation in the Chase Travel Portal

Chase's hotel options have expanded dramatically in the past few years. The travel portal makes it easy to find and book accommodation for any type of trip. In the search results, you'll find helpful information about the property's location, as well as ratings and traveler reviews from TripAdvisor.

There are some great deals to be found, but you'll need to do some extra work to avoid being overcharged.

Chase's hotel pricing

Chase Travel shows your price out the door, including taxes and fees. And yes, that does also include pesky resort fees. This wasn't always the case, so this change is very much welcome.

For example, if you want to stay at the gorgeous Lough Eske Castle in Donegal, Ireland, Chase shows a nightly rate of $414.

Total price in cash or points for a two-night stay in Lough Eske Castle in Donegal, Ireland.

If you select that hotel and choose a room type, then click on price details, you will see that the rate itself is $827 for two nights, plus taxes and fees of $106. If the hotel has a resort or destination fee, it would be included in the taxes and fee breakdown.

That makes your total price for a two-night stay $933 (or 62,226 Ultimate Rewards points with the Sapphire Preferred). Chase also lets you pay with a combination of points and money, so you shouldn't have a problem using cash to cover any shortage. Thankfully, Chase has gotten much better about displaying additional taxes and fees earlier in the process, helping you clearly know the total cost.

Aside from pricing, there are a few things you should consider before you complete your hotel booking or vacation rental through Chase Ultimate Rewards.

Hotel elite benefits and status

Most major hotel chains will not honor elite status or benefits when you book through a third party. This means booking hotels through the Chase portal could mean foregoing late checkout, free breakfast, and complimentary room upgrades if you have elite status with a hotel chain. It also means that you may not earn points or get credit for your stay — which could make it hard to qualify for status in the coming year.

For some, this will make Chase hotel bookings a non-starter. And that's a completely rational choice if status matters to you. This is a big contrast from flights, where the airlines treat you just like other paying customers.

On the other hand, many of the hotel properties found in the Chase Travel Portal don't have a loyalty program. If you find a great deal on a boutique hotel — or your destination simply doesn't have any properties that are part of a larger chain, booking through Chase Travel is a great idea. It allows you to use your points to book these independent properties, or earn points when booking them through Chase Travel.

The Edit by Chase Travel

The Edit by Chase Travel is a program offering curated luxury hotel and resort options within the travel portal, exclusively for Sapphire Reserve cardholders. All of the stays you book through Chase Travel on these select properties come with exclusive benefits. These perks include daily breakfast for two, early check-in and late check-out if available, potential room upgrades at check-in when available, free Wi-Fi, and a $100 property credit for on-property dining, spa, or any other on-site activities.

Hotel bookings with The Edit by Chase will yield the best Ultimate Rewards redemption rates of 2 cents per point, but do note The Edit is only available to Sapphire Reserve cardholders. Sapphire Reserve cardholders also get a $500 annual credit when booking hotels and resorts through The Edit collection.

Another recent addition to these perks is that, for a small subset of The Edit hotels, you can in fact earn hotel-specific loyalty rewards. This is the case whether you're booking using your credit card or your Ultimate Rewards, turning these award bookings into point earning bookings on both Ultimate Rewards as well as with the hotel loyalty program.

Chase Sapphire Preferred $50 annual hotel credit

One of the perks of the Chase Sapphire Preferred^® Card is a $50 annual hotel credit. But this annual hotel credit only works if you book a hotel through Chase Travel. So it can make sense to book at least one hotel night per year through the Chase travel portal if you have the Sapphire Preferred. It may be worth foregoing your elite benefits for $50, especially if you're staying at a hotel where you won't need elite benefits or points.

Booking Rental Cars in the Chase Travel Portal

Like searching for flights, searching for rental cars with Chase Ultimate Rewards is simple. The price shown is actually what you pay, no surprises — unless you choose additional insurance at the counter. Note that prices for multi-day bookings are displayed as the total price for your entire trip. Rental car redemptions will yield a 1 cent per point value, and there will be no Points Boost for these bookings.

If you're a member of any of the rental car companies' loyalty programs, don't forget to enter your loyalty number when you make the reservation. You'll be able to skip the counter once you get to the rental location.

There are a couple of things worth noting before you book a rental car through Chase's Travel Portal.

Primary auto insurance

One of the best things about the Chase Ultimate Rewards family of cards is that many of the cards offer primary (rather than secondary) collision damage waiver for auto rentals. When you book through Chase Travel, this coverage applies even if you use points to cover all (or a portion) of the rental price.

It's important to know that this insurance policy does not cover personal liability if another person is injured or you damage another vehicle. Still, the Chase car rental insurance is a great benefit — particularly so on either Sapphire card, and it's far more comprehensive than you'll get with other rewards cards.

Corporate codes and coupons

You can’t apply corporate codes or coupons to your reservation. Want to use that sweet AAA discount and the free weekend day coupon? You’ll have to pay cash and book directly. You'll also notice that when rental companies run limited-time promotions, the lower prices aren't available using points.

Booking Activities in the Chase Travel Portal

The Chase portal is surprisingly good when it comes to finding activities in major cities. Search in Las Vegas or even New York City, and you’ll have access to top-notch show tickets with excellent seating and some of the best prices you’ll find anywhere. These would be a good deal with cash, and if you have the Sapphire Reserve, your points, at the time of writing, are worth 1.5 cents each. Points Boost does not apply to activities.

You also find local airport transfers in most major cities, which are generally discounted to start with and even cheaper when you pay with Ultimate Rewards points. The ability to book top-notch shows — including Disney and Universal theme park tickets with your points generally provides good value.

Booking Cruises in the Chase Travel Portal

Although Chase Travel features a list of cruise packages (link only works if you're already logged in), you'll have to call the number shown in the website and speak with an agent to book. There are some good deals to be found in this category. Chase notes that only a selection of cruises is featured, but without an online search that shows all the options, it may be hard to get a clear picture.

Just be sure that you do a comparison search to ensure you’re getting a good deal. There are lots of other ways to use your Chase points if you don't find a good fit. Cruise ship bookings will not receive Points Boost.

Maximizing Chase Ultimate Rewards

Generally, the most valuable ways to use Chase Ultimate Rewards usually involve transfer partners. You can only take advantage of this option if you have at least one of the premium Ultimate Rewards earning cards — yes, those with an annual fee. If that's the case, you should always check whether you'll spend fewer points by transferring your points instead of booking through the Chase portal.

The reason transfer partners often get you more savings per point is that award redemptions don't always fluctuate with ticket prices. When tickets are expensive to buy, that doesn't always mean that an award ticket will also be expensive with points. However, you may need more flexibility with your dates to find good prices on award tickets. This is especially true of business- and first-class tickets, where the fixed price of award travel is usually far below what you would pay to book through Chase Travel.

The best way to decide if you are getting a good deal is to check the Chase Travel Portal, find the number of points required for your booking, and then check options for award bookings with Chase's 11 airline or three hotel partners. Keep in mind that you'll still need to pay taxes and fees on a flight award, while Chase Travel lets you pay for your entire purchase with points.

Bottom Line

With so many complicated ways to redeem points, it's comforting to know that you have an easy way to exchange your points for flights, hotels, car rentals, and a variety of other travel experiences. Planning a trip can be a lot of work, so sometimes you'll want to lock in your plans without investing a lot of time searching for award sweet spots that could stretch your points a little further.

Chase Travel does just that. It simplifies your options while still giving you a relatively good value for your hard-earned points.

For rates and fees of the cards mentioned in this post, please visit the following links: Chase Sapphire Reserve^® (Rates & Fees), Chase Sapphire Preferred^® Card (Rates & Fees), Chase Freedom Unlimited^® (Rates & Fees), Ink Business Cash^® Credit Card (Rates & Fees), and Ink Business Unlimited^® Credit Card (Rates & Fees)