World of Hyatt Introduces Experiential Rewards World of Hyatt Introduces Experiential Rewards

World of Hyatt Introduces Experiential Rewards

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World of Hyatt has introduced experiential rewards to its program. The new rewards are called FIND, and focus on a whole host of subjects, from tours and adventures to food, drink, and well-being. The site has over 100 individual experiences although Hyatt will make additions and revisions, as the list evolves.


Program Overview

The FIND program has three categories of experience:

  • Food and Drink
  • Fitness and Wellbeing
  • Tours and Adventures


Booking an activity is relatively simple. In terms of payments, you have two options: you can pay straight cash for the experience, or you can pay in points. One thing to remember, if you choose to pay cash you will earn 10 points per dollar spent on the experience. Across the board when you compare the cost in point to the cash price, you would be redeeming your points at a value of 1.4 cents apiece. Not horrible, but at the same time, nothing epic.

Focus On Well-being

One thing to note about the FIND program is that it is very centered on well-being, which might not be to everyone’s liking. Similar programs with SPG and Marriott, have a much broader scope of experiences and cater to a wide range of tastes and needs.


Samples of available experiences include:

  • Insiders Tour of the Chicago Farmers Markets Classic Experience
  • Exclusive Hike and Yoga Among the Redwoods
  • Stand Up Paddle Tour Around Beautiful Coronado
  • Morning Cycling Tour of Napa Valley and Multi-Course Lunch with Celebrity Chef Chris Cosentino
  • Tahoe Hike to Private Outdoor Yoga Class
  • The Num Bahn Chok (Cambodian Rice Noodle) Tour
  • San Francisco Sailing Adventure
  • Calligraphy with Delhi Hero Qamar Dagar
  • Guided Hike with Ambassador Wolves

No To Europe

If you live in a European Economic Area (EEA) member state don’t get too excited about this offering from Hyatt, since for some reason it is not available to residents of the EEA. Hopefully, Hyatt will rectify this or create a similar program for European residents. Also, while there are experiences in various countries from the US to India and Cambodia, no experiences are available in Europe.

Our Take

World of Hyatt first dipped its toe into the world of experiential rewards last year with its Tokyo promotion. Since then it has seen Wyndham start its own program, and Marriott get in on the experiential awards act. It comes as no surprise that World of Hyatt has also kept up with the competition. The FIND program does provide a reasonable value for using your points, although if you prefer a broader scope of activities, then the program can be a little restrictive on choices. Hopefully, World of Hyatt will expand these in the long run.

Source: One Mile At A Time

4.6 / 5 - (8 votes)
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  • Chris Chung says:

    I’d prefer using my points on free nights, I think.

  • Totally worthless IMO. EU-based. Only program where this has made sense has been SPG moments.

  • As usual another scheme to steal away your points at horrible redemption value. No matter how they dress this up it’s not worth it

  • if I had enough pointsI would only redeem them for hotel rooms

  • I agree with several people, too hard to earn. However, you can transfer from UR to Hyatt so that would help if I really wanted to get an experience. I wonder if Hyatt will add more partners.
    At this point I’d much rather use my points for stays.

  • Hopefully some unusual offers to can be done with this, rather than the normal run of the mill tourist offerings. Cool idea.

  • deerseason says:

    Pass. the points are a great value for rooms, especially since they waive the resort fees and taxes. I could only see this being useful if you just have way more points than you know what to do with.

  • Darshak Thakore says:

    I’m not sure if this will provide better value than just using the points for rooms or room upgrades. I guess, if you are sitting on a whole bunch of points and don’t know where to use, this might be worth considering

  • I definitely agree with the poster who says these are useful for “those who pay others to create experiences for them.” Some of those experiences are easily done on your own – Hike and yoga in the redwoods? I can do that for zero points! So i’ll keep using my points for stays. That being said, points should be used (otherwise their value is truly zero) so options are welcome.

  • This is interesting, but I’m probably not gonna bother with it. 🙂

  • Hyatt has always been great for people with no status and can take advantage of Chase transfers (some Park Hyatt properties are amazing value).

    But their status has always been terrible. Still have the best experience with overall amenities as Hilton Gold/Diamond.

  • Not available for residents of Europe.
    In this case it’s not a big issue.
    Redeeming points for something else than nights in hotel (and airline miles) make little sense to me in general.

  • It is strongly recommended that, if you are interested in a particular experience, you check the retail or direct price for the same experience. It may well be more affordable!

  • Probably an incentive for those who pay others to create experiences for them.. I like to create my own.

  • This is good news..well being is the most imp. thing to focus on, let’s give it a try and see the outcome..

  • I would expect this sort of thing from one of the larger chains… one where many people accumulate points and have no idea how to spend them.

  • Great to see other ways to use points to save money.

  • I still prefer more value for points room rewards 🙂

  • More options to use points generally always good, but looking at the FIND program as it exists, it’s awfully hard to find value in it.

  • charles j says:

    When clicking through the email out of curiosity, I was actually surprised that the points required for each ‘experience’ was lower than I expected, as points redeemed for other than a company’s main business like air travel or hotels usually is a poor value, although I’m still going to use them on hotel rooms.

  • I always like it when hotel or airline loyalty schemes add extra redemptions outside of flights or stays.

  • says:

    Meh. I prefer free stays or cash,

  • Bertrand Say says:

    These are usually not a good bang for your bucks.

  • Too hard to get Hyatt points to spend them like this! At least from my perspective