Airline Award Ticket Change and Cancellation Policies

Due to award availability, it’s often necessary to book award flights months in advance to secure your seat, particularly for business and first-class awards. With such a long period between the date you book and the date you fly, it’s easy for a change of plans to require alterations to an award, or worse, for you to cancel your flight and request your miles be returned to your account. In case you need to make a change, here’s a list of fees you can expect to pay.

24 Hour Cancellation Policies for Major U.S. Airlines

The Department of Transportation (DOT) requires US airlines to allow travelers the opportunity to hold, change, or cancel an airline ticket during the 24-hour period immediately following the booking of a flight without penalty. Kristina covers the major US airlines and a couple of our favorite OTAs on their policies.

Expiration Policies of Loyalty & Rewards Programs [2020]

With few exceptions, the points, miles, and rewards associated with loyalty/rewards programs expire at some point. The key is to know the policies and make sure you’re never caught losing out on your hard-earned rewards. First and foremost, make sure you’re keeping track of all of your rewards with AwardWallet; we’ll let you know if something is going to expire well in advance of that expiration.

The Ultimate Guide to Companion Fares & Companion Passes [2020]

Companion pass, companion certificate, companion fare, or companion ticket. While the terms are much alike, they all carry different definitions as to what constitutes a companion pass or ticket. Some airlines have designed their companion pass as a well thought out feature of their rewards program, worthy of attention and pursuit, while others have turned it into a lazy half-benefit, slipped into the backend of a credit card’s benefits as an afterthought, and offering only marginal value.

How to Receive Elite Hotel Benefits Without Elite Status

If you want the benefits of elite status within a hotel program but don’t happen to have that status, leveraging luxury hotel programs could deliver just what you’re looking for. Upgrades, complimentary breakfast, and late check-out are just a few of the perks you’ll be eligible for with the right program.

Can You Book Low Cost Carriers With Chase, Citi, or Amex Points?

While the price of revenue tickets with low-cost carriers is small enough to justify paying cash, you can also use points and miles to book award flights. Some you can book directly through the respective travel portals, others need to be booked over the phone, and if all else fails, you can redeem points as a statement credit against tickets purchased directly from the airline.

JetBlue Award Chart for Flight Redemptions on Hawaiian Airlines

JetBlue has published economy, and business class award charts for redeeming TrueBlue points on Hawaiian Airlines operated flights. While you’ve been able to redeem TrueBlue points for Hawaiian flights, the price was correlated to the cash cost of the ticket, much like how a JetBlue award is priced, and you’d need to call up get the exact price.