24 Airline, Hotel Programs That Have Suspended Point Expiration Due to COVID-19

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This post has been updated with the latest information as of December 21, 2020.

With non-essential travel mostly on hold due to the pandemic, point expiration policies can present a bit of a problem. While we're stuck at home, our points are left sitting in our accounts. And, without account activity, loyalty members may watch their hard-earned points and miles expire while they're unable to use them.

Thankfully, many airlines and hotels have simply paused point and mile expirations while we wait for travel to resume.

In case you don't maintain a perfectly cataloged email inbox, we've gone ahead and rounded up most of these pauses into one post. If more updates are announced, we'll update as necessary.

Airlines

ProgramExpiration
Paused Thru
General Policy
Aeroplan (Air Canada)6/29/202118 months
Alaska Air Mileage Plannone24 months
All Nippon Airways03/31/202136 months*
American Airlines AAdvantage06/30/202118 months
Avianca LifeMiles12/31/202024 months
British Airways Executive Clubnone36 months
Cathay Pacific Asia Milesnone18 months^
Delta SkyMilesn/aMiles don't expire
Emirates Skywards03/31/202136 months*
Etihad Guestnone18 months
Flying Blue (Air France/KLM)12/31/202124 months
Frontier Milesuntil further notice6 months
Hawaiian Airlines HawaiianMiles12/31/202018 months
Japan Airlines Mileage Bankregister for extension36 months
JetBlue TrueBluen/aPoints don't expire
Korean Air SKYPASS12/31/202110 years*
LATAM Pass Miles07/31/202024 months*
Malaysia Enrich6-month extension
Miles & More (Lufthansa et al.)none36 months*
Qantas Pointsmembers outside Australia can claim a 6-month extension18 months
Qatar Qmilesnone36 months
Singapore KrisFlyer6-month extension36 months*
Southwest Airlines Rapid Rewardsn/aPoints don't expire
Turkish Miles & Smiles6-month extension for miles expiring 12/31/2020End of 3rd year
United Airlines MileagePlusn/aMiles don't expire
Virgin Atlantic Flying Clubn/aMiles don't expire

*Activity doesn’t extend expiration
^Asia Miles earned on or before December 31, 2019 expire 3 years after earned, regardless of activity

Aeroplan (Air Canada)

Alaska Airlines Mileage Plan

All Nippon Airways

ANA mileage expiration extension banner

American Airlines AAdvantage

Avianca LifeMiles

British Airways Executive Club

Cathay Pacific Asia Miles

Delta SkyMiles

Emirates Skywards

Etihad Guest

Flying Blue (Air France/KLM)

Frontier Miles

Hawaiian Airlines HawaiianMiles

Japan Airlines Mileage Bank

JetBlue TrueBlue

Korean Air SKYPASS

LATAM Pass Miles

Malaysia Enrich

  • The Malaysia Enrich program has extended the expiration of miles, RM50 vouchers, and Golden Lounge access vouchers by six months for those expiring between December 31, 2020 and March 31, 2021.

Miles & More (Lufthansa, Austrian, Brussels, Eurowings, Swiss, LOT Polish)

Qantas Points

Qatar Qmiles

Singapore KrisFlyer

Southwest Rapid Rewards

Turkish Miles & Smiles

United MileagePlus

Virgin Atlantic Flying Club

Hotels

ProgramExpiration
Paused Thru
General Policy
Accor Live Limitless12/15/2020 for general members
04/30/2021 for elite members
12 months
Best Western Rewardsn/aPoints don't expire
Choice Privileges12/31/202118 months
Hilton Honors12/31/202112 months
IHG Rewards Club06/30/202112 months
Marriott Bonvoy07/31/202124 months
Melia Rewards03/31/202112 months
Radisson Rewards12/31/202124 months
World of Hyatt06/30/202124 months
Wyndham Rewards06/30/202118 months

Accor Live Limitless

Best Western Rewards

Choice Privilege

Hilton Honors

IHG Rewards

Marriott Bonvoy

Melia Rewards

Radisson Rewards

World of Hyatt

Wyndham Rewards

Are there any other major programs that you feel that we should have included? Let us know in the comments.

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Comments

  • Avatar
    Anne Mitchell says:

    This is a great resource. It took me forever to figure out that Alaska is not doing anything to protect our points and your list confirmed my understanding. Now I have to decide if I go the magazine route or call after and ask for them to reinstate (hopefully with no fee).

    Thank you again.

  • Avatar

    I received an email from American Airlines not too long ago suggesting that since I hadn’t flown with them in some time my points would expire unless I used them or donated them (which I hadn’t heard of before). It’s a relief to know they’ve since extended the deadline. No way I’m flying anywhere yet!

  • Avatar

    What about Hertz? Has anyone heard if they will be extending their points from expiring?

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    Great info. Las millas no deberían tener vencimiento!

  • Avatar
    IGNACIO MEDINA says:

    Although airlines have been (sort of) helpful to customers during this pandemic, this should set a milestone to remove expiry dates from awards. I know the accountability of it may seem difficult, but is the most convinient way to attract customers at all.

  • Avatar
    STEPHEN MILES JR says:

    One more program to add to the list… Although not explicitly on account of COVID-19 we all know the pandemic is causing travel providers to make all kinds of drastic changes.

    Spirit Airlines is extending Free Spirit Miles expiration from 90 days to 1 year as of January 21, 2021 as part of their re-launch as Free Spirt Points. https://www.spirit.com/s/free-spirit

    For me, that means no more having to spend $25 to buy 1,000 Free Spirit miles to reset miles expiration every time more than 90 days passes between flights on Spirit Airlines. For the past few years I have flown Spirit Airlines at least a couple times per year. Now, free flights (or reduced cost flights via Points + Cash) to Latin America even at lofty point redemption levels could actually become a real possibility for me, in the Big Front Seat for just the cost of bags+seat assignment.

    • Avatar

      There seems to be a lot to like about the new Spirit program! Thanks for the reminder for us to write up a full guide ahead of the re-launch!

  • Avatar

    Some airlines have been very helpful during this pandemic. I think people will remember that in the future when making travel plans.

  • Avatar
    Bill from Maine says:

    Thanks. This is what I’ve been looking for considering all the changes companies have been making over the last year.

  • Avatar

    Thanks so much for compiling all of this info. It is handy to have it all in one place for future reference. I just wish Alaska would extend the companion passes even further.

    Thanks to all at Award Wallet for your hard work in keeping readers informed of the ever changing travel landscape, especially in 2020!!!!

  • Avatar

    This recap is outstanding. We’ve looked all over and only here at Award wallet have found the latest information. Thanks again for your program

  • Avatar

    Thanks for this info! I was getting worried about some of my points expiring on me now that I haven’t been travelling for almost a year, so this is great to put my mind at ease!

  • Avatar

    Good to have a delay in expiration of miles and points in this period when there are a lot of difficulties in reedeming or extending the validity of moles and points.

  • Avatar

    Thank you for this summary, it’s really handy to have all the updates and latest information in one place.

  • Avatar

    Great resource. Just wondering when American gets on the bandwagon on no expiration of miles. The Big 3 copy each other on everything else, but somehow American decided that was a bridge too far.

  • Avatar

    Thank you for the great summary! I really hope more hotels will learn from airlines like Delta and United and get rid of points expiry policy forever.

  • Avatar

    This is good to know! I got all the emails but still was confused on the expiration dates. Does our AwardWallet account look at the different expiration dates or the regular award program expiration?

  • Avatar

    Great move! I hope many other companies do the same.

  • Avatar

    Singapore Airlines needs to get rid of the 36 month hard deadline on expiry. After COVID-19 is over, and the temporary pause on expiry, there will be a lot of miles nearing the 36 month date.

  • Avatar

    this is a fantastic resource
    thanks
    I updated my spread sheet of accounts based on this info
    thanks again
    Katie

  • Avatar

    Cathay should really do something because 98% of its own flights will not be reinstated anytime soon.

  • Avatar

    This article says Hilton points expire on December 31, 2020, but I received an email from Hilton saying my points would not expire until December 31, 2021. I confirmed this on the Hilton website using the link in the email. Both the email and website say:

    “Your Points Aren’t Going Anywhere

    We’re extending Points expiration to December 31, 2021, giving you more flexibility to use your Points when you’re ready to travel again.”

    Here’s the link for that Hilton webpage: https://covid.hilton.com/

    The pertinent info on the extension is about 2/3 of the way down the page, in a section titled “We’ve Got You Covered.”

  • Avatar

    Sure hope for more extensions. I feel like I’m paying hotel credit card fees for nothing right now.

  • Avatar

    Very useful summary! Would love a similar resource for free hotel night certificates.

  • Avatar

    How about a list of any programs who hasnt extended expiry (if any)?

  • Avatar
    KEITH ANDERSON says:

    How do I find out the expiration date on my Kris Flyer account?

  • Avatar
    Andy Jeffery says:

    I sent a nasty letter to CLEAR for not doing something similar. I will not be using that service anymore

  • Avatar

    I have an IHG free night cert expiring on 12/31 and asked for an extension. Customer service said there will be an announcement concerning all certs and not to worry. I will until I see it in print.

  • Avatar

    In my case my AAvantage miles expire on December 9, so, its expiration will only be extended for less than a month 🙁

  • Avatar

    I think miles should never expire. Good for you Jetblue. Latam’s not helping much with those 3 months.

  • Avatar

    is there any chance that AA will extend the period for the expiration to be paused considering international travellers?

    • Avatar

      I received yesterday an email from IHG that all free night certs from their credit cards that were expiring are now extended to August 2021, saving one of mine expiring this month! Yay!

  • Avatar

    thanks for reminding me that I can extend my AAdvantage miles by commenting on a blog entry!
    🙂

  • Avatar

    Really glad to see this. Expiry dates can be a real pain at the best of times but during these trying times they can be a real nuisance. Hopefully this will continue as firms react to ongoing goodwill towards them.

  • Avatar

    Thanks for the compilation of this great article regarding points expiration with almost every major airline and hospitality group. Sometimes, it’s not easy to find the expiration criteria of the specific program within its terms, some are hard to find, while some are not written clearly enough. Although the information is subject to change, it’s currently the best table for travelers to check their individual program accounts and act accordingly.

  • Avatar

    I would like that the 7 night travel certificate of Marriott, which has already been extended till the end of January, will be extended till the end of 2021 or at least till the end of summer 2021.

  • Avatar

    It is great the non expiration delta’s program. All mileage program should turn to this type, especially in the actual circumstances. We don’t have flights in Argentina since March, and without any certain date of when it will come back. So we are having massive expirations here in all programs.

  • Avatar

    I am glad to see that the hotels and airlines do recognize that the travelers are going to postpone their travels till its safer and are passing the good deed down to the members by extending the expiration.
    Some are more generous than the others, but still, its great to know.
    Thanks for compiling the table.

  • Avatar
    Patricia Y says:

    The news is good, but I understand that it is the minimum to be done, unfortunately American Airlines did not adhere as it should. We are unable to travel, not willingly, and we do not know when we will be able, so how to make future plans. Miles can be a joy, but they are almost always a big problem. Anyway we can only wait and hope for better days.

  • Avatar

    Anyone with success extending their Chase Hyatt free night?

  • Avatar

    This should be a given that all programs do.

  • Avatar

    Expiration policies, paused or unpaused, need to just expire. Period.

  • Avatar

    Really useful compiliation. It would be good if AA could wait a little more to start expiring miles again, hope they revert this.

  • Avatar

    Thanks for this list but unfortunately it doesn’t help me. The extended expirations are too short. Some of these programs should join others in permanently getting rid of expirations.

  • Avatar

    Wow thanks for taking the time to put together such a comprehensive list,very disappointed that Alaska which is known to have great customer services is keeping quiet during this pandemic

  • Avatar

    The expiration of some of these programs is too short. I am hoping that they could stretch them out for extended periods of time for their member’s benefit.

  • Avatar

    The expiration of some of these programs is exceedingly small – here’s hoping that they extend them for much longer periods for the benefit of their members.

  • Avatar

    Come on American. AA should be more generous

  • Avatar

    So with all of these policies – let’s use AA as an example. The period expired June 30th so do all of our miles expire 18 months from then? Or is it somehow tied to our last activity?

    • Avatar
      JT Genter says:

      Expiration is tied to the last bit of activity. These programs are only suspending expiration for these periods. For example, if an AAdvantage member last had activity on November 15, 2018, their 18-month period ended May 15, 2020. But, the miles expiration pause meant that their miles were safe until June 30, 2020.

  • Avatar

    This is really shows the difference for consumers between programs with and without expiry dates. I tend to focus on the programs without an expiry for easier ease of use.

  • Avatar

    Thanks for putting this together. It’s been hard to track everything.

  • Avatar
    Fu-Cheng Chuang says:

    Thank you for compiling this list! Just the thought of going through my email for this information gives me a headache.

  • Avatar
    Florencia says:

    Interesting note, thanks for the compilation. The suspension of maturities is something very necessary in the current context.

  • Avatar

    Miles/ point expiration shouldn’t happen. Its a big negative to collect those miles/points.

  • Avatar

    AA should extend the hold and block off middle seats for now. That would help their customers and encourage people to travel again.

  • Avatar

    Maybe, just maybe, when this pandemic has run the course, some of the hotel chains and other airlines will join those airlines where miles do not expire. The positive P.R. should outweigh the minimal additional costs of keeping accounts current.

  • Avatar
    Chloe's mum says:

    👍 Thanks for the summary. Would you be able to include in hotels: Melia, Radisson, Shangrila – if possible?

  • Avatar

    It seems aggressive of AA to start expiring miles again so quickly. Thank you for the help with that!

  • Avatar
    dharnesh says:

    I wish AA would just put it on hold for a lot longer. they are biggest airline and have lot of customers. but i guess what they did is better than nothing

  • Avatar

    I’m so grateful for those who have extended this courtesy to us!

  • Avatar

    I am so happy about this. I applaud all these companies for suspending expirations for us customers.

  • Avatar

    Thank you for mentioning about earning 5 AA miles to keep my account current. I was starting to wonder how I was going g to keep from losing my miles.

  • Avatar
    Sunshine98 says:

    Nice summary. I wished AA miles didn’t expire. No plans to travel by air for awhile.

  • Avatar

    This is very useful. Thanks for helping with AA by rewarding miles for posting here as well.

  • Avatar
    carl santos says:

    It is the least they should do to help their members. Especially those of us who pay annual membership.

    • Avatar

      To be fair none of these programs have to do anything.

    • Avatar
      Carla Liberman says:

      I found out that mi milleahe expired without notice in the middle of the quarantine. Fortunately, thanks to AwatdWallet I will be able to postpone the expiration date of my other account milleages

      • Avatar

        Excellent summary, good to know most programs have deferred the expiry of points given travel is non existant at this point